QA - Search results(21 vacancies/1)-Country : Europe-->London

Senior Insights & Portfolio Manager

Ref. : 1000009040
London (Middlesex Street)
London
Senior Insights and Portfolio Development Manager, London QA Higher Education, full time (Hybrid, 1 Day On-Site, ad-hoc travel) Are you a strategic thinker with a passion for data and market insights? Do you thrive in fast-paced environments and want to make a real impact in higher education? If so, we’ve got the role for you—read on to find out more. About our role: As Senior Insights and Portfolio Development Manager, you’ll lead QAHE’s insights function and drive the development of innovative course portfolios across our university partnerships. You’ll take new course ideas from concept to launch, using data to validate decisions and working closely with stakeholders to deliver market-responsive programmes. Here’s some of what’s involved: (click through to see the full JD) Lead a small insights team (2 staff, 1 direct report) to deliver high-quality outputs. Develop and manage portfolio roadmaps for university partners. Own the course launch process from idea to implementation. Deliver market intelligence reports using industry datasets. Support the Director of Strategy with budget management. Collaborate with internal and external stakeholders to accelerate decision making. Bring your experience: Strong background in data analysis and insights. Proven project delivery and stakeholder management. Experience with industry datasets (HESA, OfS, Lightcast, OECD) desirable. Line management and project management tool experience (Planner, Trello) a plus. Advanced Excel skills; Power BI desirable. Strategic thinking with attention to detail. Excellent communication and relationship-building abilities. Proactive, tenacious, and adaptable. A positive, can-do attitude with a desire to grow and take on more responsibility. We welcome applications from all industries — if you're looking to bring your experience and make a meaningful impact in Higher Education, we encourage you to apply. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Project Management and Web Development and delivered in city centre locations. #Insights #Market Intelligence #ProjectManagement #QAHE #London #Data #Strategy
E1 7HT

People Experience Manager HR, London

Ref. : 1000008910
London (Middlesex Street)
London
People Experience Manager (HR), London based. QA Higher Education, Hybrid working 2 days in the office NEW ROLE QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. Are you passionate about creating exceptional employee experiences? Do you thrive in a fast-paced, people-focused environment? QA Higher Education (QAHE) is looking for a People Experience Manager to champion our culture, drive engagement, and enhance the employee journey from start to finish. As our People Experience Manager, you’ll play a key role in shaping and delivering initiatives that support wellbeing, inclusion, recognition, and engagement. You’ll collaborate with our People Team and stakeholders across the business to ensure our Employee Value Proposition is lived and felt at every stage of the employee lifecycle. From time to time you will be required to travel to our other campus locations. Here’s a little of what you’ll be doing (please click through to read the full job description): Lead staff recognition and long service award programmes. Drive performance management engagement and system effectiveness. Organise and promote internal events and the annual staff party. Create and analyse employee surveys and feedback. Collaborate with the People team and key stakeholders to align employee experience initiatives with the business and people strategy to ensure a consistent employee experience. Manage internal communications, including the People Team newsletter. Champion our culture and continuously improve the employee experience. Bring your experience and qualifications: You’re a confident communicator, a natural organiser, and a culture champion. You bring: Experience in employee engagement or HR-related roles Strong project management and data analysis skills A collaborative, solution-focused mindset Excellent MS Office skills (Excel, Word, PowerPoint) A little more about QA Higher Education Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Ready to make a difference? Apply now and help us build a workplace where people thrive. #london #qahighereducation #IND01 IND01 #peopleexperience #humuanresources #wellbeing #inclusion
E1 7HT

