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Lecturer EAP English for Academic Purposes, Manchester

Ref. : 1000008600
Manchester (St James Buildings)
Lancashire
Lecturer in EAP, English for Academic Purposes QA Higher Education, Manchester City Centre £50 per hour, sessional contract, weekend Saturday F2F & Sunday Online teaching some weekday teaching may also be available. English for Academic Purposes Lecturer required on a sessional basis for our PSE, Undergraduate and Postgraduate Programmes. Are you a qualified DELTA / TEFLQ teacher with experience in teaching English for Academic Purposes to higher education students? If so….we have a great opportunity for you. About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for a qualified and enthusiastic Lecturer to teach EAP to our students on campus. Our Focus is on delivery of high-quality learning and teaching to facilitate excellent student outcomes. Here’s a little of what you’ll be doing: To plan, prepare and deliver EAP and Skills modules. To mark and provide appropriate feedback on oral and written work. To attend and contribute to CPD training sessions organised internally or externally. To provide academic support to students on EAP and Skills modules. To adhere to and maintain academic standards and quality assurance within the EAP team. To provide pastoral care and support to international students on our EAP programmes. To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities. Bring your experience: Hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e., MA in TEFL/ TESOL and CELTA). Membership of the HEA would be advantageous. A little about the Team: The EAP team currently works across current university partners (Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will undertake a Basic DBS check. #eap #lecturer #highereducation #delta #TEFLQ #qahighereducation #manchester #english #english #lecturer
EC1R 4TF

Customer Success Manager

Ref. : 1000008857
UK
Other
Role: Customer Success Manager Location: London Your role will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be a point of contact for clients, working with many C-Suite and VP level partners, so you will need to demonstrate ability to lead, consult and advise clients on best practice and share industry knowledge. Key Responsibilities: You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment. You will also work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships. You will be responsible for setting up curriculums and programs with these clients, so need to have a curiosity and interest in our content, product offerings and how these solve for client needs. About you: We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form. A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include the senior leadership team, Sales/New Business, Product, and Marketing Knowledge of consultative sales techniques, competitor landscape, managed services
TBC

Client Relationship Manager - Apprenticeships Glasgow

Ref. : 1000008455
Glasgow
Glasgow
The role: Client Relationship Manager -Glasgow Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Joining QA as a Client Relationship Manager, you’ll be part of a team with a mission to build and grow relationships with new and existing clients across a breadth of industries. You'll be at the forefront of selling our industry-leading apprenticeship programmesin IT and the digital space,helping businesses upskill their current workforce or hire fresh new talent through our career-starting pathways. QA is one of the UK’s leading digital and tech apprenticeship providers, and in this role, you'll be offering a wide range of impactful solutions. This includes not only our apprenticeships but also access to the QA platform and progression opportunities including graduate apprenticeships through our exclusive university partnership with UWS. You'll apply best-in-class sales techniques and receive ongoing coaching and mentoring on the job. We believe in growing together—our team is built on a collaborative, supportive culture where people help each other develop and celebrate each other's wins. Join a team where high performance meets heart, and where you can truly thrive in a role that makes a difference. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
G2 5AH

Client Relationship / Sales / Business Development / Recruitment - Slough

Ref. : 1000008634
Slough
Berkshire
The role: Client Relationship / Sales / Business Development / Recruitment Location: Slough, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Client Relationship Manager; your focus will be to build your own account base by prospecting for new business. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets. Sounds great, doesn’t it? And in return we will offer you We’d love you to be able to tick the following boxes B2b sales experience in tech sales or similar industry, preferably training industry. Proven track record of working towards targets in a competitive market Recruitment experience would be beneficial but not essential Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help! #LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
SL1 1SG

Data Apprenticeship Tutor

Ref. : 1000008554
London
London
Data Apprenticeship Tutor Home based/travel to site if required Job Summery Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs. Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available Your Experience/Skills: Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL Proficient in the use of programming languages: Python. SQL Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics Desirable knowledge of apprenticeships and work-based learning Desirable knowledge of the Ofsted Common Inspection Framework Desirable industry experience with teaching/ coaching experience Passion for lifelong learning and development as a profession
TBC

