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Lecturer EAP English for Academic Purposes, Birmingham

Ref. : 1000008896
Birmingham (Louisa Ryland House)
Birmingham
Lecturer in EAP, English for Academic Purposes QA Higher Education, Birmingham City Centre £50 per hour, sessional contract, weekend Saturday F2F & Sunday Online Weekday teaching may also be available if suited. English for Academic Purposes Lecturer required on a sessional basis for our PSE, Undergraduate and Postgraduate Programmes. Are you a qualified DELTA / TEFLQ teacher with experience in teaching English for Academic Purposes to higher education students? If so….we have a great opportunity for you. About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for a qualified and enthusiastic Lecturer to teach EAP to our students on campus. Our Focus is on delivery of high-quality learning and teaching to facilitate excellent student outcomes. Here’s a little of what you’ll be doing: To plan, prepare and deliver EAP and Skills modules. To mark and provide appropriate feedback on oral and written work. To attend and contribute to CPD training sessions organised internally or externally. To provide academic support to students on EAP and Skills modules. To adhere to and maintain academic standards and quality assurance within the EAP team. To provide pastoral care and support to international students on our EAP programmes. To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities. Bring your experience: Hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e., MA in TEFL/ TESOL and CELTA). Membership of the HEA would be advantageous. A little about the Team: The EAP team currently works across current university partners (Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education: Our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will undertake a Basic DBS check. #eap #lecturer #highereducation #delta #TEFLQ #qahighereducation #birmingham #english #english #lecturer
B3 3PL

International Admissions Officer

Ref. : 1000008817
Birmingham (Louisa Ryland House)
Birmingham
Admissions Officer, QA Higher Education – Maternity Contract Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you! #highereducation #administrator #london #birmingham #manchester #remote #studentapplications
B3 3PL

Senior People Partner

Ref. : 1000008924
London (International House)
London
Senior People Partner London (3 days a week in office), occasional travel to Slough QA are seeking an accomplished and strategic HR professional with over 10 years of experience driving people initiatives in fast-paced, high-growth environments. You will have a proven track record of partnering with senior leadership to align people strategy with business goals, enhance employee experience, and lead change management across diverse functions. Adept at navigating complex organisational structures, implementing performance and engagement frameworks, and fostering inclusive workplace cultures. Role Responsibilities: • Collaborate closely with leaders to understand and analyse people challenges, and develop commercially focused People plans to maximise employee engagement and organisational sustainability • Manage complex employee relations issues, mediating and resolving conflict when necessary • Lead on the people aspects of business transformation and change initiatives, ensuring effective organisational design and modes of working Identify gaps in internal capabilities and performance and build strategic recruitment and development plans to achieve desired business results • Oversee effective implementation of all annual cycle events working with the People Operations, Talent and Experience team • Project manage key People initiatives alongside the People Experience Managers • Advise and coach leaders and managers on People policies & practices and interpersonal skills • Champion organisation values and culture ensuring they are clearly communicated and contribute to a positive work environment • Flexibility - some travel to other sites within the UK will be required Your Experience/Skills: • Many successes in delivering stated business objectives through effective business partnering • Managing multiple stakeholders, sometimes with conflicting agendas, and facilitating teams to deliver group objectives • Sound talent management and workforce planning experience • Exposure to TUPE and post-close integration activity would be advantageous • Experience across multiple organisations with some blue-chip exposure in recent past • Generalist knowledge base, with strengths in change and/or talent management • In depth working knowledge of current employment law
SL1 1SG

Client Relationship Director

Ref. : 1000008854
Manchester (St James Buildings)
Lancashire
Sales – Client Relationship Director Full-Time/Permanent Salary - Competitive Salary + Commission Location - Cheltenham or Manchester About QA Our mission within the Public Sector sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes. To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Public Sector, Local Government & Defence. Key Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue . Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end. Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics What You'll' Bring Good communication for internal and external stakeholders up to C suite level Driven and hungry for the sale Dynamic and innovative Willing to challenge the status quo Demonstrable success in sales Sounds great, doesn’t it? And in return we will offer you
M1 6FQ

