- Ref. : 1000008891
- London (International House)
- London
- Role: Strategic Account Executive (Enterprise Sales)
Location: London 2-3 days per week
We are seeking an accomplished and results-driven Strategic Account Executive to join our Enterprise Market division. This position offers a significant opportunity to combine strategic vision with sales expertise, making a significant impact on our growth and success in the enterprise market.
Key Responsibilities:
Conduct your individual prospecting and develop/close new sales opportunities for QA solutions
Identify key enterprise accounts within your sector of expertise (Financial Services & Insurance, SI’s/PS & Tech, FMCG & Pharma, or Media/Telco & Retail) and create tailored account plans to drive growth
Create and deliver accurate forecasts
Sell our content, product and solutions to prospects through product demonstrations, video calls, and face-to-face presentations and workshops at C-Suite, VP and Director level
Coordinate and work with extended team members in Product, Content and Marketing
Provide tailored industry insight and best practices to help prospective clients maximize their return on investment and achieve measurable outcomes
Collaborate with Customer Success managers to deliver exceptional results that will ultimately lead to more business
Work closely with Customer Success to ensure world class onboarding and customer satisfaction
Strategically align with Customer Success and Solutions Engineering to grow/expand existing accounts
About you:
On-quota, B2B enterprise sales experience with a strong track record within your sector of expertise — whether Financial Services & Insurance, SI’s/PS & Tech, FMCG & Pharma, or Media/Telco & Retail
Proven track record of strategic outreach and sourcing new business accounting for 80+% of your quota attainment
Previous experience selling business solutions to the e-learning industry is preferred but not mandatory
Ability to uncover and resolve deep business issues by framing conversations around client goals and industry-specific challenges
An extensive network of decision makers, stakeholders, and C-suite relationships within your sector, demonstrating credibility and influence
History of consistent quota over-achievement in highly competitive markets
Ability to work in a rapidly expanding and changing environment
Excellent presentation skills and the ability to effectively articulate our solution’s value proposition as part of an overall business solution.
Good skills with Salesforce and similar tools is preferred
Hands-on attitude, ambitious and passionate
Great knowledge of the digital space and ability to work with a variety of SaaS tools
Solid knowledge and familiarity with cloud, software and data (you are familiar with AWS, Azure, GCP, DevOps, Software Development etc) is a strong plus for this role and definitely a big bonus
- E1W 1UN
- Ref. : 1000008856
- Cheltenham (Meridian House)
- Gloucestershire
- Senior Service Delivery Specialist
Cheltenham
Joining part of the programmes team to manage a Bursary scheme, supporting new and existing university students. Since the programme launch, there have been 1,281 bursaries awarded with another 110 due to join in 2024. This is a chance to join a welcoming and mature area of the business with exciting expansion opportunities on the horizon.
Role Description
As the ‘Student Engagement Lead’ the roles and responsibilities are:
Responsible for the accurate and timely payments to students throughout the year
Slack Master – responsible for Slack student interaction – this includes inviting students onto the Slack instance and removing students, as well as managing content and answering questions from students
Managing the Student Support Mailbox – primary contact for all student’s queries
Summer Placements – Student Lead – responsible for ensuring all students attend the mandatory summer placements – chasing and encouraging students
End of Year Review Form – ensuring accurate recording of student’s personal details and submitting for payment of their annual bursary – querying data with students
Management of MS Forms – accurate recording and querying with students
Supporting client organisation, including Pay and accurate entry of student data on client documents and Data systems
Recovering bursary payment – including writing to students, recording those on repayment plans and chasing students for repayments
Reconciliation of payments from client systems.
Requirement to be on client site 1-2 days per week.
- HOMEBASED
- Ref. : 1000008905
- Home Based
- Other
- Learning Designer
London/Hybrid
As a Learning Designer you will:
Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs.
Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships.
Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards.
Key Responsibilities
You will ensure that the design and development of modules and other assets are completed to:
specification
time
budget
quality standards.
Your success in the role will ultimately be measured by delivering better outcomes for learners and the client.
