QA - Search results(61 vacancies/2)-Display all

Senior Lecturer in Science, Newcastle

Ref. : 1000008988
Newcastle (NU Pathway)
Newcastle
Senior Lecturer in Science (Full Time Permanent Post) Northumbria Newcastle Pathway Applied Science, Nursing & SGU Medical Programme On campus 5 days a week, all teaching is in Newcastle. Advert will be removed once we have appointed a successful candidate, please apply early. Are you an experienced academic or programme leader with a background in managing science programmes and supporting international students? We are seeking a committed and knowledgeable Senior Lecturer to join our team on a permanent basis, leading on Applied Science, Nursing, and working with our Programme Leader on our SGU Medical Programme. About the Role: As Senior Lecturer in Science, you will play a key role in leading, developing, and delivering programmes within our science portfolio, ensuring a high-quality learning experience for international students. You will support the academic management of modules, contribute to teaching, and guide students through their educational journey from foundation through to degree level study. You will work closely with colleagues to support student success and progression while ensuring programmes are managed in line with academic standards and quality assurance processes. Experience in running programmes in schools, FE colleges, or higher education institutions is essential. Key Responsibilities: Lead and oversee the delivery of Applied Science, Nursing and teach on the SGU Medical programme. Provide academic leadership to teaching teams. Develop curriculum content in line with university requirements. Contribute to teaching and assessment across science-related modules. Support student progress monitoring, feedback, and reporting processes. Ensure compliance with academic quality assurance and programme validation requirements. What You Will Bring: Proven experience in programme leadership or module management within education (schools, FE colleges, or higher education). Strong understanding of international student needs, including academic and pastoral support. Experience teaching or managing Applied Science, Nursing, or Medical-related programmes. A proactive approach to academic leadership and team management. Commitment to student success and progression. Able to teach Biology and Chemistry at foundation level/A level. #newcastle #lecturer #science #qahighereducation #appliedscience #biology #chemistry
NE1 8ST

Head of Academic Staff Development

Ref. : 1000008990
London (Middlesex Street)
London
Head of Academic Staff Development Birmingham OR London – Hybrid Working 2 days on campus weekly. Fulltime and Permanent Opportunity Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Head of Academic Staff Development, you will be the primary contact for stakeholders throughout the business as we focus on developing our academic staff. Updated organisational policies, our bid for OfS registration, and stringent industry regulations make this role pivotal to raising and maintaining the standard of delivery. You will be responsible for developing and maintaining departmental processes and expected to lead by example: demonstrating a commitment to yours and the team’s development, maintaining expertise in the evolving digital learning and teaching landscape, and employing exemplary organisational and project management skills. Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required. Manage the Academic Staff Development Team workflow day-to-day, using a proactive, agile approach and appropriate project management tools. Work as part of the Academic Staff Development Team to create training materials that meet the expected high standards. Continually monitor and review team output to optimise internal processes and ensure the efficient running of the department. Employ robust data gathering and reporting strategies to exemplify the work of the department and ensure transparency across the lifecycle of all projects. Liaise with academic leadership at all levels, and other relevant stakeholders, to develop innovative academic staff development initiatives, deliver high quality content and plan impactful delivery schedules. Collaborate and lead on the improvement and sustained high standard of ongoing academic staff development programmes, ensuring timely delivery and meaningful staff engagement. Line manage Academic Staff Development Team members. Experience required: Essential: Expertise in pedagogies and education philosophies Proficiency in developments / current trends in education technology and digital pedagogy scholarship Adept at using Microsoft 365 suite and project management apps. Desirable: Advanced knowledge of project management tools Proficiency in data analysis and reporting Practical knowledge of content authoring software (e.g. Articulate 360) Familiarity with OfS registration and its requirements If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5.30pm Friday 1st August 2025
E1 7HT

Deputy Programme Leader (Deputy Course Director) inc. Dissertation Coordination, Manchester

