QA - Search results(9 vacancies/1)-Profession : Academic - HE, Creative Design, Finance, Operations - HE / Profile : Finance-->Credit Control, Marketing-->Product & Proposition, Operations-->Customer Service, People-->People Services, Sales-->Direct Sales, Academic - HE-->Management - Academic HE, IT-->Software Engineering, Operations-->Compliance & Quality, Operations-->Operational Services, Operations-->Project Management, Operations-->Management - Operations, Operations - HE-->Registry & Student Records, Sales - HE-->International Recruitment / State : Europe-->West Midlands-->Birmingham

Student Engagement & Representation Co-ordinator

Ref. : 1000009117
Birmingham (Louisa Ryland House)
Birmingham
Student Engagement & Representation Co-ordinator Birmingham Campus | Full-Time | Hybrid Are you passionate about empowering students and enhancing their university experience? QA Higher Education is seeking a proactive and organised Student Engagement & Representation Co-ordinator to join our Quality Assurance team. This is a pivotal role that bridges the gap between students and staff, ensuring student representation is inclusive, effective, and impactful. What You’ll Be Doing Lead the Student Representative nomination and training process. Organise and facilitate meetings between students and staff, ensuring agendas are set and actions are tracked. Support Student Representatives in confidently voicing student feedback. Drive engagement with key surveys like the National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES). Ensure feedback loops are closed and student voices lead to real change. Collaborate with internal and external stakeholders to enhance the student experience. What We’re Looking For Experience in a fast-paced environment and delivering projects. Proven ability to communicate effectively in both written and spoken formats. Organisational skills and a proactive, solution-driven mindset. Experience in Higher Education administration desirable. Committed to making a difference, with a keen eye for innovation and improvement. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will re required to undertake a basic DBS check. Apply now and help us amplify the student voice at QAHE. #Birmingham #QAHigherEducation #Hiring #JobOpening #Recruitment #Student #Education
B3 3PL

Deputy Programme Leader, Birmingham

Ref. : 1000009223
Birmingham (Louisa Ryland House)
Birmingham
Subject: 🌍 Internal Opportunity: Deputy Programme Leader – MSc International Business (Birmingham LRH Campus) Dear Colleagues, I hope you're doing well. We’re pleased to announce an exciting internal opportunity at our Birmingham LRH Campus. QA Higher Education is currently recruiting for a Deputy Programme Leader to support the delivery and development of the Ulster University MSc International Business programme. This is a fantastic opportunity to step into a leadership role, working alongside the Programme Leader and Ulster University to ensure academic excellence, a high-quality student experience, and the continued success of this flagship postgraduate programme. 🔑 Key Responsibilities Include: • Support the Programme manager in the day-to-day running of the programme/s • Act as a point of contact for Module Leaders and stakeholders on the programme/s where required • Support the effective management of the programme. • Ensure all key academic processes associated with delivery of the programme are completed in accordance with university policy and best practice. • Support in the co-ordinate and plan delivery of the programme. • Management the academic and operational relationship with the university. • Implement the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards. • Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate. • Develop and promote learning and teaching approaches to support student achievement and experience. • Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed • Assist with preparation for exam boards. • Liaise with Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules. • Organise and conduct inductions for the programme/s where needed. • Support in the completion of quality assurance, review and enhancement activities on the course to ensure positive impact on KPIs, Teaching Excellence and the achievement of univer ✅ Why Consider This Role? This is your chance to: Step into a strategic academic leadership role. Influence the direction and quality of a high-profile postgraduate programme. Collaborate with a prestigious university partner. Grow your leadership and quality assurance expertise within a supportive environment. 📅 How to Apply: Log in to PeopleLink. Click on Internal Vacancies (left-hand menu). Locate the vacancy titled: Deputy Programme Leader – MSc International Business (Birmingham LRH Campus – 1000009223) Click Apply to submit your application. 🕔 Application Deadline: Tuesday 30th September 2025 at 17:30 If you have any questions or would like to discuss the role informally, please don’t hesitate to get in touch. Warm regards, Sohail Khan, Associate Dean
B3 3PL

Programme Leader BSc Construction Management, Birmingham OR London based

Ref. : 1000009057
Birmingham (Louisa Ryland House)
Birmingham
Programme Leader – BSc Construction Management 📍 Location: Birmingham or London Campus 🕒 Type: Full-Time, Permanent 🏫 QA Higher Education Shape the future of construction education. Inspire the next generation of industry leaders. Are you an experienced Programme Leader or Senior Lecturer in Construction Management (or a related discipline) ready for your next big challenge? Join QA Higher Education and lead the BSc Construction Management programme in partnership with a leading UK university. This is your chance to make a real impact in a student-first, innovation-driven academic environment. Why This Role? Lead with Purpose: Take ownership of programme delivery, development, and quality assurance, ensuring an exceptional student experience. Teach & Inspire: Continue teaching select modules using cutting-edge delivery methods—both online and in-person. Grow Your Career: Benefit from senior leadership mentoring, access to our in-house learning portfolio, and collaboration with top university partners. Make a Difference: Watch your students thrive under your guidance, knowing your expertise is shaping their future. What You’ll Bring A Master’s degree in Construction Management or a related field Teaching experience in Higher Education A teaching qualification and HEA membership (highly desirable) A passion for student success and academic excellence Strong leadership and team development skills What We Offer A collaborative, inclusive academic culture Opportunities for personal and professional development Innovative teaching tools and curriculum Paid time off to support your favourite charities A commitment to diversity, equity, and belonging Join Us At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you. 📌 Please note: Successful candidates will be required to complete a basic DBS check. #qahighereducation #masters #lecturer #birmingham #london #hiring #careers #highereducation #constructionmanagement
B3 3PL