Skills & Abilities
Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles
Excellent stakeholder management skills.
Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning
Familiarity with different media, their role and potential use cases in learning design
Strong learner focus, and design thinking ethos
Strong writing skills, including video scripting
Proactive and collaborative communication approach
A good understanding of the eLearning industry: existing and emerging platforms
Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations.
Your Knowledge
Excellent knowledge and understanding of pedagogy and learning design theory is essential.
A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
- HOMEBASED
- Ref. : 1000008781
- London or Birmingham
- England
- Chief of Staff
QA Higher Education, London OR Birmingham based.
Hybrid working with Travel.
Closing date for application Friday 13th June
Are you a dynamic, determined, ambitious and ready to take on a stretching opportunity within a vibrant team? If you are an outstanding problem solver, passionate about improving education and looking for a varied challenge in a fast-paced, entrepreneurial environment, we would love to hear from you.
Our Chief of Staff is a new role to support our QAHE Chief Operating Officer in the development, implementation and operation of the operational strategy and operating model. You can expect a varied role, working across projects, process and systems, where you will need to demonstrate insight and initiative as well as represent the COO.
You will plan, coordinate and implement key strategic initiatives across QAHE ensuring full engagement and clarity on initiatives and activities across the business.
Strategic Initiatives will be project based in nature focusing on projects of high importance to the COO and Executive team and strategic importance to the business and its stakeholders.
Here's some of what’s involved: (click to review full details of the Job Description)
The role is expected to manage multiple competing priorities: Designing and managing the business and governance cycle for QAHE including Exec, SMT and wider leadership meetings, All Hands, key workstreams and their regular meeting cycles
Supporting governance and performance management of the organisation, including attending, setting agendas for and minuting key meetings
Program Managing pieces of work directly, to supporting and communicating business-wide change and Strategic Initiatives.
Thought leadership and external scanning for market and competitive insight as well as Higher Education policy to inform operational strategy.
Supporting the COO directly to prioritise and manage workload, representing the COO in different meetings and with different audiences when appropriate.
Develop the COO’s presentations and speeches for internal, external and partner meetings.
Support the COO and Exec team in all aspects of external relations, including planning for and execution of key business events.
Support workstreams directly as required, for example the Target Operating Model and Digital Transformation activity as these pieces of work reach critical points in their delivery.
An ear to the ground for the COO and Exec team on company morale and culture, key people issues or communications challenges, for instance.
#chiefofstaff
#generalmanager
#MBA
#MBAgraduate
#london
#birmingham
#qahighereducation
- Ref. : 1000008603
- Manchester
- Lancashire
-
Lecturer in Digital Landscape/ Transformation/E Business - Level 7
QA Higher Education – We have sessional / full-time positions.
Mode of delivery: Face-to-Face (F2F)
Location: On sight teaching at Manchester City Centre Campus
Immediate Opportunity
Are you an experienced Higher Education Lecturer in Digital Landscape/ Transformation looking for a flexible contract / full time position within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity for you to be part of our growing and expanding campus. We are student centric and passionate about our contribution to our students’ future ………come join us!
Your focus:
As a Lecturer your responsibilities will be, i
Ensuring / supporting / managing students’ progression and academic achievement at Level 7.
Planning, preparing, teaching modules both online and in a classroom, setting using our innovative delivery methods and cutting-edge curriculum.
Providing guidance and support to our students and powering each student’s potential.
Essential Criteria:
Applicants are required to have:
Teaching experience in HE in a full-time position.
Experience of teaching Research Methods at Level 7 is an added advantage.
Additional Requirements:
You must hold a PhD or close to completing a PhD (12 months to completion)
You must be in possession of a Masters’ degree in Digital Landscape/ Transformation or related subject areas.
You may have a teaching qualification and / or HEA accreditation / membership, which would be a distinct advantage.
Please Note: Candidates who do not meet the essential criteria will not be considered and need not apply.
What we can give you:
Access to innovative delivery methods, and exciting course material
A chance to work with like-minded educational enthusiasts.
A chance to share and learn delivery best practice and industry leading knowledge.