Ref. : 1000008819
Manchester
Lancashire
Hi All, I am pleased to announce an internal opportunity at QA Higher Education. We are currently seeking a Deputy Programme Leader (Deputy Course Director) inc. Dissertation Coordination role for Ulster University's partnership, MSc in Computer Science and Technology and MSc in Computer Science and Technology with Business programmes. Experience working with Ulster University computing partners would be a distinct advantage. The role will be based in Manchester. You can formally apply for the vacancy via the people link portal Here’s what to do: Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application The deadline for applications is set as Tuesday 5th August, at 5.30pm but in the meanwhile please don’t hesitate to contact Dr Ekereuke Udoh if you have any query. Kind regards, Ekereuke Dr. Ekereuke Udoh (he/him) PhD, MSc, MBA, BSc, MCDBA, MBCS, SFHEA Associate Dean (Ulster) & Head of Department (Computing)
TBC

Data and AI Trainer

Ref. : 1000008908
Site Based
Other
Data and AI Trainer 70% Remote, 30% any QA Onsite (London, Manchester, Leeds, Birmingham, Slough) About the role: As an expert in your field, you will deliver QA and vendor specific innovative, high-quality training in Data Science, GenAI, and Python to a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. In addition to training delivery, you’ll play a key role in shaping the future of learning by contributing insights to the design and development of cutting-edge courses. With strong technical expertise in GenAI, machine learning, Python, and the NumPy ecosystem, and desirable experience in AI frameworks and cloud platforms, you’ll stay at the forefront of industry trends through ongoing professional development and a passion for education. Role Responsibilities: Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 88%+ and achieve ‘Meeting Expectations’ in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices Your Experience/Skills: Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver complex technical content in an engaging and interactive manner virtually and/or in-person Ability to connect with diverse audiences including technical and non-technical professionals Skills and Technical Proficiency Strong knowledge of GenAI concepts, applications and prompt engineering Proficient in GenAI concepts, machine learning techniques, and Python programming, with strong familiarity with the NumPy ecosystem. Industry Knowledge & Experience Desirable hands-on experience with leading AI frameworks (e.g. TensorFlow, PyTorch) Familiarity with cloud platforms (AWS, GCP, Azure) Experience working with AI/ML engineers, data scientists, and other data professionals Wider Requirements Passion for education, technology, and empowering others through knowledge sharing Qualifications: Desirable degree in Mathematics or related field Desirable relevant cloud vendor (GCP, AWS, Azure) certifications
DUMMY

Client Relationship Director

Ref. : 1000008767
Home Based
Other
Sales – Client Relationship Director Full-Time/Permanent Salary - Competitive Salary + Commission Location - UK Remote About QA Our mission within the Enterprise sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes. We are wanting to grow Enterprise revenue by 50million. To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Enterprise world. You will be part of the Financial Services, Technology and System Integrators, Vendors, Telco, Infrastructure, Retail and Defence. Key Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue . Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end. Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics What You'll' Bring Good communication for internal and external stakeholders up to C suite level Driven and hungry for the sale Dynamic and innovative Willing to challenge the status quo Demonstrable success in sales Sounds great, doesn’t it? And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help! #LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
HOMEBASED

Mental Health Practitioner

Ref. : 1000008900
Manchester
Lancashire
Mental Health Practitioner to Students within Higher Education Manchester, Fulltime & Permanent Role Hybrid Working Monday – Friday 9-5.30pm 3 days on campus, 2 days from home Do you have experience of supporting students and adults with their mental health? Are you calm, collected, compassionate and reassuring when faced with a crisis? If so, we have the perfect opportunity for you! About our role: As a Mental Health Practitioner (and in collaboration the welfare team, learning support team and student relations team), you will have the experience and knowledge to contribute to the effective implementation & delivery and development of a range of services including individual support sessions, managing a caseload, hosting events, and providing a professional advisory service for staff and students, internal or external referral, and curation of psycho-educational or self-help resources. As a Mental Health Practitioner, you will be a part of the Mental Health Team and be responsible for managing your own caseload, providing person-centered, bespoke & evidence based mental health interventions to support student wellbeing and overcome barriers to engagement. You will be responsible for managing crisis situations and safeguarding students in accordance with statutory guidance and procedures. This will include looking at key times throughout the academic year and proactively planning and organising events and interventions to promote wellbeing activities. Here’s a flavour of what’s involved: (click through to read the JD) Manage a caseload of undergraduate and postgraduate students with mental health difficulties and/or disabilities, delivering focused therapeutic interventions both in person and remotely, and co-ordinating support across a range of services to optimise their student experience. Provide targeted support where appropriate at periods of transition e.g. pre-entry, suspense and placements. Establish effective working relationships with external service providers, (GPs, specialist mental health services, social care), to facilitate students’ access appropriate medical support. Promote timely, effective information sharing and collaborative working. Support in the delivery of all welfare services, this can be on campus, via the phone or email. Provide urgent triage, assessment and robust, collaborative risk management interventions to students experiencing a mental health crisis, referring to and liaising with internal and external service providers as appropriate. Provide comprehensive mental health assessments to students presenting with significant mental health needs and provide appropriate advice, signposting and referral on to additional services. Apply now – here’s how! Simply hit the apply button. The successful candidate will be required to undertake the basic DBS Check We look forward to hearing from you! #wellbeing #manchester #studentwelfare #mentalhealth #studentsupport
TBC