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week We are seeking an accomplished and results-driven Strategic Account Executive to join our Enterprise Market division. This position offers a significant opportunity to combine strategic vision with sales expertise, making a significant impact on our growth and success in the enterprise market. Key Responsibilities: Conduct your individual prospecting and develop/close new sales opportunities for QA solutions Identify key enterprise accounts within your sector of expertise (Financial Services & Insurance, SI’s/PS & Tech, FMCG & Pharma, or Media/Telco & Retail) and create tailored account plans to drive growth Create and deliver accurate forecasts Sell our content, product and solutions to prospects through product demonstrations, video calls, and face-to-face presentations and workshops at C-Suite, VP and Director level Coordinate and work with extended team members in Product, Content and Marketing Provide tailored industry insight and best practices to help prospective clients maximize their return on investment and achieve measurable outcomes Collaborate with Customer Success managers to deliver exceptional results that will ultimately lead to more business Work closely with Customer Success to ensure world class onboarding and customer satisfaction Strategically align with Customer Success and Solutions Engineering to grow/expand existing accounts About you: On-quota, B2B enterprise sales experience with a strong track record within your sector of expertise — whether Financial Services & Insurance, SI’s/PS & Tech, FMCG & Pharma, or Media/Telco & Retail Proven track record of strategic outreach and sourcing new business accounting for 80+% of your quota attainment Previous experience selling business solutions to the e-learning industry is preferred but not mandatory Ability to uncover and resolve deep business issues by framing conversations around client goals and industry-specific challenges An extensive network of decision makers, stakeholders, and C-suite relationships within your sector, demonstrating credibility and influence History of consistent quota over-achievement in highly competitive markets Ability to work in a rapidly expanding and changing environment Excellent presentation skills and the ability to effectively articulate our solution’s value proposition as part of an overall business solution. Good skills with Salesforce and similar tools is preferred Hands-on attitude, ambitious and passionate Great knowledge of the digital space and ability to work with a variety of SaaS tools Solid knowledge and familiarity with cloud, software and data (you are familiar with AWS, Azure, GCP, DevOps, Software Development etc) is a strong plus for this role and definitely a big bonus
E1W 1UN

Customer Success Manager

Ref. : 1000008857
UK
Other
Role: Customer Success Manager Location: London Your role will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be a point of contact for clients, working with many C-Suite and VP level partners, so you will need to demonstrate ability to lead, consult and advise clients on best practice and share industry knowledge. Key Responsibilities: You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment. You will also work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships. You will be responsible for setting up curriculums and programs with these clients, so need to have a curiosity and interest in our content, product offerings and how these solve for client needs. About you: We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form. A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include the senior leadership team, Sales/New Business, Product, and Marketing Knowledge of consultative sales techniques, competitor landscape, managed services
TBC

AI Engineering Trainer

Ref. : 1000008366
Home Based
Other
AI Engineering Trainer (Level 6) Home based About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities • A background in training in AI engineering • Experience with one or more of the following tools; PyTorch, Python, R, C#, Java • Desirable with one or more Cloud-native data services, such as; AWS, Azure • Experience of data science related technologies or strong understanding of statistics and programming skills Subject Areas (suggested in the AI and Data area but not limited to) Data Machine learning SQL Data Visualisation - Power BI Data Analytics / Statistics Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification
B5 4UA

Learning Designer

Ref. : 1000008904
London (International House)
London
Learning Designer London/Hybrid (2 days in the office) 12 months FTC As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
HOMEBASED

Senior Service Delivery Specialist

Ref. : 1000008856
Cheltenham (Delta House)
Gloucestershire
Senior Service Delivery Specialist Cheltenham Joining part of the programmes team to manage a Bursary scheme, supporting new and existing university students. Since the programme launch, there have been 1,281 bursaries awarded with another 110 due to join in 2024. This is a chance to join a welcoming and mature area of the business with exciting expansion opportunities on the horizon. Role Description As the ‘Student Engagement Lead’ the roles and responsibilities are: Responsible for the accurate and timely payments to students throughout the year Slack Master – responsible for Slack student interaction – this includes inviting students onto the Slack instance and removing students, as well as managing content and answering questions from students Managing the Student Support Mailbox – primary contact for all student’s queries Summer Placements – Student Lead – responsible for ensuring all students attend the mandatory summer placements – chasing and encouraging students End of Year Review Form – ensuring accurate recording of student’s personal details and submitting for payment of their annual bursary – querying data with students Management of MS Forms – accurate recording and querying with students Supporting client organisation, including Pay and accurate entry of student data on client documents and Data systems Recovering bursary payment – including writing to students, recording those on repayment plans and chasing students for repayments Reconciliation of payments from client systems. Requirement to be on client site 1-2 days per week.
HOMEBASED