Head of Content Development, London or Birmingham based

Ref. : 1000008982
London (Middlesex Street)
London
Head of Content Development (digital learning) QA Higher Education, London or Birmingham Based, Hybrid Working Are you a visionary leader with a passion for digital learning and academic excellence? QAHE is seeking a dynamic Head of Content Development to lead our Content Development Team in creating high-quality, innovative teaching and learning materials for blended learning programmes. As a key member of the Learning & Teaching Faculty, you’ll manage content creation workflows, collaborate with academic leaders, and ensure our materials meet the highest standards of quality, compliance, and creativity. A key part of the role will be leading & motivating our team to ensure all deadlines are achieved. Here’s some of what you will be doing: (please click through to read the full JD): Lead and manage the Content Development Team and associated third parties. Oversee the creation and publication of teaching materials to meet programme deadlines. Develop and optimise content development processes and project workflows. Collaborate with academic staff to design engaging, pedagogically sound content. Line manage team members and support their professional development. Report to the Deputy Dean and contribute to strategic planning. Bring your experience: Essential Experience: Proven leadership in content development and project management Expertise in designing multi-modal academic content. Strong cross-functional collaboration skills Experience in higher education (desirable) Knowledge & Skills: Pedagogical expertise and digital learning innovation Proficiency in content authoring tools (e.g., Articulate 360), Microsoft 365, and project management apps. Strong attention to detail, creativity, and problem-solving skills Excellent communication and emotional intelligence Qualifications: Undergraduate degree in a relevant field (essential) Teaching qualification or HEA Fellowship (essential) Postgraduate qualification in education or edtech (desirable) What we’ll do for you: Being a learning business, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job and help you to develop your skills further to reach your potential. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #blendedlearning #london #birmingham #highereducation #hybridworking #pedagogicalapproach #digital
E1 7HT

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week Competitive Base + Commission We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact. Key Responsibilities: Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets. Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs. Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing. Build deep, long-term executive relationships to expand strategic account value over time. Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals. Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads. Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities. Develop and maintain accurate forecasting and pipeline hygiene using Salesforce. Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical. Your Experience/ Skills Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation Demonstrated success managing large, multi-stakeholder Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles. Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation. Skilled in complex deal orchestration and commercial negotiation at the C-Suite level. Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements. Deep sector credibility and ability to speak fluently to industry-specific challenges. The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency. Highly structured approach to account planning, pipeline building and forecasting. An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
E1W 1UN

Human Resources (People) Operations Manager, London Hybrid Working

Ref. : 1000008898
London (Middlesex Street)
London
Human Resources Operations Manager, 12 months maternity cover QA Higher Education, Hybrid working. London QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. As People Operations Manager you will have the experience and knowledge to mentor & guide our People Operations team on day-to-day tasks, role modelling excellence and ensuring a first-class service to our colleagues & customers. You and the team will be the face of the People Team. You’ll be responsible for leading the team in supporting people through the moments that matter during the employee life cycle. As the People Operations Manager, you will lead on continual process improvement with a keen eye for compliance matters relating to data protection, right to work, immigration, sponsorship and DBS checks. You will support the team to ensure compliant regulatory processes, specifically ensuring all legislative and legal requirements are delivered and maintained across the business in a fast paced, dynamic, proactive working environment. Ensuring the team are upskilled and are given opportunities to learn and grow for their own personal development is key, along with the continual development of the business. Here’s a little of what you’ll be doing (please click through to read the full job description): Coach the People Operations team to ensure they are developing and performing in their role. Drive a high performance, customer focused approach to maximise and improve team performance. Ensure the compliance obligations are met throughout the PS administration process. Provide advice and guidance to the People team and the business as/when legislation changes, developing and delivering comprehensive training and briefings when required. Ensure the business remains compliant with its legal requirement for DBS checks, right to work and immigration and all related administration processes are defined and adhered to through regular reporting and monitoring. Collaborate with internal and external teams to ensure policy and guidance documentation is in line with legislative changes. Manage the visa application process for staff, including issuing certificates of Sponsorship (CoS), ensuring the manager and applicant are kept up to date with progress. Ensure consistent high levels of data accuracy within the HR Systems relating to all employee data Oversee and review regular reporting; o Right to Work, Immigration & UK legislation compliance. o All roles have the correct disclosure level and renewals are proactively managed and kept up to date. #london #humanresources #hroperationsmanager #peopleoperationsmanager #CIPD #peopleteam #hybrid #qahighereducation #IND01 IND01
E1 7HT

