QA - Search results(7 vacancies/1)-Profession : Creative Design, IT / Profile : Operations-->Operational Services, Operations-->Project Management, Operations

Technical Project Manager (Digital & AI)

Ref. : 1000009243
Home Based
Other
🚀 We're Hiring: Technical Project Manager (Digital & AI) Location: Flexible, homebased with some travel Reporting to: Chief Technology Officer Type: Full-time & Permanent Opportunity Shape the Future of Digital Education Are you a tech-savvy project leader with a passion for innovation and impact? QA Higher Education is looking for a Technical Project Manager to spearhead the development of cutting-edge digital platforms that transform the student experience. From AI-powered portals to dynamic websites, you’ll lead projects that make a real difference. What You’ll Be Doing As our Technical Project Manager, you’ll drive the design, development, and delivery of public and student-facing digital platforms. You’ll work closely with cross-functional teams and our trusted tech delivery partner to bring personalized, secure, and scalable solutions to life. Key Responsibilities: Lead end-to-end product development & project management for web and portal initiatives. Collaborate with UX/UI designers, developers, data engineers, and content creators. Define project scope, goals, and success metrics aligned with strategic objectives. Oversee integration of AI features like chatbots, dashboards, and recommendation engines. Ensure platforms are accessible, secure, and GDPR-compliant. Champion agile methodologies and continuous improvement. Understand Key performance indicators for engagement, conversion, acquisition and technical performance Drive insight based decision making What You’ll Bring We’re looking for someone who’s not just experienced, but visionary. Experience: Proven track record in technical project management (education, SaaS, or digital services preferred). Skilled in agile/scrum methodologies and tools like Jira or Trello. Strong communicator and stakeholder manager. Knowledge: Deep understanding of Microsoft web technologies Deep understanding of CMS, APIs, cloud platforms Familiarity with AI/ML concepts and tools like MS Co-pilot Studio (desirable). Knowledge of data privacy and accessibility standards. Qualifications: Bachelor’s or Master’s in Computer Science, Information Systems, or related field. PMP, PRINCE2, or Agile certification. Why QAHE? QA Higher Education partners with leading UK universities to deliver high-quality programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of learning through technology. Ready to lead the digital transformation in education? Apply now and be part of a team that’s redefining student engagement through innovation. The successful candidate will be required to undertake the basic DBS Check #hiring #technicalprojectmanager #computerscience #digital #AI #microsoftwebtechnologies #media #api #intergration #seo #webtechnologies #adt
HOMEBASED

Student Support & Retention Coordinator

Ref. : 1000009227
London (Rosebery Avenue)
London
Student Support & Retention Coordinator London or Birmingham | QA Higher Education | Hybrid About the Role As a Student Support & Retention Coordinator, you’ll play a key role in supporting QAHE’s Student Retention Strategy across our University Partnerships. Working closely with the Registry Retention Manager and a wide range of stakeholders, you’ll help identify and support students at risk of disengagement, ensuring they receive timely interventions and support. This is a fantastic opportunity to be part of a new and exciting function within QA Higher Education, where your work will directly impact student outcomes. Key Responsibilities ·Coordinating administrative activities aligned with QAHE’s retention strategy. ·Managing the Registry Retention mailbox and handling student queries. ·Tracking and managing referrals to student support services. ·Supporting the development and implementation of new processes and systems. ·Monitoring ‘at risk’ students and ensuring appropriate interventions. ·Analysing student data to identify trends and support decision-making. ·Providing admin support for retention-related pilots and initiatives. ·Partnering with various student support teams to create the best experience. About You ·Excellent communication and interpersonal skills ·Strong organisational and problem-solving abilities ·High attention to detail and data accuracy ·Adaptable and proactive in a fast-paced environment ·Experience in student administration would be beneficial ·Experience working with external partners and managing complex workloads ·Data analysis and reporting experience ·Intermediate Excel and Microsoft Office skills Why QAHE? At QAHE, we’re shaping the next generation of technologists, leaders, and innovators. We believe in powering potential—for our learners and our people. #StudentRetention #HigherEducationJobs #EducationCareers #StudentSuccess #AcademicSupport #EducationAdmin #London #Birmingham #NowHiring
EC1R 4TF

AI Project Management Apprentice

Ref. : 1000009234
UK
Other
AI Project Management Apprentice Location: Hybrid Job Type: Fixed-Term Apprenticeship Contract (18 Months) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Are you excited about the world of AI and eager to get hands on with real projects? We’re a growing team, focused entirely on bringing cutting-edge AI solutions to life. As we expand, we’re looking for a motivated apprentice to join the AI Transformation team on the next stage of this journey – gaining valuable experience with contributing to innovative projects. The role combines hands-on experience in AI project management with structured apprenticeship learning to build core project management knowledge, skills, and behaviours (KSBs). Key Responsibilities: Support AI deployment projects by maintaining project plans, RAID logs, and delivery schedules. Track risks, issues, dependencies, and escalate appropriately to ensure delivery assurance. Coordinate project meetings, prepare agendas/minutes, and follow up on actions. Work with AI engineers and data scientists to understand delivery milestones and report progress. Experience: Strong interest in project management and emerging technologies, particularly AI. Proficient in Microsoft Office (Excel, PowerPoint, Word); exposure to project tools desirable (e.g., Jira, Power BI, MS Project). Excellent organisational and communication skills. Analytical thinker, detail-oriented, proactive in problem solving.
TBC

Technical Support Administrator

Ref. : 1000009254
London (International House)
London
Technical Support Administrator London (1-2 days onsite) What is my purpose in this role? Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform. What are my responsibilities? *Administration of sessions – setup, modifying and cancelling *Host and Support sessions *Ownership of technical issues, escalating when required *Provide Reports and recordings to internal and external customers *Monitor and resolve email enquiries *Communicating with different teams *Session updates *Upskill trainers on virtual delivery What skills and experience are needed to succeed? *Customer services experience within an office environment *Experience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft teams *Experience using IT packages such as MS Office, Excel *Able to work within a fast pace environment
E1W 1UN

Senior Creative Production Manager

Ref. : 1000009185
London (International House)
London
Senior Creative Production Manager London/Hybrid Role Responsibilities: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team Your Experience/Skills: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team
HOMEBASED

IT Systems & Infrastructure Engineer

Ref. : 1000009218
Leeds (BLW)
Yorkshire
IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
LS12 6BD

Software Engineering Team Leader

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

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