Specialist coaching and support from your education leaders
A little more about QA:
We are career changers, and we believe everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will be required to undertake the basic DBS check.
#phd
#research
#highereducation
#manchester
#digitallandscape
#transformation
#ebusiness
#level7
#qahighereducation
- TBC
- Ref. : 1000008857
- UK
- Other
- Role: Customer Success Manager
Location: London
Your role will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be a point of contact for clients, working with many C-Suite and VP level partners, so you will need to demonstrate ability to lead, consult and advise clients on best practice and share industry knowledge.
Key Responsibilities:
You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth.
You will orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment.
You will also work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships.
You will be responsible for setting up curriculums and programs with these clients, so need to have a curiosity and interest in our content, product offerings and how these solve for client needs.
About you:
We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry
Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form.
A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include the senior leadership team, Sales/New Business, Product, and Marketing
Knowledge of consultative sales techniques, competitor landscape, managed services
- TBC
- Ref. : 1000008780
- Birmingham (Louisa Ryland House)
- Birmingham
- Project Manager within HIGHER EDUCATION
QA Higher Education, London or Birmingham based, initial 6 months fixed term contract.
Hybrid working with some travel mainly to Birmingham and London.
We have recently commenced a major piece of work for our business to apply to be OfS (Office for Students Regulator) registered, and we require the business to be OfS ready within the timescale set.
We are seeking an experienced Project/Change Manager (non-technical) to support the project sponsor and lead the successful delivery of our complex project. You will play a pivotal role in ensuring programme excellence, strategic oversight, and stakeholder alignment across multiple teams.
About our role: As Project Manager you will support the programme, which will include a large degree of project management, supporting the 3 workstream leads with developing requirements and the consequent work packages, project planning, risk management etc, and ensuring the overall plan and project artefacts are pulled together to deadline.
Alongside your experience of managing projects with successful & on budget outcomes, you will ideally hold a relevant Project Management qualification.
Here’s some of what’s involved: (click through to view the full JD)
Planning Working with the sponsor, workstream leaders and others to translate the requirements and activities into work packages and an overall project plan; Develop project scope, timelines, and budgets.
Organisation Coordinate tasks, resources, and teams to ensure project execution.
Communication Communicate project progress to stakeholders, including clients, team members, and management.
Resource Management Allocate and manage project resources, including personnel and budgets.
Problem Solving Identify and resolve issues that arise during the project lifecycle.
Stakeholder Management Manage stakeholder expectations and ensure their satisfaction.
Drive All aspects of the project to ensure that it delivers best results for the business and is aligned to business needs in line with the agreed roadmap.
A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#qahighereducation
#highereducation
#projectmanagement
#studentsupport
#Birmingham
#officeforstudents
#OfS
#projectmanager
- B3 3PL
- Ref. : 1000008631
- London
- London
- Administrator within our Income Team
London, QA Higher Education
Fulltime & Permanent Opportunity working on campus.
About our role: Do you have excellent customer service & admin skills? Are you a recent Graduate or Administrator looking for a new and challenging opportunity within a busy & growing Finance Income team.
Your focus: (FULL TRAINING PROVIDED) As administrator within our income team, you will be dealing with external and internal communications via phone and email.
You’ll have lots of interaction with our students, assisting with high volumes of face-to-face queries and questions, supporting with applications, advising and assisting our customers with the Student Finance England Scheme and general administration.
You’ll also assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments.
In interest in finance would be very desirable, as you will be dealing with student fee payments etc.
Bring your experience:
Proven high level communication skills.
High Level Customer Service
Understanding of Microsoft office systems and basic level competency
Database management experience desirable
Self-motivated and driven.
Versatile and flexible to adapt to new tasks.
Calm and composed approach to maintain positive approach in high stress environments.
Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.
A little more about QA Higher Education:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will be required to undertake a basic DBS check
We look forward to hearing from you!