Publishing Specialist

Ref. : 1000008805
London (International House)
London
Job Title: Publishing Specialist London - Home based Competitive salary In your role you will improve the quality of QA's learning experience by proofing, editing and publishing our digital and printed content. Your role also involves uploading, reformatting, checking accuracy, and categorising content within our content management system and digital platforms. Your team is focused on ensuring accuracy and using plain English to explain complex technical topics in order to promote more effective and engaging learning content, as well as publishing content (both digital and printed) within project deadlines. Responsibilities: You will regularly engage with a number of key stakeholders including Content Authors, Curriculum Managers, Graphic Designers, Learning Architects, Learning Technologist and Instructional Designers. Publishing printed and digital content to project deadlines Completing proof reading and editing tasks on time Suggesting improvements to existing content in order to improve user experience Copy-editing text from multiple Content Authors & Instructional Designers to bring in line with the QA Style Guide & Tone of Voice guidelines, Passionate, Accessible and Storytelling - we tell real world stories to explain topics. Skills & Qualification: Excellent spoken/written English Language communication skills High quality of written English & really strong attention to detail Ability to focus on completing tasks in full & meet deadlines Experience in a content publishing or copy editing role Great understanding of core grammatical principles and English principles About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. QA is headquartered in London and New York. Learn more at QA.com Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. #LI-GR1 #LI-hybrid
E1W 1UN

Programme Leader, MA Luxury Brand Management, London

Ref. : 1000008961
London (Middlesex Street)
London
Programme Leader, MA Luxury Brand Management QA Higher Education at Northumbria University LONDON Fulltime & Permanent Opportunity Are you a Programme Leader or perhaps an experienced Senior HE Lecturer in Marketing, Digital Marketing, Brand Management or related discipline? Looking for a new challenge in a new academic era - where you can be proud of your contribution and feel rewarded watching our students succeed within your Programme? We have an exciting opportunity to be part of our growing Northumbria University, London campus, we are student centric and very passionate about our contribution to our students and industries future ………come join us! Your focus: As Programme Leader you’ll be responsible for the academic delivery and development of the MA Luxury Brand Management programme in conjunction with a University Partner. Our compliance and academic standards are set high to deliver an exceptional student experience. Your talent to develop and manage the academic team will ensure we meet and ideally exceed our academic, pastoral and quality assurance targets & standards. The great news is you will still have some opportunity to teach some modules both online and, in the classroom, using our innovative delivery methods and cutting-edge curriculum. Providing guidance and support to your team and our students …. your knowledge, powering each students’ potential. Bring your experience: Applicants should have teaching experience and must hold a PhD in Marketing, Digital Marketing, Brand Management or related subject area or are close to completing their PhD. Applicants with current publications are welcomed. A teaching qualification and membership of the HEA would be distinct advantageous. What we can give you: Opportunity to continue your personal development with our own in-house learning portfolio Chance to work with like-minded academic enthusiasts; able to share and learn up-to-date theory and best practice, future proofing your expertise. Senior leader mentoring, guidance and support. Experience and exposure of working with leading University Partners Access to innovative delivery methods, and exciting course material Time off to support the charities close to your heart. Equal Opportunities: At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate(s) will be required to undertake the basic DBS check #qahighereducation #lecturer #programmeleader #highereducation #seniorlecturer #brandmarketing #digitalmarketing #london
E1 7HT

