QA - Careers website

Student Support Administrator

Ref. : 1000009260
London (Middlesex Street)
London
Student Support Administrator – London, Middlesex Street Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Student Support Administrator, you will be part of the London Student Support Team, reporting to the Student Support Coordinator. You will play a key role in enhancing the student experience by delivering a comprehensive portfolio of student activities and providing seamless access to information, advice, and guidance through a single point of contact service model supported by CRM and E:Vision systems. You will be responsible for offering high-quality support and information services to all London-based students, while also contributing to specific areas of the Student Engagement portfolio. If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5pm Friday 26th September 2025
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Technical Project Manager (Digital & AI)

Ref. : 1000009243
Home Based
Other
🚀 We're Hiring: Technical Project Manager (Digital & AI) Location: Flexible, homebased with some travel Reporting to: Chief Technology Officer Type: Full-time & Permanent Opportunity Shape the Future of Digital Education Are you a tech-savvy project leader with a passion for innovation and impact? QA Higher Education is looking for a Technical Project Manager to spearhead the development of cutting-edge digital platforms that transform the student experience. From AI-powered portals to dynamic websites, you’ll lead projects that make a real difference. What You’ll Be Doing As our Technical Project Manager, you’ll drive the design, development, and delivery of public and student-facing digital platforms. You’ll work closely with cross-functional teams and our trusted tech delivery partner to bring personalized, secure, and scalable solutions to life. Key Responsibilities: Lead end-to-end product development & project management for web and portal initiatives. Collaborate with UX/UI designers, developers, data engineers, and content creators. Define project scope, goals, and success metrics aligned with strategic objectives. Oversee integration of AI features like chatbots, dashboards, and recommendation engines. Ensure platforms are accessible, secure, and GDPR-compliant. Champion agile methodologies and continuous improvement. Understand Key performance indicators for engagement, conversion, acquisition and technical performance Drive insight based decision making What You’ll Bring We’re looking for someone who’s not just experienced, but visionary. Experience: Proven track record in technical project management (education, SaaS, or digital services preferred). Skilled in agile/scrum methodologies and tools like Jira or Trello. Strong communicator and stakeholder manager. Knowledge: Deep understanding of Microsoft web technologies Deep understanding of CMS, APIs, cloud platforms Familiarity with AI/ML concepts and tools like MS Co-pilot Studio (desirable). Knowledge of data privacy and accessibility standards. Qualifications: Bachelor’s or Master’s in Computer Science, Information Systems, or related field. PMP, PRINCE2, or Agile certification. Why QAHE? QA Higher Education partners with leading UK universities to deliver high-quality programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of learning through technology. Ready to lead the digital transformation in education? Apply now and be part of a team that’s redefining student engagement through innovation. The successful candidate will be required to undertake the basic DBS Check #hiring #technicalprojectmanager #computerscience #digital #AI #microsoftwebtechnologies #media #api #intergration #seo #webtechnologies #adt
HOMEBASED

Student Engagement & Representation Co-ordinator

Ref. : 1000009117
Birmingham (Louisa Ryland House)
Birmingham
Student Engagement & Representation Co-ordinator Birmingham Campus | Full-Time | Hybrid Are you passionate about empowering students and enhancing their university experience? QA Higher Education is seeking a proactive and organised Student Engagement & Representation Co-ordinator to join our Quality Assurance team. This is a pivotal role that bridges the gap between students and staff, ensuring student representation is inclusive, effective, and impactful. What You’ll Be Doing Lead the Student Representative nomination and training process. Organise and facilitate meetings between students and staff, ensuring agendas are set and actions are tracked. Support Student Representatives in confidently voicing student feedback. Drive engagement with key surveys like the National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES). Ensure feedback loops are closed and student voices lead to real change. Collaborate with internal and external stakeholders to enhance the student experience. What We’re Looking For Experience in a fast-paced environment and delivering projects. Proven ability to communicate effectively in both written and spoken formats. Organisational skills and a proactive, solution-driven mindset. Experience in Higher Education administration desirable. Committed to making a difference, with a keen eye for innovation and improvement. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will re required to undertake a basic DBS check. Apply now and help us amplify the student voice at QAHE. #Birmingham #QAHigherEducation #Hiring #JobOpening #Recruitment #Student #Education
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Student Support & Retention Coordinator

