Safeguarding Specialist - Apprenticeships

Home based

Permanent

You’ll be responsible for supporting learner enquires via email and phone and ensuring relevant learner support is of an acceptable level to be determined as Ofsted outstanding.  You will provide support staff and take responsibility for day to day operation of learner communications and provide professional guidance regarding all types of learner enquiry ensuring all learners receive the highest quality of support.

Role Responsibilities:

• Comply with all regulatory requirements attached to Apprenticeship Learning.  
• Create and evolve learner services content, (support information), including safeguarding for those on programme  
• Establish community involvement ties.  
• Create and implement community or/and additional offers for learners to participate in activities.  
• Make referrals to external welfare organisations and/or emergency services in response to critical learner needs 
• Manage additional support for learners and provide a record of activity.  
• Develop, deliver and improve QA’s Information Advice & Guidance (IAG) provision.    
• Develop and maintain learner services  processes and in-house systems for documenting information and interaction with learners  
• Support functional skills training for apprentices on programme as required  
• Carry out 1-2-1 discussions with learners who require assistance form the learner services Safeguarding team 
• Ensure that all aspects of Learner Services and Safeguarding is delivered in accordance with the key processes contained within the organisation’s Process Manual.  

Your Experience/Skills:

• Extensive experience of working with young people in an education and careers role.  
• Previous experience and qualified to deliver careers advice and IAG.  
• Experience of working collaboratively with partners through industry relationships.

Benefits

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

How we’ll help with finance matters

In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth 

Learning and opportunity is at the core of what we do – and that applies to you too!

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Safeguarding Statement

QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:

an enhanced disclosure check
Child Barring list check
qualification checks
online checks
medical fitness
identity and right to work 
All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.