QA - Search results(8 vacancies/1)-Profession : Creative Design, Operations - HE / Profile : Operations-->Operational Services

Student Support Administrator

Ref. : 1000009260
London (Middlesex Street)
London
Student Support Administrator – London, Middlesex Street Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Student Support Administrator, you will be part of the London Student Support Team, reporting to the Student Support Coordinator. You will play a key role in enhancing the student experience by delivering a comprehensive portfolio of student activities and providing seamless access to information, advice, and guidance through a single point of contact service model supported by CRM and E:Vision systems. You will be responsible for offering high-quality support and information services to all London-based students, while also contributing to specific areas of the Student Engagement portfolio. If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5pm Friday 26th September 2025
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Student Engagement & Representation Co-ordinator

Ref. : 1000009117
Birmingham (Louisa Ryland House)
Birmingham
Student Engagement & Representation Co-ordinator Birmingham Campus | Full-Time | Hybrid Are you passionate about empowering students and enhancing their university experience? QA Higher Education is seeking a proactive and organised Student Engagement & Representation Co-ordinator to join our Quality Assurance team. This is a pivotal role that bridges the gap between students and staff, ensuring student representation is inclusive, effective, and impactful. What You’ll Be Doing Lead the Student Representative nomination and training process. Organise and facilitate meetings between students and staff, ensuring agendas are set and actions are tracked. Support Student Representatives in confidently voicing student feedback. Drive engagement with key surveys like the National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES). Ensure feedback loops are closed and student voices lead to real change. Collaborate with internal and external stakeholders to enhance the student experience. What We’re Looking For Experience in a fast-paced environment and delivering projects. Proven ability to communicate effectively in both written and spoken formats. Organisational skills and a proactive, solution-driven mindset. Experience in Higher Education administration desirable. Committed to making a difference, with a keen eye for innovation and improvement. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will re required to undertake a basic DBS check. Apply now and help us amplify the student voice at QAHE. #Birmingham #QAHigherEducation #Hiring #JobOpening #Recruitment #Student #Education
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Student Support & Retention Coordinator

Ref. : 1000009227
London (Rosebery Avenue)
London
Student Support & Retention Coordinator London or Birmingham | QA Higher Education | Hybrid About the Role As a Student Support & Retention Coordinator, you’ll play a key role in supporting QAHE’s Student Retention Strategy across our University Partnerships. Working closely with the Registry Retention Manager and a wide range of stakeholders, you’ll help identify and support students at risk of disengagement, ensuring they receive timely interventions and support. This is a fantastic opportunity to be part of a new and exciting function within QA Higher Education, where your work will directly impact student outcomes. Key Responsibilities ·Coordinating administrative activities aligned with QAHE’s retention strategy. ·Managing the Registry Retention mailbox and handling student queries. ·Tracking and managing referrals to student support services. ·Supporting the development and implementation of new processes and systems. ·Monitoring ‘at risk’ students and ensuring appropriate interventions. ·Analysing student data to identify trends and support decision-making. ·Providing admin support for retention-related pilots and initiatives. ·Partnering with various student support teams to create the best experience. About You ·Excellent communication and interpersonal skills ·Strong organisational and problem-solving abilities ·High attention to detail and data accuracy ·Adaptable and proactive in a fast-paced environment ·Experience in student administration would be beneficial ·Experience working with external partners and managing complex workloads ·Data analysis and reporting experience ·Intermediate Excel and Microsoft Office skills Why QAHE? At QAHE, we’re shaping the next generation of technologists, leaders, and innovators. We believe in powering potential—for our learners and our people. #StudentRetention #HigherEducationJobs #EducationCareers #StudentSuccess #AcademicSupport #EducationAdmin #London #Birmingham #NowHiring
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Compliance Administrator