Sales Engineer

Ref. : 1000008822
London (International House)
London
Job title: Sales Engineer Location: London/Hybrid We are seeking a dynamic Platform Sales Engineer to join our team. In this role, you will be the technical expert and trusted advisor for our sales team, helping to drive adoption of our e-learning platform across a diverse client base from pitch to delivery. You will work closely with prospective clients to understand their needs, demonstrate the value of our solutions, and ensure successful stewardship, onboarding, implementation and integration. Job Description: Technical Expertise: Serve as the technical lead in the sales process, providing in-depth knowledge of our platform’s features and capabilities. Solution Design: Collaborate with clients to understand their requirements and ensure solutions meet their needs. Product Demonstrations: Conduct compelling product demonstrations and presentations to showcase the benefits and functionalities of our platform. On-boarding & Technical Implementation: Own post sale technical implementation process Client Support: Assist clients with technical inquiries and provide ongoing support to ensure a smooth onboarding and integration process. Sales Collaboration: Work closely with the sales team to develop strategies and proposals that address client challenges and drive sales. Feedback Loop: Gather client feedback and collaborate with the product development team to inform future enhancements and features. Sales reporting – creating monthly reports to share with internal stakeholders About you: 1-2 years of experience with Amazon Web Services, Google Cloud Platform or Microsoft Azure, SalesForce Strong presentation skills, including live product demos and technical pitches Excellent verbal and written communications skills, including a dynamic and engaging presentation style that inspires confidence Excellent stakeholder management About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. Please find out more about us at https://www.qa.com/about/careers/
E1W 1UN

Deputy Head of Quality Assurance, London or Birmingham or Manchester

Ref. : 1000008661
London (Rosebery Avenue)
London
Deputy Head of Quality Assurance within HIGHER EDUCATION QA Higher Education, Birmingham OR Manchester OR London based Hybrid & mainly at home working with ad hoc travel as required Do you have experience within the education sector, ideally managing a small team and dealing with all aspects of OfS regulations (the Office for Students Regulator) and quality assurance matters. About our role: You will work closely with the Director of Quality Assurance. Our role is instrumental to ensuring adherence to the highest standards of educational excellence. Collaborating closely with colleagues in the Quality & Academic Teams, our role entails developing and implementing robust quality assurance policies and procedures to uphold regulatory requirements and accreditation standards. Through meticulous data analysis and reporting, the Deputy Head of Quality Assurance provides invaluable insights to drive continuous improvement initiatives across academic programmes, services, and processes. You will have sound knowledge on quality assurance matters, attending committee meetings, minute taking, following up agenda items related to various student matters. You will work closely with our university partners and awarding bodies not to mention advising internal teams on all relevant matters. Here’s some of what’s involved: (click through to view the full JD) Gathering information; quantitative and qualitative data on a department, system or process and evaluating the performance against pre-determined criteria. Assist with the development of QAHE’s Management and Governance arrangements in line with the OfS public interest governance principles. Assist with the oversight of quality assurance procedures across QAHE’s university partners, including annual monitoring, responding to external examiners and student engagement. Work with the Director of Quality Assurance on reviews with third party regulators e.g. OfS, QAA, BAC and BC. Provide advice to staff on all matters relating to the maintenance and enhancement of academic quality and standards, including the OfS regulatory framework for quality and standards and the QAA Quality Code. Deputising for the Director of Quality Assurance as required. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #qahighereducation #highereducation #qualityassurance #studentsupport #London #Birmingham #Manchester #officeforstudents #OfS
EC1R 4TF

Digital Learning Consultant - Data

Ref. : 1000008858
Home Based
Other
Digital Learning Specialist - Data Remote What you’ll be doing? You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme. What is my purpose in this role? Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme. What will I be doing? Learning Specialists to provide a link between the classroom and their online learning. Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning submissions, ensuring they meet the required criteria. Coach and support an agreed case-load of learners in smaller organisations and corporate environments Work with internal Digital Learning Advisors, other DLC’s and Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time. Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation. Leverage a ‘many-to-many’ mind-set and utilise technology effectively and safely to deliver cohort–wide online coaching. Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy What do I need to succeed? Recent industry experience in a Data analytics role. Worked with large sets of data using visualisation tools; PowerBi and Tableau Expert skillset in Excel If you have an understanding of the developments in data analysis and have the ability to mentor and coach learners through their apprenticeship, then this could be the role for you.
HOMEBASED