#customerservice
#administrator
#LifeAtQA
#highereducation
#London
#graduate
- B3 3PL
- Ref. : 1000008783
- Home Based
- Other
- Service Delivery Manager – Apprenticeships (Service Delivery)
Location: Home Based - with travel required as per customer/internal requirements
FIXED TERM CONTRACT - 12 Months
About the role:
As a Service Delivery Manager, you will serve as the trusted advisor and primary point of contact for QA’s largest customers, ensuring the successful delivery of learning and apprenticeship programmes. Your role will involve representing the customer’s voice internally, collaborating across multiple service lines, and driving service excellence aligned with customer talent strategies. You will drive Service performance across customer contracts, lead the provision of MI and provide ownership across complex escalations. You will also lead on customer and internal enhancements whilst maintaining strong relationships across QA to support overall objectives.
Key Responsibilities:
Build and maintain strong relationships with senior customer stakeholders, act as a trusted advisor, and ensure alignment between learning programmes and customer talent strategies.
Manage KPIs and contractual commitments across your customer portfolio and proactively mitigate risks to ensure successful Apprenticeship outcomes.
Serve as the primary operational point of contact for your customer portfolio within QA, fostering collaboration across service lines and internal teams to meet customer expectations and deliver integrated solutions.
Drive process enhancements, monitor programme outcomes, and report on progress, using insights to identify improvements and demonstrate value delivered.
Support the wider function, contribute to a high-performance culture, and ensure work is well-organised, aligned with QA goals, and escalated appropriately when needed.
Your Benefits:
27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications.
We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require.
If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps.
QA is headquartered in London & New York.
Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
- HOMEBASED
- Ref. : 1000008903
- Birmingham (Louisa Ryland House)
- Birmingham
- Payables Team Leader – Maternity Contract
QA Higher Education, Full-time
Birmingham Based (Hybrid – 2–3 Days On-Site)
Are you an experienced Accounts Payable professional with strong leadership skills and a passion for driving process improvements?
If so, we’d love to hear from you! Join our Finance function at QA Higher Education as a Payables Team Leader and help us deliver exceptional service in a fast-paced, dynamic environment.
About our role: As Payables Team Leader, you’ll be responsible for leading and managing our Agent Commission Payables team (currently 6 people), ensuring the accurate and timely processing of payments to over 800 Home and International agents. Reporting to the Payables Manager, you'll also play a key role in financial reporting, process optimisation, and supplier management within our shared services environment.
Here’s some of what’s involved: (click through to see the full JD)
Lead the day-to-day operations of the agents’ accounts payable team with direct line management of five staff.
Ensure payments are made accurately and on time within agreed terms and maintain a smooth operation of weekly payment runs.
Oversee the production of weekly and monthly payment reports and provide financial analysis on payments and expenditure.
Drive process improvements and recommend best practices across systems, reconciliations, and procedures.
Set procurement policies and lead on supplier onboarding in collaboration with key stakeholders.
Maintain high standards of customer service and manage internal/external stakeholder relationships.
Ensure strong financial controls are in place and functioning effectively.
Bring your experience:
Proven experience managing an Accounts Payable team in a dynamic, fast-paced environment.
Strong understanding of control account reconciliations and supplier payment processes.
Familiarity with both transactional and management accounting functions.
Comfortable working across multiple systems with intermediate to advanced Excel skills.
Previous exposure to high-growth or PE-backed organisations (desirable).
Excellent organisational and time-management skills.
Meticulous attention to detail and commitment to accuracy.
Strong analytical and problem-solving capabilities.
Confidence in stakeholder engagement and team leadership.
Ability to review, challenge, and improve processes effectively.
A professional procurement qualification or equivalent relevant experience.
We look forward to hearing from you!
The successful candidate will undertake a Basic DBS check.
#highereducation
#payables
#finance
#birmingham
#teamleader
#contract
#accountspayables
#qahighereducation
- B3 3PL
- Ref. : 1000008854
- Manchester (St James Buildings)
- Lancashire
- Sales – Client Relationship Director
Full-Time/Permanent
Salary - Competitive Salary + Commission
Location - Cheltenham or Manchester
About QA
Our mission within the Public Sector sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes.