Sales Manager

Ref. : 1000008762
Manchester (St James Buildings)
Lancashire
Sales Manager (Public Sector) Manchester Full time, Hybrid 3 days in office Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. You will manage, motivate and develop a team of up to 6 individual contributors to achieve or exceed quarterly revenue targets. Key Responsibilities: Working closely with other managers to support define and execute the go to market strategy within the Public Sector Win team. Assigning activity and communicating clear performance expectations, objectives and key results Monitoring day to day activity and progress and addressing drops in productivity Coaching and developing team members to enhance their sales competence and achievement of targets Support the team with problem solving and decision making where appropriate Actively involved in large deals, role modelling effective sales techniques Acting as a point of contact for client issues Experience: Strong track record of delivering stretching sales targets as an individual contributor Buddied and mentored junior sales individual contributors Experience of working in a customer centric, fast paced, matrix environment Created and achieved against personal development plans Knowledge of QA business solutions Awareness of the importance of customer centricity and team collaboration Knowledge of how to set SMART performance objectives
M1 6FQ

People Compliance Specialist

Ref. : 1000008919
London (International House)
London
People Compliance Specialist Location: Slough/London (Hybrid 2 days a week in the office) Competitive Salary + Benefits We are looking for a meticulous and knowledgeable HR Compliance Specialist to ensure our HR policies, practices, and programs comply with applicable labour laws and internal standards. You’ll be the first point of contact for our customers and you’ll provide a high quality and customer focused service whilst always trying to make things better. As the People Compliance Specialist, you will support with all compliance matters relating to right to work, immigration, disclosure and BPSS checks and Ofsted requirements. Key Responsibilities: Provide advice and guidance to the People team and the business as/when legislation changes, supporting with the delivery of training and briefings when required. Audit internal HR processes, documentation, and systems to identify and correct compliance gaps. Work closely with your manager to ensure the business remains compliant within its legal requirement for Ofsted, disclosure and BPSS checks, right to work and immigration and all related administration processes are adhered to with the support of regular reporting and monitoring. Work closely and proactively with the PS team to ensure appropriate RTW checks have been carried out correctly for sponsored workers and others with an immigration status before they start work/extend contract/switch to another visa category. Lead on the visa application process for staff, including issuing certificates of Sponsorship (CoS), ensuring the manager and applicant are kept up to date with progress. Verify Employer Checking Service (ECS) checks and ensure Positive Verification Notice expiry dates are inputted on the HR system, escalating any Negative Verification Notices for appropriate action. Continued monitoring of; Right to Work, Immigration & UK legislation compliance. Verify accurate input of nationality, passport details, Right to Work permission, and visa expiry dates on HR System. Future visa expiries, proactively tracking, following up and actioning where necessary, escalating where required. BPSS compliance for employees with access to government data both inside and outside of the UK. Correct disclosure levels (Scroll to the bottom of this advert to read the full Job-Description) Your Experience/Skill Proven experience of working within a varied and fast paced People team environment. Working knowledge and understanding of immigration legislation, UKVI Points Based System, Sponsorship and Right to Work rules, with a willingness to learn and develop. Strong understanding of compliance processes, including Ofsted, data protection (GDPR), and key employment laws. Ability to work independently and use initiative to develop methods for tracking and monitoring compliance. Proficient in Microsoft Office, with intermediate Excel skills. CIPD level 3, equivalent HR Qualification or experience(desirable)
E1W 1UN

Learning Designer

Ref. : 1000008905
London (International House)
London
Learning Designer London/Hybrid (2 days in the office) Permanent As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
HOMEBASED

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