Service Delivery Manager

Ref. : 1000008783
Home Based
Other
Service Delivery Manager – Apprenticeships (Service Delivery) Location: Home Based - with travel required as per customer/internal requirements FIXED TERM CONTRACT - 12 Months About the role: As a Service Delivery Manager, you will serve as the trusted advisor and primary point of contact for QA’s largest customers, ensuring the successful delivery of learning and apprenticeship programmes. Your role will involve representing the customer’s voice internally, collaborating across multiple service lines, and driving service excellence aligned with customer talent strategies. You will drive Service performance across customer contracts, lead the provision of MI and provide ownership across complex escalations. You will also lead on customer and internal enhancements whilst maintaining strong relationships across QA to support overall objectives. Key Responsibilities: Build and maintain strong relationships with senior customer stakeholders, act as a trusted advisor, and ensure alignment between learning programmes and customer talent strategies. Manage KPIs and contractual commitments across your customer portfolio and proactively mitigate risks to ensure successful Apprenticeship outcomes. Serve as the primary operational point of contact for your customer portfolio within QA, fostering collaboration across service lines and internal teams to meet customer expectations and deliver integrated solutions. Drive process enhancements, monitor programme outcomes, and report on progress, using insights to identify improvements and demonstrate value delivered. Support the wider function, contribute to a high-performance culture, and ensure work is well-organised, aligned with QA goals, and escalated appropriately when needed. Your Benefits: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
HOMEBASED

Lecturer / Personal Tutor Maths & Digital Skills, London

Ref. : 1000008775
London
London
Lecturer in Maths & Digital Skills (1:1 and small group tuition) Part-time, on campus role 3 days per week, 12 months fixed term contract initially QA Higher Education, London Monday & Tuesday 12:00 – 18:30 and Friday 10:45 – 17:30 Do you have teaching experience in Maths &Digital Skills at UG and PG level. Do you enjoy supporting students on a one-to-one basis, small tutorials and workshops, where you can assist our Higher Education students with their Maths and Digital Skills. Many of our students are from overseas and often our students haven’t studied for a few years, both are examples of where your knowledge & academic support will be needed. We have an exciting opportunity to be part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ future. Your focus: You will be working within the Academic Community of Excellence (ACE) team to support learners with their maths & digital skills development alongside their classes. You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as excel in their studies. Bring your knowledge, to power each student’s potential. Here’s a little of what you’ll be doing: Plan, prepare and deliver effective and engaging group, one-to-one and drop-in sessions (face-to-face and online) to support and develop students’ learning, academic and digital skills, and wellbeing. Keep accurate tutorial records to monitor learner progress and achievement Deliver engaging and creative learning to meet the needs of the learner Develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs) Be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals. Initiate and maintain regular contact with students to establish a supportive and professional relationship. Track, monitor and review students’ academic progress/achievement, development, and wellbeing. Signpost students towards appropriate sources of support where necessary Organise and promote Academic Community of Excellence (ACE) at QA events. Bring your experience: Post Graduate Qualification (Master’s/DELTA or equivalent) Experience of delivering one-to-one Maths and Digital Skills tutorials and academic workshops HE skills tutor experience (desirable)  Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching. Expertise in subject area of Maths and Digital Skills Ability to use a range of learning and teaching approaches. #london #personaltutor #maths #digitalskills #lecturer #highereducation #delta
TBC

Sales Manager

Ref. : 1000008762
Manchester (St James Buildings)
Lancashire
Sales Manager (Public Sector) Manchester Full time, Hybrid 3 days in office Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. You will manage, motivate and develop a team of up to 6 individual contributors to achieve or exceed quarterly revenue targets. Key Responsibilities: Working closely with other managers to support define and execute the go to market strategy within the Public Sector Win team. Assigning activity and communicating clear performance expectations, objectives and key results Monitoring day to day activity and progress and addressing drops in productivity Coaching and developing team members to enhance their sales competence and achievement of targets Support the team with problem solving and decision making where appropriate Actively involved in large deals, role modelling effective sales techniques Acting as a point of contact for client issues Experience: Strong track record of delivering stretching sales targets as an individual contributor Buddied and mentored junior sales individual contributors Experience of working in a customer centric, fast paced, matrix environment Created and achieved against personal development plans Knowledge of QA business solutions Awareness of the importance of customer centricity and team collaboration Knowledge of how to set SMART performance objectives
M1 6FQ

International Admissions Officer

Ref. : 1000008676
London (Middlesex Street)
London
Admissions Officer, QA Higher Education, fulltime & permanent opportunity, London OR Birmingham OR Manchester Based Hybrid working, mainly working from home Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved – full training provided: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you! #highereducation #administrator #london #birmingham #manchester #hybridworking #admissions #studentapplications #compliance #recruitmentadministration
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