To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Public Sector, Local Government & Defence.
Key Responsibilities
Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield.
Prospect for new revenue streams whilst maintaining and growing existing lines of revenue .
Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients.
Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities
Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end.
Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics
What You'll' Bring
Good communication for internal and external stakeholders up to C suite level
Driven and hungry for the sale
Dynamic and innovative
Willing to challenge the status quo
Demonstrable success in sales
Sounds great, doesn’t it? And in return we will offer you
- M1 6FQ
- Ref. : 1000008363
- Home Based
- Other
- Data Analytics Apprenticeship Tutor
Remote
Full time/Permanent
Role Purpose
As a Data Analytics trainer with QA, you will be at the forefront of data and technical delivery, working with subject matter experts to develop, design and deliver cutting-edge Apprenticeship programs using the latest industry standard software.
Role Responsibilities:
Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations.
Collaborate and innovate with subject matter experts to develop dynamic and engaging courses to promote outstanding delivery.
Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required.
Champion quality and innovation by upholding the highest standards of delivery, adopting our 6 quality principles
Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever-evolving field of data technology
Complete accurate and timely attendance registers for 100% delivery
Your Experience/Skills:
Building and manipulating database applications, both locally and in the cloud
Craft captivating learning experiences which demonstrate your design, development, and delivery of learning in Data.
Proficient in non-scripting ETL tools.
Proficient in Power Bi, Tableau, Qlik and Databricks.
Knowledge and experience of data analytics.
Champion of data management best practice.
Versatility in subject knowledge supporting multiple delivery programme opportunities
Shows a thirst for skills, knowledge and understanding in the following:
Data storytelling with PowerBI and Desktop (including DAX).
Engineering data in Azure.
Virtuoso with Microsoft SQL databases (on-premises and within Azure).
Data wrangling wizard using C#, R and Python.
Passion for lifelong learning and development as a profession.
- TBC
- Ref. : 1000008800
- Leeds (Brewery Wharf)
- Yorkshire
- Head of Cyber Security Operations
Remote (Once in a month to London or Leeds office)
This senior role will involve you in strategic decision-making, system implementations, and the adoption and testing of new processes and procedures which improve the security and robustness of QA’s organisational infrastructure and associated IT systems.
As a Head of Cyber Security Operations you will be responsible for safeguarding QA from intrusion, security threats, security weaknesses, software bugs and exploits. You will be responsible for direct and virtual teams involved in keeping QA secure.
Role Responsibilities:
Management of the Security Operations Centre service, ensuring resources are aligned to monitor and protect QA IT assets including 24/7 out of hours on call coverage.
Responsible for security event monitoring, incident response and cyber/threat intelligence across QA.
To respond rapidly and effectively to any IT security incidents, co-ordinating and managing them through to a successful conclusion.
Ensure that the monitoring, logging, and prevention toolsets are aligned to the needs of the security function/the business and are delivering best value.
Management of direct and virtual security related IT teams for the delivery of the security operations service and security related projects.
Work proactively to understand the threat landscape, how it could impact QA and introduce protective measures to reduce the business risk of a cyber-attack or internal threat.
Creation and execution of operational security related strategies to enhance the security of IT systems both on-prem and cloud.
Creation of reports, dashboards, metrics for SOC operations and presentation to senior management.
Oversight, planning and execution of vulnerability assessments, penetration tests, audits or related security assessment exercises (eg Red Team) to improve the security posture of the infrastructure, applications and services.
Manage the remediation of identified vulnerabilities through to successful conclusion and to make recommendations to control any identified risks and to ensure they are implemented.
Your Experience/Skills:
Experience working at a senior level within an information security, cyber security environment or Security Operations Centre.
Strong technical background with excellent knowledge of cyber security, computer networks and operating systems including firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, networks and cloud services
Comprehensive knowledge or experience of information security principles, including risk assessment, intrusion detection, Security Incident and Event Management (SIEM) tools, threat and vulnerability management
Detailed knowledge or experience of application or network based penetration testing tools and methodologies
Experience of incident response and/or security incident event management solutions, SOAR, UEBA
- LS10 1NE
- Ref. : 1000008600
- Manchester (St James Buildings)
- Lancashire
- Lecturer in EAP, English for Academic Purposes
QA Higher Education, Manchester City Centre
£50 per hour, sessional contract, weekend Saturday F2F & Sunday Online teaching some weekday teaching may also be available.