Ref. : 1000009227
London (Rosebery Avenue)
London
Student Support & Retention Coordinator London or Birmingham | QA Higher Education | Hybrid About the Role As a Student Support & Retention Coordinator, you’ll play a key role in supporting QAHE’s Student Retention Strategy across our University Partnerships. Working closely with the Registry Retention Manager and a wide range of stakeholders, you’ll help identify and support students at risk of disengagement, ensuring they receive timely interventions and support. This is a fantastic opportunity to be part of a new and exciting function within QA Higher Education, where your work will directly impact student outcomes. Key Responsibilities ·Coordinating administrative activities aligned with QAHE’s retention strategy. ·Managing the Registry Retention mailbox and handling student queries. ·Tracking and managing referrals to student support services. ·Supporting the development and implementation of new processes and systems. ·Monitoring ‘at risk’ students and ensuring appropriate interventions. ·Analysing student data to identify trends and support decision-making. ·Providing admin support for retention-related pilots and initiatives. ·Partnering with various student support teams to create the best experience. About You ·Excellent communication and interpersonal skills ·Strong organisational and problem-solving abilities ·High attention to detail and data accuracy ·Adaptable and proactive in a fast-paced environment ·Experience in student administration would be beneficial ·Experience working with external partners and managing complex workloads ·Data analysis and reporting experience ·Intermediate Excel and Microsoft Office skills Why QAHE? At QAHE, we’re shaping the next generation of technologists, leaders, and innovators. We believe in powering potential—for our learners and our people. #StudentRetention #HigherEducationJobs #EducationCareers #StudentSuccess #AcademicSupport #EducationAdmin #London #Birmingham #NowHiring
EC1R 4TF

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week Competitive Base + Commission We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact. Key Responsibilities: Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets. Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs. Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing. Build deep, long-term executive relationships to expand strategic account value over time. Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals. Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads. Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities. Develop and maintain accurate forecasting and pipeline hygiene using Salesforce. Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical. Your Experience/ Skills Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation Demonstrated success managing large, multi-stakeholder Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles. Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation. Skilled in complex deal orchestration and commercial negotiation at the C-Suite level. Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements. Deep sector credibility and ability to speak fluently to industry-specific challenges. The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency. Highly structured approach to account planning, pipeline building and forecasting. An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
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Compliance Administrator

Ref. : 1000009205
London (Rosebery Avenue)
London
Compliance Administrator – QA Higher Education London (Hybrid – 2–3 Days On-Site) Do you have strong administrative experience and a passion for compliance and supporting international students? If so, this could be the perfect opportunity for you. About the Role As a Compliance Administrator at QA Higher Education, you’ll play a vital role in ensuring we meet all UKVI Student Visa regulations. You’ll be part of a collaborative and supportive team, working closely with students and staff to monitor attendance, provide visa guidance, and maintain high standards in compliance processes. Strong IT skills, particularly in Word and Excel, are essential. Key Responsibilities ·Advise students and staff on UKVI Student Visa rules and requirements ·Monitor student attendance and engagement, following up as needed ·Support enrolment processes for international students ·Maintain accurate records in line with UKVI and institutional policies ·Collaborate with academic staff to reduce drop-out rates and promote retention ·Collect, organise, and report on student compliance documentation ·Assist with UKVI audits and ensure documentation is up to date ·Deliver awareness sessions to help students understand visa rules ·Work cross-functionally with academic, admissions, finance, and compliance teams What You’ll Bring ·Experience in UK higher education (desirable) ·Confident use of Excel, Word, and data monitoring tools (essential) ·Highly organised and able to manage multiple priorities · Excellent communication and problem-solving abilities ·Knowledge of the Student Visa route and immigration rules (desirable) ·A relevant undergraduate degree or equivalent professional qualification About QAHE At QAHE, we believe everyone should have access to outstanding higher education. Whether it’s students preparing for undergraduate study or professionals looking to upskill, we work with partner universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber, Digital Marketing, and more. Equal Opportunities We’re committed to creating an inclusive environment where everyone can thrive. As an equal opportunity employer, we celebrate diversity and ensure that QA is a place where everyone belongs. The successful candidate will be required to undergo a Basic DBS check. #QAHigherEducation #Compliance #AdminJobsLondon #Student Support #ComplianceCareers #HigherEducationJobs
EC1R 4TF