Ref. : 1000009205
London (Rosebery Avenue)
London
Compliance Administrator – QA Higher Education London (Hybrid – 2–3 Days On-Site) Do you have strong administrative experience and a passion for compliance and supporting international students? If so, this could be the perfect opportunity for you. About the Role As a Compliance Administrator at QA Higher Education, you’ll play a vital role in ensuring we meet all UKVI Student Visa regulations. You’ll be part of a collaborative and supportive team, working closely with students and staff to monitor attendance, provide visa guidance, and maintain high standards in compliance processes. Strong IT skills, particularly in Word and Excel, are essential. Key Responsibilities ·Advise students and staff on UKVI Student Visa rules and requirements ·Monitor student attendance and engagement, following up as needed ·Support enrolment processes for international students ·Maintain accurate records in line with UKVI and institutional policies ·Collaborate with academic staff to reduce drop-out rates and promote retention ·Collect, organise, and report on student compliance documentation ·Assist with UKVI audits and ensure documentation is up to date ·Deliver awareness sessions to help students understand visa rules ·Work cross-functionally with academic, admissions, finance, and compliance teams What You’ll Bring ·Experience in UK higher education (desirable) ·Confident use of Excel, Word, and data monitoring tools (essential) ·Highly organised and able to manage multiple priorities · Excellent communication and problem-solving abilities ·Knowledge of the Student Visa route and immigration rules (desirable) ·A relevant undergraduate degree or equivalent professional qualification About QAHE At QAHE, we believe everyone should have access to outstanding higher education. Whether it’s students preparing for undergraduate study or professionals looking to upskill, we work with partner universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber, Digital Marketing, and more. Equal Opportunities We’re committed to creating an inclusive environment where everyone can thrive. As an equal opportunity employer, we celebrate diversity and ensure that QA is a place where everyone belongs. The successful candidate will be required to undergo a Basic DBS check. #QAHigherEducation #Compliance #AdminJobsLondon #Student Support #ComplianceCareers #HigherEducationJobs
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Student Relations Coordinator

Ref. : 1000009241
London (Rosebery Avenue)
London
Student Relations Coordinator – London (Rosebery Avenue Campus) Full-time | Hybrid | QA Higher Education What You’ll Be Doing As a Student Relations Coordinator, you’ll be at the heart of student life—bringing energy, creativity, and care to every interaction. You’ll: - Champion student engagement through exciting events and social activities. - Support student-led initiatives and empower ambassadors and clubs. - Organise welcome weeks, Freshers’ events, and external trips. - Build partnerships with local businesses and universities to enhance student life. - Promote British Values and wellbeing across all activities. You’ll also support campuses in Birmingham and Manchester, helping to create a consistent and inclusive student experience across the UK. What You’ll Bring We’re looking for someone who is: - A confident communicator, both in writing and in person. - Organised and methodical, with a flair for planning events. - Experienced in working with diverse student populations. - Tech-savvy, with practical knowledge of social media and office tools. - Enthusiastic, persuasive, and ready to make a difference. Why QAHE? At QAHE, we don’t just deliver education—we power potential. We’re bold, collaborative, and progressive, and we’re proud to support over 250,000 learners each year. Diversity & Inclusion QAHE is committed to diversity and inclusion, and we’ll make reasonable adjustments to support your needs. Ready to inspire the next generation of students? Apply now and help us shape the future of student life at QAHE. #Students #QAHE #Hiring #London #JobOpportunity #QAHigherEducation
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Technical Support Administrator

Ref. : 1000009254
London (International House)
London
Technical Support Administrator London (1-2 days onsite) What is my purpose in this role? Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform. What are my responsibilities? *Administration of sessions – setup, modifying and cancelling *Host and Support sessions *Ownership of technical issues, escalating when required *Provide Reports and recordings to internal and external customers *Monitor and resolve email enquiries *Communicating with different teams *Session updates *Upskill trainers on virtual delivery What skills and experience are needed to succeed? *Customer services experience within an office environment *Experience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft teams *Experience using IT packages such as MS Office, Excel *Able to work within a fast pace environment
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Senior Creative Production Manager

Ref. : 1000009185
London (International House)
London
Senior Creative Production Manager London/Hybrid Role Responsibilities: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team Your Experience/Skills: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team
HOMEBASED

International Admissions Officer

Ref. : 1000008830
London (Middlesex Street)
London
Admissions Officer, QA Higher Education Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you!
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