Credit & Income Supervisor

Ref. : 1000008793
London (Rosebery Avenue)
London
Credit & Income Supervisor, London Campus QA Higher Education, fulltime, Mon-Fri 9am-5.30pm, 1 day working from home Are you experienced in Leading Successful Teams, with a background in Credit and Income? Are you looking to progress in a Fast Paced, Vibrant and Rewarding organisation? Then we have the role for you, read on to find out more. About our role: As Credit & Income Supervisor, you will be leading a small and busy team across multiple locations, managing the end-to-end revenue collection process for QA Higher Education, overseeing four distinct sales ledgers linked to key education partners. You will play a vital role in maximising cash flow by prioritising debt collection, issuing instalment plans, and ensuring timely Student Finance England approvals. Here’s a flavour of what’s involved: (click through to read the JD) Responsibility for revenue creation and collection across four individual sales ledgers/partners, ensuring timely and accurate reconciliation. Deliver key financial reporting and analytics to senior management, providing insights to support strategic decision-making. Manage high volumes of both face-to-face and remote (phone/email) communications with internal and external stakeholders. Supervise three direct reports across multiple locations, providing guidance, support, and performance oversight. Prioritise collection of outstanding revenue, issued instalment plans, and followed up on Student Finance England (SFE) approvals to reduce risk and maximise cash flow. Assist the Credit Manager with day-to-day operational activities, including process improvements and workflow management. Bring your experience: Proven high level communication skills. Experience of using CRM and accounting database desirable. Understanding of Microsoft office systems and basic level competencies Database management experience desirable. Self-motivated and driven. Versatile and flexible to adapt to new tasks. Calm and composed approach to maintain positive approach in high stress environments. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #income #credit #finance #audit #customerservcie #education #London #LifeAtQA
EC1R 4TF

Programme Leader (BSc Accounting and Management). London

Ref. : 1000008949
London (Rosebery Avenue)
London
Programme Leader (BSc Accounting and Management)- Ulster University I am really pleased to tell you about a QAHE internal opportunity for a Programme Leader (BSc Accounting and Finance) now open for application. QAHE is recruiting for the role of Programme Leader for the BSc Accounting and Management – Ulster University Partnership (to be based on London Campus). As Programme Leader, you will have overall responsibility for leading and managing academic delivery of the BSc Accounting and Management programme. You will ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team. Key responsibilities (please click through to read the job description in full) To support the effective delivery of the management of a postgraduate degree programmes at the research/dissertation phase To co-ordinate and plan delivery of the year of the programme being delivered To act as the first point of contact for academic queries regarding the dissertation/research phase of postgraduate programme To contribute to management of the academic and operational relationship with the university on a day-to-day basis To implement the University’s academic and quality assurance policies and procedures, to be accountable for academic standards To monitor and review student achievement/progression and implement additional support mechanisms as appropriate. To improve established and develop learning and teaching approaches to support student achievement and experience. To teach on modules as appropriate, as well as taking module leadership where required To support less experienced lecturers when needed as directed by Academic Managers Fair allocation and coordination of dissertation/project supervisors To liaise with a team of Lecturers regarding delivery, assessment, marking and management of undergraduate dissertations and research projects Develop policy and procedure to enhance the process and experience of staff and students. Support the mentoring and development of the faculty Must have's Relevant academic programme management experience – Essential. Doctorate Degree (or close to completion)- Desirable HEA Fellowship – desirable If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to PeopleLink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 25/07/ 2025 at 17.30pm
EC1R 4TF