Head of Year, Birmingham

Ref. : 1000009203
Birmingham (Louisa Ryland House)
Birmingham
📢 Internal Opportunity – Head of Year 1 (BSc Computing Systems, Ulster University Partnership) Location: Birmingham Hi All, I’m excited to share a fantastic internal opportunity at QA Higher Education! We’re currently recruiting for a Head of Year 1 to support our Ulster University BSc Computing Systems partnership. This is a pivotal role focused on enhancing the student experience and academic outcomes in Year 1. If you have experience working with Ulster University partners, that would be a distinct advantage. Why apply? This is a great chance to: Take on a leadership role within a high-impact programme Collaborate closely with academic and operational teams Shape the student journey from the very start How to apply: You can submit your application via the PeopleLink portal. Just follow these steps: Log in to PeopleLink Click Internal Vacancies (left-hand menu) Find the correct vacancy Hit Apply to submit your application Deadline for applications: Wednesday 24th September at 5:30 PM If you have any questions or would like to discuss the role informally, please don’t hesitate to contact me directly. Looking forward to hearing from you! Warm regards, Dr. Ekereuke Udoh (he/him) PhD, MSc, MBA, BSc, MCDBA, MBCS, SFHEA, CITP Associate Dean (Ulster) & Head of Department (Computing)
B3 3PL

Client Relationship Manager

Ref. : 1000009090
Birmingham (Louisa Ryland House)
Birmingham
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Job Description Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need About you: Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
M1 6FQ

Computing Lecturer (Associate), Birmingham

Ref. : 1000008953
Birmingham
Birmingham
Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. The successful candidate will be required to undertake the Basic DBS Check #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers
TBC

Customer Support Administrator - Income Team

Ref. : 1000009175
Birmingham (Louisa Ryland House)
Birmingham
Customer Support Administrator within our Income Team Birmingham, QA Higher Education Monday to Friday 8.30am-5pm OR 9am-5.30pm - Fixed Term Contract About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity. Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. Bring your experience: Customer focused with good IT and computer skills. Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks. Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations. Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #customerservice #administrator #birmingham #student fees #LifeAtQA #highereducation
B3 3PL

Head of Daytime Delivery, Birmingham

Ref. : 1000009080
Birmingham (Louisa Ryland House)
Birmingham
🌟 Internal Opportunity: Head of Daytime Delivery 📍 Location: Birmingham LRH 🕒 Contract Type: Full-Time, Permanent 📅 Application Deadline: Friday, 22nd August 2025 🚀 Ready to Lead Daytime Campus Delivery? We’re excited to announce a new opportunity within QAHE for a passionate and experienced academic leader to step into the role of Head of Daytime Delivery. This pivotal position offers the chance to shape the on-campus daytime experience for students, ensuring smooth operations, academic excellence, and a supportive learning environment. You’ll be at the heart of campus life—coordinating teaching schedules, managing academic activities, and responding to student welfare needs with agility and care. 🎯 Key Responsibilities: Oversee and coordinate daytime teaching delivery across campus Ensure all sessions start on time and escalate issues to relevant teams (e.g. Scheduling) Arrange cover where needed to maintain continuity Uphold academic standards and enhance the student experience Address Health & Safety and welfare concerns appropriately Collaborate closely with campus academic managers ✅ What You’ll Bring: Proven experience in Higher Education Programme Management A strong track record of supporting international and home students Lecturing experience within the HE sector Delivery of programmes from Level 3 to Level 7 Experience in recruiting academic staff A passion for mentoring and training others 📌 How to Apply: Log in to PeopleLink Click Internal Vacancies (left-hand menu) Find the Head of Daytime Delivery role Hit Apply and submit your application 💬 Questions? Reach out to Martin Gilbert at Martin.gilbert@qa.com
B3 3PL

Health and Social Care Lecturer (Permanent) London or Manchester or Birmingham

Ref. : 1000009006
Birmingham (Louisa Ryland House)
Birmingham
Hi All, I am pleased to announce an internal opportunity within QA Higher Education. We are currently seeking Full time (permanent) biostatistics & epidemiological mathematics lecturers on the Health & Social Care / Public Health programmes. Applicants should have suitable experience in practice and teaching Health, & Social care, or public Health as well as a variety of related subjects. To be shortlisted, applicants must have postgraduate qualification(s) in biostatistics or epidemiological mathematics (or related) subject areas with demonstrable experience leading healthcare statistics-based projects. Such qualifications must be in public health, social care, or health related subject areas. Experience of teaching at level 3-7, a teaching qualification and HEA membership would be distinct advantages. Having experience working with Ulster & London MET University partners and a proven track record of classroom / student support performance would be a distinct advantage. The roles will be based in London, Birmingham, & Manchester. You can formally apply for the vacancy via the people link portal. Here’s what to do: Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application The deadline for applications is set as Monday 4th August 2025 at 5:30pm but in the meanwhile please don’t hesitate to contact me if you have any query.
B3 3PL

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