QA - Search results(6 vacancies/1)-Profession : IT, People

Technical Project Manager (Digital & AI)

Ref. : 1000009243
Home Based
Other
🚀 We're Hiring: Technical Project Manager (Digital & AI) Location: Flexible, homebased with some travel Reporting to: Chief Technology Officer Type: Full-time & Permanent Opportunity Shape the Future of Digital Education Are you a tech-savvy project leader with a passion for innovation and impact? QA Higher Education is looking for a Technical Project Manager to spearhead the development of cutting-edge digital platforms that transform the student experience. From AI-powered portals to dynamic websites, you’ll lead projects that make a real difference. What You’ll Be Doing As our Technical Project Manager, you’ll drive the design, development, and delivery of public and student-facing digital platforms. You’ll work closely with cross-functional teams and our trusted tech delivery partner to bring personalized, secure, and scalable solutions to life. Key Responsibilities: Lead end-to-end product development & project management for web and portal initiatives. Collaborate with UX/UI designers, developers, data engineers, and content creators. Define project scope, goals, and success metrics aligned with strategic objectives. Oversee integration of AI features like chatbots, dashboards, and recommendation engines. Ensure platforms are accessible, secure, and GDPR-compliant. Champion agile methodologies and continuous improvement. Understand Key performance indicators for engagement, conversion, acquisition and technical performance Drive insight based decision making What You’ll Bring We’re looking for someone who’s not just experienced, but visionary. Experience: Proven track record in technical project management (education, SaaS, or digital services preferred). Skilled in agile/scrum methodologies and tools like Jira or Trello. Strong communicator and stakeholder manager. Knowledge: Deep understanding of Microsoft web technologies Deep understanding of CMS, APIs, cloud platforms Familiarity with AI/ML concepts and tools like MS Co-pilot Studio (desirable). Knowledge of data privacy and accessibility standards. Qualifications: Bachelor’s or Master’s in Computer Science, Information Systems, or related field. PMP, PRINCE2, or Agile certification. Why QAHE? QA Higher Education partners with leading UK universities to deliver high-quality programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of learning through technology. Ready to lead the digital transformation in education? Apply now and be part of a team that’s redefining student engagement through innovation. The successful candidate will be required to undertake the basic DBS Check #hiring #technicalprojectmanager #computerscience #digital #AI #microsoftwebtechnologies #media #api #intergration #seo #webtechnologies #adt
HOMEBASED

People Operations Coordinator

Ref. : 1000009219
Slough
Berkshire
People Operations Coordinator Slough or London/Slough Hybrid Competitive Salary We are seeking a highly organised, detail-oriented People Operations Coordinator to support and enhance our People Operations (HR) function. In this role, you will assist with administrative processes across the employee lifecycle, from onboarding to offboarding, and help ensure our employee experience is seamless, efficient, and positive. You will often be the first point of contact for the People Team and provide high quality, customer focused, HR support service whilst continuously being dynamic in influencing positive improvements across the team. HR Operations & Administration - Process employment-related documentation including contracts, job change letters, background checks, referencing, and probation management, ensuring alignment with SLAs. - Maintain and update employee records and HRIS (Zellis) systems accurately and promptly. Regularly monitor the probation tracker and follow up with managers on reviews, completions, or extensions. Systems & Data Management - Use Sostenuto (SOS) to log and manage HR queries, ensuring complete audit trails. - Administer QA365 training system tasks, including onboarding and offboarding. - Ensure consistent and accurate electronic filing and record-keeping across the team. Employee Support & Communication - Act as the first point of contact for internal and external HR queries via phone and email. - Respond to or reassign queries in line with SLAs. - Maintain effective communication with stakeholders across the business. - Uphold confidentiality and data protection standards at all times. Benefits Administration - Support the administration of employee benefits including PMI, health plans, life insurance, GIP, cycle to work, tech benefits, charity leave, and season ticket loans. Continuous Improvement & Development - Identify and raise process issues, contributing to ongoing improvements. - Take ownership of personal development and build HR knowledge to support the team.
SL1 1SG