English for Academic Purposes Lecturer required on a sessional basis for our PSE, Undergraduate and Postgraduate Programmes. Are you a qualified DELTA / TEFLQ teacher with experience in teaching English for Academic Purposes to higher education students? If so….we have a great opportunity for you.
About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for a qualified and enthusiastic Lecturer to teach EAP to our students on campus. Our Focus is on delivery of high-quality learning and teaching to facilitate excellent student outcomes.
Here’s a little of what you’ll be doing:
To plan, prepare and deliver EAP and Skills modules.
To mark and provide appropriate feedback on oral and written work.
To attend and contribute to CPD training sessions organised internally or externally.
To provide academic support to students on EAP and Skills modules.
To adhere to and maintain academic standards and quality assurance within the EAP team.
To provide pastoral care and support to international students on our EAP programmes.
To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities.
Bring your experience:
Hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e., MA in TEFL/ TESOL and CELTA).
Membership of the HEA would be advantageous.
A little about the Team:
The EAP team currently works across current university partners (Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will undertake a Basic DBS check.
#eap #lecturer #highereducation #delta #TEFLQ #qahighereducation #manchester #english #english #lecturer
- EC1R 4TF
- Ref. : 1000008455
- Glasgow
- Glasgow
- The role: Client Relationship Manager -Glasgow
Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Joining QA as a Client Relationship Manager, you’ll be part of a team with a mission to build and grow relationships with new and existing clients across a breadth of industries. You'll be at the forefront of selling our industry-leading apprenticeship programmesin IT and the digital space,helping businesses upskill their current workforce or hire fresh new talent through our career-starting pathways.
QA is one of the UK’s leading digital and tech apprenticeship providers, and in this role, you'll be offering a wide range of impactful solutions. This includes not only our apprenticeships but also access to the QA platform and progression opportunities including graduate apprenticeships through our exclusive university partnership with UWS.
You'll apply best-in-class sales techniques and receive ongoing coaching and mentoring on the job. We believe in growing together—our team is built on a collaborative, supportive culture where people help each other develop and celebrate each other's wins.
Join a team where high performance meets heart, and where you can truly thrive in a role that makes a difference.
A ‘day in the life’ of a Client Relationship Manager
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
- G2 5AH
- Ref. : 1000008634
- Slough
- Berkshire
- The role: Client Relationship / Sales / Business Development / Recruitment
Location: Slough, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to build your own account base by prospecting for new business.
A ‘day in the life’ of a Client Relationship Manager
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
Sounds great, doesn’t it? And in return we will offer you
We’d love you to be able to tick the following boxes
B2b sales experience in tech sales or similar industry, preferably training industry.
Proven track record of working towards targets in a competitive market
Recruitment experience would be beneficial but not essential
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
- SL1 1SG
- Ref. : 1000008554
- London
- London
- Data Apprenticeship Tutor
Home based/travel to site if required
Job Summery
Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape.
Role Responsibilities:
Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations.
Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required.
Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs.
Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available
Your Experience/Skills:
Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL
Proficient in the use of programming languages: Python. SQL
Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics
Desirable knowledge of apprenticeships and work-based learning
Desirable knowledge of the Ofsted Common Inspection Framework
Desirable industry experience with teaching/ coaching experience
Passion for lifelong learning and development as a profession
- TBC
- Ref. : 1000008822
- London (International House)
- London
- Job title: Sales Engineer
Location: London/Hybrid
We are seeking a dynamic Platform Sales Engineer to join our team. In this role, you will be the technical expert and trusted advisor for our sales team, helping to drive adoption of our e-learning platform across a diverse client base from pitch to delivery. You will work closely with prospective clients to understand their needs, demonstrate the value of our solutions, and ensure successful stewardship, onboarding, implementation and integration.
