Safeguarding Specialist - Part time 

Home based

15 hours a week, Permanent

You’ll be responsible for supporting learner enquires via email and phone and ensuring relevant learner support is of an acceptable level to be determined as Ofsted outstanding.  You will provide support staff and take responsibility for day to day operation of learner communications and provide professional guidance regarding all types of learner enquiry ensuring all learners receive the highest quality of support.

Role Responsibilities:

• Provide one-to-one counselling sessions via telephone or secure online platforms.
• Conduct safeguarding assessments and escalate concerns in line with internal procedures and statutory frameworks.
• Maintain accurate, confidential records of all interactions and interventions.
  Work with individuals and groups to support emotional wellbeing and resilience.
• Collaborate with internal teams and external agencies to ensure coordinated support.
• Deliver safeguarding awareness sessions or workshops as required.
• Participate in regular supervision and CPD to maintain professional standards 
   

Your Experience/Skills:

• Providing counselling over the telephone or online.
• Working with individuals and/or groups in a therapeutic or support setting.
  Keeping and maintaining confidential records in line with data protection standards
• Ability to cope with emotionally challenging situations.
• Strong interpersonal skills with the ability to relate to and adapt communication style to suit a wide range of people.
• Empathy, active listening, and non-judgemental approach.
   

       Essential Criteria

• Recognised counselling qualification level 4 (e.g., BACP-accredited diploma or equivalent).
• Experience working with young people and/or vulnerable adults in an educational or safeguarding context.
• Strong understanding of safeguarding legislation and best practices.
• Receive regular clinical professional supervision of your work for the counselling service from an identified clinical supervisor.
• Enhanced DBS check (or willingness to undergo one).
   

      Desirable Criteria

• Experience in apprenticeship or post-16 education settings.
• Membership of a professional body (e.g., BACP)
   

Benefits

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

How we’ll help with finance matters

In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth 

Learning and opportunity is at the core of what we do – and that applies to you too!

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Safeguarding Statement

QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:

an enhanced disclosure check
Child Barring list check
qualification checks
online checks
medical fitness
identity and right to work 
All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.