IT Systems & Infrastructure Engineer

Ref. : 1000009218
Leeds (BLW)
Yorkshire
IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
LS12 6BD

Reward & Benefits Partner, London

Ref. : 1000009055
London (Middlesex Street)
London
🌟 Reward & Benefits Partner – Shape the Future of People Strategy at QA Higher Education 📍 Location: London (Hybrid Working) 🆕 Brand New Role | Strategic Impact | People-First Culture Are you ready to lead the evolution of reward and benefits in a dynamic, fast-growing higher education environment? At QA Higher Education, we’re driven by one mission: to transform lives through learning. Join us as our Reward & Benefits Partner and help us build a future where our people feel valued, supported, and inspired. 💼 What You’ll Be Doing As a key member of our People Team, you’ll: Design and implement salary bandings aligned with our career framework Lead compensation processes and salary benchmarking Oversee bonus and commission schemes Drive gender and ethnicity pay gap reporting Develop and roll out a total reward strategy Enhance benefits to boost attraction, retention, and employee wellbeing Provide expert guidance across QAHE 🤝 Who You’ll Work With You’ll collaborate with: Our passionate People Team Group Head of Reward Payroll Manager Directors, Managers, and employees across QAHE 🎯 What You’ll Bring Proven experience in reward and benefits strategy Strong stakeholder and project management skills Expertise in job evaluation, benchmarking, and pensions CIPD qualification (or equivalent) Advanced Excel and data analysis skills A passion for people and continuous improvement 🌍 Why QA Higher Education? We believe education should be accessible to everyone—from career changers to working professionals. We partner with leading universities to deliver industry-relevant courses in city-centre locations, helping students unlock their potential. At QAHE, diversity and inclusion are at the heart of everything we do. We celebrate individuality and strive to create a workplace where everyone belongs. ✅ What You’ll Get Competitive salary and bonus Hybrid working flexibility Career development opportunities Inclusive, values-driven culture The chance to make a real impact 📌 Please note: The successful candidate will undertake a Basic DBS check. 🔗 Click to view the full job description and apply today! #IND01 #RewardJobs #BenefitsConsultant #PeopleTeam #HRJobs #CompensationAndBenefits #HigherEducationCareers #CIPD #HRStrategy #PayEquity #DiversityAndInclusion #LondonJobs #QAHigherEducation #hiring
E1 7HT

Software Engineering Team Leader

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

Senior People Partner

Ref. : 1000008924
London (International House)
London
Senior People Partner London (3 days a week in office), occasional travel to Slough QA are seeking an accomplished and strategic HR professional with over 10 years of experience driving people initiatives in fast-paced, high-growth environments. You will have a proven track record of partnering with senior leadership to align people strategy with business goals, enhance employee experience, and lead change management across diverse functions. Adept at navigating complex organisational structures, implementing performance and engagement frameworks, and fostering inclusive workplace cultures. Role Responsibilities: • Collaborate closely with leaders to understand and analyse people challenges, and develop commercially focused People plans to maximise employee engagement and organisational sustainability • Manage complex employee relations issues, mediating and resolving conflict when necessary • Lead on the people aspects of business transformation and change initiatives, ensuring effective organisational design and modes of working Identify gaps in internal capabilities and performance and build strategic recruitment and development plans to achieve desired business results • Oversee effective implementation of all annual cycle events working with the People Operations, Talent and Experience team • Project manage key People initiatives alongside the People Experience Managers • Advise and coach leaders and managers on People policies & practices and interpersonal skills • Champion organisation values and culture ensuring they are clearly communicated and contribute to a positive work environment • Flexibility - some travel to other sites within the UK will be required Your Experience/Skills: • Many successes in delivering stated business objectives through effective business partnering • Managing multiple stakeholders, sometimes with conflicting agendas, and facilitating teams to deliver group objectives • Sound talent management and workforce planning experience • Exposure to TUPE and post-close integration activity would be advantageous • Experience across multiple organisations with some blue-chip exposure in recent past • Generalist knowledge base, with strengths in change and/or talent management • In depth working knowledge of current employment law
SL1 1SG

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