Head of Academic Staff Development

Ref. : 1000008990
London (Middlesex Street)
London
Head of Academic Staff Development Birmingham OR London – Hybrid Working 2 days on campus weekly. Fulltime and Permanent Opportunity Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Head of Academic Staff Development, you will be the primary contact for stakeholders throughout the business as we focus on developing our academic staff. Updated organisational policies, our bid for OfS registration, and stringent industry regulations make this role pivotal to raising and maintaining the standard of delivery. You will be responsible for developing and maintaining departmental processes and expected to lead by example: demonstrating a commitment to yours and the team’s development, maintaining expertise in the evolving digital learning and teaching landscape, and employing exemplary organisational and project management skills. Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required. Manage the Academic Staff Development Team workflow day-to-day, using a proactive, agile approach and appropriate project management tools. Work as part of the Academic Staff Development Team to create training materials that meet the expected high standards. Continually monitor and review team output to optimise internal processes and ensure the efficient running of the department. Employ robust data gathering and reporting strategies to exemplify the work of the department and ensure transparency across the lifecycle of all projects. Liaise with academic leadership at all levels, and other relevant stakeholders, to develop innovative academic staff development initiatives, deliver high quality content and plan impactful delivery schedules. Collaborate and lead on the improvement and sustained high standard of ongoing academic staff development programmes, ensuring timely delivery and meaningful staff engagement. Line manage Academic Staff Development Team members. Experience required: Essential: Expertise in pedagogies and education philosophies Proficiency in developments / current trends in education technology and digital pedagogy scholarship Adept at using Microsoft 365 suite and project management apps. Desirable: Advanced knowledge of project management tools Proficiency in data analysis and reporting Practical knowledge of content authoring software (e.g. Articulate 360) Familiarity with OfS registration and its requirements If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5.30pm Friday 1st August 2025
E1 7HT

International Admissions Officer

Ref. : 1000008830
London (Middlesex Street)
London
Admissions Officer, QA Higher Education Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you!
E1 7HT

Lecturer / Personal Tutor Maths & Digital Skills, London

Ref. : 1000008775
London
London
Lecturer in Maths & Digital Skills (1:1 and small group tuition) Part-time, on campus role 3 days per week, 12 months fixed term contract initially QA Higher Education, London Monday & Tuesday 12:00 – 18:30 and Friday 10:45 – 17:30 Do you have teaching experience in Maths &Digital Skills at UG and PG level. Do you enjoy supporting students on a one-to-one basis, small tutorials and workshops, where you can assist our Higher Education students with their Maths and Digital Skills. Many of our students are from overseas and often our students haven’t studied for a few years, both are examples of where your knowledge & academic support will be needed. We have an exciting opportunity to be part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ future. Your focus: You will be working within the Academic Community of Excellence (ACE) team to support learners with their maths & digital skills development alongside their classes. You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as excel in their studies. Bring your knowledge, to power each student’s potential. Here’s a little of what you’ll be doing: Plan, prepare and deliver effective and engaging group, one-to-one and drop-in sessions (face-to-face and online) to support and develop students’ learning, academic and digital skills, and wellbeing. Keep accurate tutorial records to monitor learner progress and achievement Deliver engaging and creative learning to meet the needs of the learner Develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs) Be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals. Initiate and maintain regular contact with students to establish a supportive and professional relationship. Track, monitor and review students’ academic progress/achievement, development, and wellbeing. Signpost students towards appropriate sources of support where necessary Organise and promote Academic Community of Excellence (ACE) at QA events. Bring your experience: Post Graduate Qualification (Master’s/DELTA or equivalent) Experience of delivering one-to-one Maths and Digital Skills tutorials and academic workshops HE skills tutor experience (desirable)  Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching. Expertise in subject area of Maths and Digital Skills Ability to use a range of learning and teaching approaches. #london #personaltutor #maths #digitalskills #lecturer #highereducation #delta
TBC