Lecturer in Computing, Manchester Sessional

Ref. : 1000009197
Manchester (St James Buildings)
Lancashire
🚀 Join QA Higher Education as an Associate Lecturer in Computing Locations: London, Birmingham, or Manchester Delivery: Face-to-Face or Blended Are you passionate about shaping the future of tech talent? Do you thrive in a dynamic, student-focused environment where innovation meets impact? QA Higher Education is looking for inspiring Lecturers in Computing to join our growing academic community. 🌟 Why QA Higher Education? At QA, we don’t just teach—we transform lives. We’re proud to be a leading provider of higher education, partnering with top universities to deliver cutting-edge programmes that prepare students for real-world success. Whether you're teaching in-person or blending online delivery, your work will directly influence the next generation of tech professionals. 🎯 Your Role As an Associate Lecturer, you’ll: Deliver engaging and practical modules up to Level 7 (postgraduate). Inspire students through hands-on learning in the classroom and online. Use innovative teaching methods and industry-relevant content. Support academic achievement and personal growth. 💡 What You’ll Bring We’re looking for educators with: A Master’s degree or higher in Computer Science, IT, or a related field. Proven experience teaching undergraduate and/or postgraduate students. Strong technical skills in general programming (e.g., Python) and at least one specialism such as: Cyber Security Data Science / AI / Deep Learning Cloud & Web Development Mobile Development / OOP / UX Networking / IoT / Hardware Big Data / DBMS / Relational Programming Graphics / Animation / HCI Bonus Points For: A teaching qualification HEA membership is desirable 🎁 What’s in It for You? Flexible associate role with opportunities across major UK cities Access to innovative teaching tools and digital platforms Support from educational leaders and specialist coaches A collaborative, inclusive academic culture The chance to make a real difference in students’ lives 🌍 About QA Higher Education We’re on a mission to make outstanding education accessible to all. From foundation to postgraduate level, we deliver programmes in Computing, Business, Cyber, Marketing, and more—designed to meet the needs of today’s learners and tomorrow’s employers. ✅ Ready to Inspire? Click Apply Now and take the next step in your academic journey. 🌈 Equal Opportunities QA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. The successful candidate will be required to undertake the basic DBS Check #qahighereducation #hiring #masters #computing #PhD #research #lecturer #computerscience #birmingham
EC3A 8BF