Administrator for our Higher Education International Student Recruitment Team

Ref. : 1000008947
Birmingham (Louisa Ryland House)
Birmingham
Administrator for our Higher Education International Student Recruitment Team QA Higher Education, London OR Birmingham Based Fulltime & Permanent Opportunity, Hybrid Working Do you have a background in recruitment administration or education administration or perhaps you have dealt with international student recruitment through working with an agency? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Administrator within our International Student Recruitment team, you will manage the end-to-end administrative process for international student applications—from enquiries through to enrolment on undergraduate or postgraduate courses in the UK. Here’s some of what’s involved: (click through to see the full JD) Deliver exceptional customer service to students, agents, and partners. Guide applicants through the full application cycle, including interviews, documentation, and visa support. Manage student pipelines and ensure timely communication and follow-ups. Collaborate with International Officers and Regional Managers to help exceed sales targets. Maintain strong relationships with representatives and internal teams. Bring your experience: Previous experience working within a university or in higher education. A self-starter with excellent communication and organisational skills. Focused and customer oriented. Demonstrable success in building good relationships with key internal and external stakeholders Able to multi-task and deliver to an agreed timescale. Experience working with international students and home students (desirable) A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will be required to undertake the basic DBS check. We look forward to hearing from you! #highereducation #administrator #london #studentapplications #studentrecruitment #LifeAtQA #birmingham #hybridworking
B3 3PL

International Admissions Officer

Ref. : 1000008830
London (Middlesex Street)
London
Admissions Officer, QA Higher Education Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you!
E1 7HT

People Experience Manager HR, London

Ref. : 1000008910
London (Middlesex Street)
London
People Experience Manager (HR), London based. QA Higher Education, Hybrid working 2 days in the office NEW ROLE QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. Are you passionate about creating exceptional employee experiences? Do you thrive in a fast-paced, people-focused environment? QA Higher Education (QAHE) is looking for a People Experience Manager to champion our culture, drive engagement, and enhance the employee journey from start to finish. As our People Experience Manager, you’ll play a key role in shaping and delivering initiatives that support wellbeing, inclusion, recognition, and engagement. You’ll collaborate with our People Team and stakeholders across the business to ensure our Employee Value Proposition is lived and felt at every stage of the employee lifecycle. From time to time you will be required to travel to our other campus locations. Here’s a little of what you’ll be doing (please click through to read the full job description): Lead staff recognition and long service award programmes. Drive performance management engagement and system effectiveness. Organise and promote internal events and the annual staff party. Create and analyse employee surveys and feedback. Collaborate with the People team and key stakeholders to align employee experience initiatives with the business and people strategy to ensure a consistent employee experience. Manage internal communications, including the People Team newsletter. Champion our culture and continuously improve the employee experience. Bring your experience and qualifications: You’re a confident communicator, a natural organiser, and a culture champion. You bring: Experience in employee engagement or HR-related roles Strong project management and data analysis skills A collaborative, solution-focused mindset Excellent MS Office skills (Excel, Word, PowerPoint) A little more about QA Higher Education Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Ready to make a difference? Apply now and help us build a workplace where people thrive. #london #qahighereducation #IND01 IND01 #peopleexperience #humuanresources #wellbeing #inclusion
E1 7HT