Apprenticeship Central Services Officer

Ref. : 1000008997
London (International House)
London
Apprenticeship Central Services Officer 6 months contract Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow) As part of the central services function, this role is pivotable in providing central support to our apprentices throughout their journey with us. This team will work together to provide the best possible support through displaying best practice, efficiency, initiative, attention to detail and open communication. You will work closely with our onboarding teams to identify and appropriately recognise, any prior learning that new apprentices have, ensuring their journey with QA is adjusted based on their prior skills, knowledge and behaviours. Job Responsibilities • Provide a responsive contact desk for all apprentices as well as both external and internal stakeholders. • Respond to all phone and email-based enquiries in a timely manner, resolving or re-directing queries where necessary. • Record all incoming enquiries by documenting the enquiry and response, adhering to set SLA response times. • Schedule and book apprenticeship schedules (L3-5) using the internal booking system, liaising with scheduling and or delivery as appropriate. • Make schedule changes as required by learners, delivery colleagues or scheduling. Liaising with appropriate stakeholders depending on the reason for the re-schedule or cancellation. • Provide administrative Bud functions i.e. making changes to line manager details as requested. • Add or move customer accounts on relevant systems as required by sales, delivery or onboarding. Skills and Experience • Administrative experience ideally within the education sector will be an advantage • Multi-tasking and delivery to agreed timescale • Ability to interpret and implement regulations • Experience of working in a customer centric environment
SN5 7WZ

Registry Retention Team Manager, London

Ref. : 1000008655
London (Rosebery Avenue)
London
Registry Retention Team Manager London – Hybrid Working 1 to 2 days on campus weekly. Fulltime and Permanent Opportunity Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Registry Retention Team Manager, you will be responsible for the co-ordination of the Registry Retention function for all University Partners. Working closely with the Head of Registry Retention and Engagement to co-ordinate the operation, staff and processes, ensuring that the teams deliver an effective, timely, and customer focused service. Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required. Undertake key aspects of student retention activities, including managing the Registry Retention inbox, effective monitoring of ongoing Registry Retention support requests, cross-departmental collaboration to support student retention cases, and oversight of the Risk Register function. Student Case Management including communication with a variety of stakeholders. Retention representation at key internal meetings and case conferences Ensure that operations comply with university regulations, as well as wider Higher Education policies and procedures and provide advice to students and colleagues. Escalation point for complex student retention cases. Leading process improvements to enhance efficiencies within the team. Line management of a hybrid-team of Registry Retention Specialists Experience required: Experience in multi-department student support case management Experience in real-time conflict resolution and managing customer satisfaction. Extensive administrative experience within the education sector particularly focusing on Student Retention Experience of multi-tasking and delivery to agreed timescales. Understanding of Higher Education policies and regulations including OFS, Student Finance, and UKVI Extensive experience working across different University Partners and/or other external stakeholders. Experience of managing and prioritising complex workloads Experience of leading a team If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5.30pm Friday 18th July 2025
EC1R 4TF

Learning Designer

Ref. : 1000008905
London (International House)
London
Learning Designer London/Hybrid (2 days in the office) Permanent As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
HOMEBASED

Senior People Partner

Ref. : 1000008924
London (International House)
London
Senior People Partner London (3 days a week in office), occasional travel to Slough QA are seeking an accomplished and strategic HR professional with over 10 years of experience driving people initiatives in fast-paced, high-growth environments. You will have a proven track record of partnering with senior leadership to align people strategy with business goals, enhance employee experience, and lead change management across diverse functions. Adept at navigating complex organisational structures, implementing performance and engagement frameworks, and fostering inclusive workplace cultures. Role Responsibilities: • Collaborate closely with leaders to understand and analyse people challenges, and develop commercially focused People plans to maximise employee engagement and organisational sustainability • Manage complex employee relations issues, mediating and resolving conflict when necessary • Lead on the people aspects of business transformation and change initiatives, ensuring effective organisational design and modes of working Identify gaps in internal capabilities and performance and build strategic recruitment and development plans to achieve desired business results • Oversee effective implementation of all annual cycle events working with the People Operations, Talent and Experience team • Project manage key People initiatives alongside the People Experience Managers • Advise and coach leaders and managers on People policies & practices and interpersonal skills • Champion organisation values and culture ensuring they are clearly communicated and contribute to a positive work environment • Flexibility - some travel to other sites within the UK will be required Your Experience/Skills: • Many successes in delivering stated business objectives through effective business partnering • Managing multiple stakeholders, sometimes with conflicting agendas, and facilitating teams to deliver group objectives • Sound talent management and workforce planning experience • Exposure to TUPE and post-close integration activity would be advantageous • Experience across multiple organisations with some blue-chip exposure in recent past • Generalist knowledge base, with strengths in change and/or talent management • In depth working knowledge of current employment law
SL1 1SG

