Role: Senior Video Operations Manager 

Location: London - Hybrid

Salary: Competitive 

*Internal Only*
Closing Date 10th June 2025 

Role Summary

As a Senior Video Operations Manager in QA’s Creative team, you’ll play a key role in shaping the direction of the video function in the company. This will involve overseeing innovation of filming processes and adoption of new tools, leading short and long-term improvement projects, acting as a point of escalation and representing the team in the wider business.

Role Responsibilities

• Oversee the smooth production of video content on time and within budget and quality parameters
• Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects
• Lead on the adoption of new tools and ways of working in the team, and facilitate training on them
• Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions
• Act as main point of escalation for video team members and point of contact for other functions regarding video production
• Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary
• Manage freelance contractors and the recruitment of new members into the team
• Manage external partnerships related to video operations (e.g. studio hire)

Your Experience/Skills

• Excellent spoken/written communication skills (English), and confidence presenting ideas to stakeholders
• Proactive, collaborative and supportive approach to working with internal and external stakeholders – able to lead discussions and guide others.
• Ability to manage complex workloads, prioritise effectively and meet deadlines, while supporting others to do the same.
• The ability to motivate others to achieve team goals, and proactively develop their skills
• Excellent overall understanding of video workflows and project management frameworks
• Experience across the different phases of video production and familiarity with filming and post-production tools, with ability to intervene in the process if necessary
• Managing people, including managing through times of change
• Successfully managing complex, time-sensitive video projects

Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

If this is what you’re looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!

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