Lecturer in Computing, Birmingham, Sessional

Ref. : 1000009195
London (Fitzwilliam House)
London
🚀 Join QA Higher Education as an Associate Lecturer in Computing Locations: London, Birmingham, or Manchester Delivery: Face-to-Face or Blended Are you passionate about shaping the future of tech talent? Do you thrive in a dynamic, student-focused environment where innovation meets impact? QA Higher Education is looking for inspiring Lecturers in Computing to join our growing academic community. 🌟 Why QA Higher Education? At QA, we don’t just teach—we transform lives. We’re proud to be a leading provider of higher education, partnering with top universities to deliver cutting-edge programmes that prepare students for real-world success. Whether you're teaching in-person or blending online delivery, your work will directly influence the next generation of tech professionals. 🎯 Your Role As an Associate Lecturer, you’ll: Deliver engaging and practical modules up to Level 7 (postgraduate). Inspire students through hands-on learning in the classroom and online. Use innovative teaching methods and industry-relevant content. Support academic achievement and personal growth. 💡 What You’ll Bring We’re looking for educators with: A Master’s degree or higher in Computer Science, IT, or a related field. Proven experience teaching undergraduate and/or postgraduate students. Strong technical skills in general programming (e.g., Python) and at least one specialism such as: Cyber Security Data Science / AI / Deep Learning Cloud & Web Development Mobile Development / OOP / UX Networking / IoT / Hardware Big Data / DBMS / Relational Programming Graphics / Animation / HCI Bonus Points For: A teaching qualification HEA membership is desirable 🎁 What’s in It for You? Flexible associate role with opportunities across major UK cities Access to innovative teaching tools and digital platforms Support from educational leaders and specialist coaches A collaborative, inclusive academic culture The chance to make a real difference in students’ lives 🌍 About QA Higher Education We’re on a mission to make outstanding education accessible to all. From foundation to postgraduate level, we deliver programmes in Computing, Business, Cyber, Marketing, and more—designed to meet the needs of today’s learners and tomorrow’s employers. ✅ Ready to Inspire? Click Apply Now and take the next step in your academic journey. 🌈 Equal Opportunities QA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. The successful candidate will be required to undertake the basic DBS Check #qahighereducation #hiring #masters #computing #PhD #research #lecturer #computerscience #birmingham
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Defence Prime - Client Partner

Ref. : 1000009178
UK
Other
Defence Prime - Client Partner Location: Flexible – UK Wide Your Role: Prime Defence Client Partner to lead business development within the defence sector. You will have Focuses on engaging with bid team leads at major DEFENCE PRIMES to position and sell digital skills training solutions. You will also work through these primes to reach and influence defence end clients, ensuring our training offerings are embedded in major programmes and contracts. Key Responsibilities: Identify and pursue opportunities to sell-through key DEFENCE PRIMES in large government defence contracts, establishing the specific stakeholders managing defence contracts in the primes and taking ownership of contacting, positioning QA and building relationships. Identify and pursue sales opportunities within defence primes and their supply chains. Influence bid strategies to include digital skills training as a value-add component. Drive sales through both direct engagement and indirect channels via primes. Key Skills / Experience Required: Existing network within UK DEFENCE PRIMES (e.g., BAE Systems, Thales, Leonardo, etc.). Proven track record in B2B sales, preferably within the defence or public sector. Experience engaging with senior stakeholders in complex, matrixed organisations. Understanding of defence procurement processes and bid team dynamics. Strong knowledge of digital skills and training solutions. Familiarity with MOD programmes and digital transformation initiatives. Experience in consultative or solution-based selling. About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Deputy Programme Leader, Birmingham

Ref. : 1000009223
Birmingham (Louisa Ryland House)
Birmingham
Subject: 🌍 Internal Opportunity: Deputy Programme Leader – MSc International Business (Birmingham LRH Campus) Dear Colleagues, I hope you're doing well. We’re pleased to announce an exciting internal opportunity at our Birmingham LRH Campus. QA Higher Education is currently recruiting for a Deputy Programme Leader to support the delivery and development of the Ulster University MSc International Business programme. This is a fantastic opportunity to step into a leadership role, working alongside the Programme Leader and Ulster University to ensure academic excellence, a high-quality student experience, and the continued success of this flagship postgraduate programme. 🔑 Key Responsibilities Include: • Support the Programme manager in the day-to-day running of the programme/s • Act as a point of contact for Module Leaders and stakeholders on the programme/s where required • Support the effective management of the programme. • Ensure all key academic processes associated with delivery of the programme are completed in accordance with university policy and best practice. • Support in the co-ordinate and plan delivery of the programme. • Management the academic and operational relationship with the university. • Implement the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards. • Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate. • Develop and promote learning and teaching approaches to support student achievement and experience. • Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed • Assist with preparation for exam boards. • Liaise with Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules. • Organise and conduct inductions for the programme/s where needed. • Support in the completion of quality assurance, review and enhancement activities on the course to ensure positive impact on KPIs, Teaching Excellence and the achievement of univer ✅ Why Consider This Role? This is your chance to: Step into a strategic academic leadership role. Influence the direction and quality of a high-profile postgraduate programme. Collaborate with a prestigious university partner. Grow your leadership and quality assurance expertise within a supportive environment. 📅 How to Apply: Log in to PeopleLink. Click on Internal Vacancies (left-hand menu). Locate the vacancy titled: Deputy Programme Leader – MSc International Business (Birmingham LRH Campus – 1000009223) Click Apply to submit your application. 🕔 Application Deadline: Tuesday 30th September 2025 at 17:30 If you have any questions or would like to discuss the role informally, please don’t hesitate to get in touch. Warm regards, Sohail Khan, Associate Dean
B3 3PL