Learning Designer

Ref. : 1000008904
London (International House)
London
Learning Designer London/Hybrid (2 days in the office) 12 months FTC As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
HOMEBASED

Solutions Engineer

Ref. : 1000008926
London (International House)
London
Role: Solutions Engineer Location: London (Hybrid - Client and office locations) Competitive Salary + Commission We’re seeking a Solutions Engineer to support our teams in scoping, positioning and winning high-value strategic deals with a specific Vertical. This role sits at the intersection of sales, product and delivery, working with clients to demonstrate products and solutions as well as work through how these can be developed to meet their individual needs. The role will be focused on translating customer problems into compelling solutions and orchestrating internal teams to build winning proposals. Key Responsibilities: Solution Demonstration, Scoping and Design The ability to run demonstrations of existing products, in turn selling the platform as a key part of the overall offering. Translate customer needs into tailored enterprise learning and transformational solutions. Develop high-quality solution narratives, statement of works (SOWs), pricing models and technical documentation. Client Engagement Join sales meetings to provide subject matter expertise and technical credibility when it comes to solutions. Build trust with senior client stakeholders, including but not limited to, Chief Transformation Officers, Chief Information Officers and Chief Data Officers Proposal and Bid Support Lead, or support the Bid Team with, responses to Requests for Information (RFIs) / Requests for Proposals (RFPs), bringing together cross-functional input, where appropriate. Collaborate with product specialists, delivery and commercial teams, to align on solution feasibility, cost and margin. Internal Enablement and Strategy Work closely with Marketing and Product to stay up-to-date on new offerings and capability areas. Identify and share insights from the market to inform solution development and product roadmap. Your Experience/Skills Experience in pre-sales, sales engineering, solution consulting and / or a technical account management. Strong understanding of enterprise sales processes and what it takes to win complex deals. The ability to lead solution design and collaborate across commercial, technical and delivery teams. Comfortable engaging with C-level stakeholders and translating technical detail into business value. Background in SaaS, digital learning, Enterprise IT, consulting and /or digital transformation is a plus.
E1W 1UN

PMQ Project Management Trainer

Ref. : 1000008481
London (International House)
London
Project Management Trainer Location: London OR South east of England Hybrid/remote (60-70% remote) Employment Type: Full-time / Permanent Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training? If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, re-skilling and other talent needs required by established public sector organisations, enterprises, and higher education universities! What’s my purpose? When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching! What responsibilities would I have? You’ll be delivering core PPM courses to practitioner level that is APM PMQ You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement You will be providing learners with post-course support through various avenues of contact where necessary Like with most roles, you’ll need to undertake some administrative tasks too! What do I need to apply and succeed? You’ll be teaching project management courses, so we’d ask you have a APM PMQ qualification OR People Cert's Managing Successful Programmes You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career! Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
TBC

Data Apprenticeship Tutor

Ref. : 1000008554
London
London
Data Apprenticeship Tutor Home based/travel to site if required Job Summery Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs. Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available Your Experience/Skills: Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL Proficient in the use of programming languages: Python. SQL Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics Desirable knowledge of apprenticeships and work-based learning Desirable knowledge of the Ofsted Common Inspection Framework Desirable industry experience with teaching/ coaching experience Passion for lifelong learning and development as a profession
TBC

Follow us

Log in Employee Area

I already have an employee area

Menu Careers website QA

Jobs QA

Criteria selected:

Country :

Refine search

Industries/professions

Location

Organisation