Job Description:
Technical Expertise: Serve as the technical lead in the sales process, providing in-depth knowledge of our platform’s features and capabilities.
Solution Design: Collaborate with clients to understand their requirements and ensure solutions meet their needs.
Product Demonstrations: Conduct compelling product demonstrations and presentations to showcase the benefits and functionalities of our platform.
On-boarding & Technical Implementation: Own post sale technical implementation process
Client Support: Assist clients with technical inquiries and provide ongoing support to ensure a smooth onboarding and integration process.
Sales Collaboration: Work closely with the sales team to develop strategies and proposals that address client challenges and drive sales.
Feedback Loop: Gather client feedback and collaborate with the product development team to inform future enhancements and features.
Sales reporting – creating monthly reports to share with internal stakeholders
About you:
1-2 years of experience with Amazon Web Services, Google Cloud Platform or Microsoft Azure, SalesForce
Strong presentation skills, including live product demos and technical pitches
Excellent verbal and written communications skills, including a dynamic and engaging presentation style that inspires confidence
Excellent stakeholder management
About QA:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
Please find out more about us at https://www.qa.com/about/careers/
- E1W 1UN
- Ref. : 1000008858
- Home Based
- Other
- Digital Learning Specialist - Data
Remote
What you’ll be doing?
You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
What is my purpose in this role?
Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme.
What will I be doing?
Learning Specialists to provide a link between the classroom and their online learning.
Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning submissions, ensuring they meet the required criteria.
Coach and support an agreed case-load of learners in smaller organisations and corporate environments
Work with internal Digital Learning Advisors, other DLC’s and Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation.
Leverage a ‘many-to-many’ mind-set and utilise technology effectively and safely to deliver cohort–wide online coaching.
Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy
What do I need to succeed?
Recent industry experience in a Data analytics role.
Worked with large sets of data using visualisation tools; PowerBi and Tableau
Expert skillset in Excel
If you have an understanding of the developments in data analysis and have the ability to mentor and coach learners through their apprenticeship, then this could be the role for you.
- HOMEBASED
- Ref. : 1000008775
- London
- London
- Lecturer in Maths & Digital Skills (1:1 and small group tuition)
Part-time, on campus role 3 days per week, 12 months fixed term contract initially
QA Higher Education, London
Monday & Tuesday 12:00 – 18:30 and Friday 10:45 – 17:30
Do you have teaching experience in Maths &Digital Skills at UG and PG level. Do you enjoy supporting students on a one-to-one basis, small tutorials and workshops, where you can assist our Higher Education students with their Maths and Digital Skills.
Many of our students are from overseas and often our students haven’t studied for a few years, both are examples of where your knowledge & academic support will be needed.
We have an exciting opportunity to be part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ future.
Your focus: You will be working within the Academic Community of Excellence (ACE) team to support learners with their maths & digital skills development alongside their classes.
You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as excel in their studies. Bring your knowledge, to power each student’s potential.
Here’s a little of what you’ll be doing:
Plan, prepare and deliver effective and engaging group, one-to-one and drop-in sessions (face-to-face and online) to support and develop students’ learning, academic and digital skills, and wellbeing.
Keep accurate tutorial records to monitor learner progress and achievement
Deliver engaging and creative learning to meet the needs of the learner
Develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs)
Be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals.
Initiate and maintain regular contact with students to establish a supportive and professional relationship.
Track, monitor and review students’ academic progress/achievement, development, and wellbeing.
Signpost students towards appropriate sources of support where necessary
Organise and promote Academic Community of Excellence (ACE) at QA events.
Bring your experience:
Post Graduate Qualification (Master’s/DELTA or equivalent)
Experience of delivering one-to-one Maths and Digital Skills tutorials and academic workshops
HE skills tutor experience (desirable)
Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching.
Expertise in subject area of Maths and Digital Skills
Ability to use a range of learning and teaching approaches.
#london
#personaltutor
#maths
#digitalskills
#lecturer
#highereducation
#delta
- TBC
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