Deputy Programme Leader, London

Ref. : 1000009229
London (Rosebery Avenue)
London
Subject: 🌍 Internal Opportunity: Deputy Programme Leader – MSc International Business (London RAV Campus) Dear Colleagues, I hope this message finds you well. We’re excited to share a fantastic internal opportunity at our London RAV Campus. QA Higher Education is currently recruiting for a Deputy Programme Leader to support the delivery and development of the Ulster University MSc International Business programme. This is a brilliant chance to step into a leadership role, working closely with the Programme Leader and Ulster University to ensure academic excellence, an outstanding student experience, and the continued success of this high-profile postgraduate programme. 🔑 Key Responsibilities Include: • Support the Programme manager in the day-to-day running of the programme/s • Act as a point of contact for Module Leaders and stakeholders on the programme/s where required • Support the effective management of the programme. • Ensure all key academic processes associated with delivery of the programme are completed in accordance with university policy and best practice. • Support in the co-ordinate and plan delivery of the programme. • Management the academic and operational relationship with the university. • Implement the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards. • Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate. • Develop and promote learning and teaching approaches to support student achievement and experience. • Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed • Assist with preparation for exam boards. • Liaise with Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules. • Organise and conduct inductions for the programme/s where needed. • Support in the completion of quality assurance, review and enhancement activities on the course to ensure positive impact on KPIs, Teaching Excellence and the achievement of university or national standards. ✅ Why Apply? This role offers a unique opportunity to: Take on a strategic leadership position within a thriving academic team. Shape the future of a flagship postgraduate programme. Collaborate with a prestigious university partner. Develop your academic leadership and quality assurance expertise. 📅 How to Apply: Log in to PeopleLink. Click on Internal Vacancies (left-hand menu). Find the vacancy titled: Deputy Programme Leader – MSc International Business (London RAV Campus – 1000009229) Click Apply and submit your application. 🕔 Deadline: Tuesday 30th September 2025 at 17:30 If you have any questions or would like to discuss the role informally, please don’t hesitate to get in touch. Sohail Khan Associate Dean
EC1R 4TF

AI Project Management Apprentice

Ref. : 1000009234
UK
Other
AI Project Management Apprentice Location: Hybrid Job Type: Fixed-Term Apprenticeship Contract (18 Months) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Are you excited about the world of AI and eager to get hands on with real projects? We’re a growing team, focused entirely on bringing cutting-edge AI solutions to life. As we expand, we’re looking for a motivated apprentice to join the AI Transformation team on the next stage of this journey – gaining valuable experience with contributing to innovative projects. The role combines hands-on experience in AI project management with structured apprenticeship learning to build core project management knowledge, skills, and behaviours (KSBs). Key Responsibilities: Support AI deployment projects by maintaining project plans, RAID logs, and delivery schedules. Track risks, issues, dependencies, and escalate appropriately to ensure delivery assurance. Coordinate project meetings, prepare agendas/minutes, and follow up on actions. Work with AI engineers and data scientists to understand delivery milestones and report progress. Experience: Strong interest in project management and emerging technologies, particularly AI. Proficient in Microsoft Office (Excel, PowerPoint, Word); exposure to project tools desirable (e.g., Jira, Power BI, MS Project). Excellent organisational and communication skills. Analytical thinker, detail-oriented, proactive in problem solving.
TBC

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