QA - Search results(7 vacancies/1)-Profession : Creative Design, Finance, IT

Credit Control Team Leader

Ref. : 1000008793
London (Rosebery Avenue)
London
Credit Control Team Leader Location: London Campus Hours: Full-Time, Monday–Friday 9:00am–5:30pm (1 day working from home) Are you a confident leader with a strong background in credit control and income management? Do you thrive in fast-paced environments and enjoy making a real impact? If so, QA Higher Education has an exciting opportunity for you! Role Summary As Credit Control Team Leader, you’ll lead a dynamic team across multiple locations, overseeing the full revenue collection cycle for QA Higher Education. You’ll manage four distinct sales ledgers tied to key education partners, ensuring efficient cash flow and accurate financial reporting. Key Responsibilities Oversee revenue creation and collection across four sales ledgers, ensuring timely reconciliation and reporting. Deliver insightful financial analytics to senior leadership to support strategic decisions. Manage high volumes of communication with internal and external stakeholders, both face-to-face and remotely. Lead and support a team of three direct reports, fostering performance and development. Drive debt collection efforts, manage instalment plans, and follow up on Student Finance England approvals. Support the Credit Manager with operational tasks, including process improvements and workflow optimisation. What We’re Looking For Strong leadership and communication skills Experience with CRM systems and accounting databases (desirable) Proficiency in Microsoft Office applications Experience in database management (desirable) Self-motivated, adaptable, and calm under pressure Why QAHE? At QA Higher Education, we’re passionate about helping people find their place in the world. We celebrate diversity and are committed to creating an inclusive environment for all. As an equal opportunity employer, we welcome applicants from all backgrounds. How to Apply Click the Apply Now button and take the next step in your career with QA Higher Education. #income #finance #creditcontrol #hiring #customerservcie #education #London #LifeAtQA
EC1R 4TF

Technical Project Manager (Digital & AI)

Ref. : 1000009243
Home Based
Other
🚀 We're Hiring: Technical Project Manager (Digital & AI) Location: Flexible, homebased with some travel Reporting to: Chief Technology Officer Type: Full-time & Permanent Opportunity Shape the Future of Digital Education Are you a tech-savvy project leader with a passion for innovation and impact? QA Higher Education is looking for a Technical Project Manager to spearhead the development of cutting-edge digital platforms that transform the student experience. From AI-powered portals to dynamic websites, you’ll lead projects that make a real difference. What You’ll Be Doing As our Technical Project Manager, you’ll drive the design, development, and delivery of public and student-facing digital platforms. You’ll work closely with cross-functional teams and our trusted tech delivery partner to bring personalized, secure, and scalable solutions to life. Key Responsibilities: Lead end-to-end product development & project management for web and portal initiatives. Collaborate with UX/UI designers, developers, data engineers, and content creators. Define project scope, goals, and success metrics aligned with strategic objectives. Oversee integration of AI features like chatbots, dashboards, and recommendation engines. Ensure platforms are accessible, secure, and GDPR-compliant. Champion agile methodologies and continuous improvement. Understand Key performance indicators for engagement, conversion, acquisition and technical performance Drive insight based decision making What You’ll Bring We’re looking for someone who’s not just experienced, but visionary. Experience: Proven track record in technical project management (education, SaaS, or digital services preferred). Skilled in agile/scrum methodologies and tools like Jira or Trello. Strong communicator and stakeholder manager. Knowledge: Deep understanding of Microsoft web technologies Deep understanding of CMS, APIs, cloud platforms Familiarity with AI/ML concepts and tools like MS Co-pilot Studio (desirable). Knowledge of data privacy and accessibility standards. Qualifications: Bachelor’s or Master’s in Computer Science, Information Systems, or related field. PMP, PRINCE2, or Agile certification. Why QAHE? QA Higher Education partners with leading UK universities to deliver high-quality programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of learning through technology. Ready to lead the digital transformation in education? Apply now and be part of a team that’s redefining student engagement through innovation. The successful candidate will be required to undertake the basic DBS Check #hiring #technicalprojectmanager #computerscience #digital #AI #microsoftwebtechnologies #media #api #intergration #seo #webtechnologies #adt
HOMEBASED

Senior Creative Production Manager

Ref. : 1000009185
London (International House)
London
Senior Creative Production Manager London/Hybrid Role Responsibilities: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team Your Experience/Skills: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team
HOMEBASED

IT Systems & Infrastructure Engineer

Ref. : 1000009218
Leeds (BLW)
Yorkshire
IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
LS12 6BD

Customer Support Administrator - Income Team

Ref. : 1000009175
Birmingham (Louisa Ryland House)
Birmingham
Customer Support Administrator within our Income Team Birmingham, QA Higher Education Monday to Friday 8.30am-5pm OR 9am-5.30pm - Fixed Term Contract About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity. Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. Bring your experience: Customer focused with good IT and computer skills. Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks. Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations. Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #customerservice #administrator #birmingham #student fees #LifeAtQA #highereducation
B3 3PL

Software Engineering Team Leader

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

Credit Controller

Ref. : 1000009030
Leeds (Brewery Wharf)
Yorkshire
Credit Controller Hybrid (Leeds) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a credit Controller you will manage & control all credit control and accounts receivable operations for a defined set of accounts and there is also an opportunity to manage a credit control apprentice and ensure set targets are maintained. Job Description Collection of all outstanding debtors within personal set of accounts across all parts of the business group Managing collections and account management of customer with varying payment terms and different product types Continuing reduction of over 60 day debt and debtor days Supporting sales, service delivery and sales administration in the enforcement of credit control policies Deal with customer queries in a professional and timely manner Escalate account issues to credit management Assist with other areas of the team/business as arising About you: Credit control background desirable Attention to detail Excellent communication skills both written and verbal Customer focused Understanding the full credit ‘cycle’
LS12 6BD

Follow us

Log in Employee Area

I already have an employee area

Menu Careers website QA

Jobs QA

Criteria selected:

Profession :

Refine search

Industries/professions

Location

Organisation