Head of IT & Business Systems QAHE
Fulltime and Permanent Opportunity
Homebased

Dear all, 

I am really pleased to tell you about a QAHE internal opportunity now open for application. 

As Head of IT & Business Systems, here’s some of the responsibilities:
Managing and enhancing QA HE’s technology business operations and the implementation of new Business Systems, Enhancement Projects and Upgrades.  To serve as the interface with assigned business units or functional areas for the purpose of business technology efficiency, development, solution discovery, service management, risk management, and relationship management.
Working across a vast range of stakeholders within QAHE and the wider group, including Executive Team members and the Group Chief Technology Officers to drive commonality and share strategic initiatives with common goals. 
Responsible for multi-functional technologies including on-premises Campus tech and Cloud solutions to improve the experience of both staff members, (back office/lecturers/delivery personnel), and front office (learners/students/applicants).
Serving as the business relationship link between the business units and IT at all levels (including executive).
Providing highly valued strategic consulting level support and guidance through key IT initiatives.
Communicating with decisions, priorities and relevant project information to appropriate levels of staff regarding business unit requests, projects and initiatives.
Proactively sharing knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. 
Partnering with business leadership and other key stakeholders to define opportunities and to identify and prioritise projects based on predefined criteria (such as return on investment, productivity, compliance)

Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required. 
Devising and establishing Business Technology systems to support the implementation of strategies set by the Exec.
Overseeing all technology operations and evaluating them according to established goals
Purchase functionally efficient and cost-effective technological equipment and software.
Introduction of technology to assist in operational efficiency & the delivery of learning
Engaging with Senior members of other functions within the business to identify and understand technology requirements and solutions.
Engagement with IT Directors and Senior IT members of staff within Partner Institutions, to engage with their roadmap to drive out potential synergies that can be introduced within QAHE to further strengthen partner relations

Experience required:

Has familiarity with ISO 270001, GDPR and an understanding of security concerns.

Proven track record in Senior Management, manging multiple Business Technology disciplines such as DBA’s, networks and service management.

Good experience of operating within an ITIL framework.

Attention to detail and management of process.

Negotiation skills internal and with key external suppliers and business contacts

Ability to direct and be hands-on at the same time where required.

Lead by example

Strong analytical skills

Good listener

Ability to influence others at all levels.

Be able to direct and motivate multiple teams under a pressured environment and tight timescales.

To be reflective on decisions made and to learn for future projects.

To constantly review and evolve the Business Technology services provisioned within the Company

If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description.

Here’s what to do:   

Login to Peoplelink 
Click internal vacancies scroll down the left of the page 
Click on to the correct vacancy and 
Use the apply button to submit your application  
  

The deadline for applications is set as 5.30pm Monday 28th July 2025