Lecturer / Personal Tutor Maths & Digital Skills, London

Ref. : 1000008775
London
London
Lecturer in Maths & Digital Skills (1:1 and small group tuition) Part-time, on campus role 3 days per week, 12 months fixed term contract initially QA Higher Education, London Monday & Tuesday 12:00 – 18:30 and Friday 10:45 – 17:30 Do you have teaching experience in Maths &Digital Skills at UG and PG level. Do you enjoy supporting students on a one-to-one basis, small tutorials and workshops, where you can assist our Higher Education students with their Maths and Digital Skills. Many of our students are from overseas and often our students haven’t studied for a few years, both are examples of where your knowledge & academic support will be needed. We have an exciting opportunity to be part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ future. Your focus: You will be working within the Academic Community of Excellence (ACE) team to support learners with their maths & digital skills development alongside their classes. You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as excel in their studies. Bring your knowledge, to power each student’s potential. Here’s a little of what you’ll be doing: Plan, prepare and deliver effective and engaging group, one-to-one and drop-in sessions (face-to-face and online) to support and develop students’ learning, academic and digital skills, and wellbeing. Keep accurate tutorial records to monitor learner progress and achievement Deliver engaging and creative learning to meet the needs of the learner Develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs) Be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals. Initiate and maintain regular contact with students to establish a supportive and professional relationship. Track, monitor and review students’ academic progress/achievement, development, and wellbeing. Signpost students towards appropriate sources of support where necessary Organise and promote Academic Community of Excellence (ACE) at QA events. Bring your experience: Post Graduate Qualification (Master’s/DELTA or equivalent) Experience of delivering one-to-one Maths and Digital Skills tutorials and academic workshops HE skills tutor experience (desirable)  Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching. Expertise in subject area of Maths and Digital Skills Ability to use a range of learning and teaching approaches. #london #personaltutor #maths #digitalskills #lecturer #highereducation #delta
TBC

Apprenticeship Central Services Officer

Ref. : 1000008997
London (International House)
London
Apprenticeship Central Services Officer 6 months contract Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow) As part of the central services function, this role is pivotable in providing central support to our apprentices throughout their journey with us. This team will work together to provide the best possible support through displaying best practice, efficiency, initiative, attention to detail and open communication. You will work closely with our onboarding teams to identify and appropriately recognise, any prior learning that new apprentices have, ensuring their journey with QA is adjusted based on their prior skills, knowledge and behaviours. Job Responsibilities • Provide a responsive contact desk for all apprentices as well as both external and internal stakeholders. • Respond to all phone and email-based enquiries in a timely manner, resolving or re-directing queries where necessary. • Record all incoming enquiries by documenting the enquiry and response, adhering to set SLA response times. • Schedule and book apprenticeship schedules (L3-5) using the internal booking system, liaising with scheduling and or delivery as appropriate. • Make schedule changes as required by learners, delivery colleagues or scheduling. Liaising with appropriate stakeholders depending on the reason for the re-schedule or cancellation. • Provide administrative Bud functions i.e. making changes to line manager details as requested. • Add or move customer accounts on relevant systems as required by sales, delivery or onboarding. Skills and Experience • Administrative experience ideally within the education sector will be an advantage • Multi-tasking and delivery to agreed timescale • Ability to interpret and implement regulations • Experience of working in a customer centric environment
SN5 7WZ

Administrator - Compliance Team

Ref. : 1000008963
London (Rosebery Avenue)
London
Administrator within our Compliance Team at QA Higher Education Full-time, Permanent, Based in London (Hybrid – 2–3 Days On-Site) Do you have strong administrative experience and a passion for compliance and supporting international students? If so, we have the perfect opportunity for you! About our role: As an Administrator within our Compliance Team, you’ll work at the heart of our compliance operations, helping to ensure that QA Higher Education meets all UKVI Student Visa regulations. You’ll be part of a supportive team and work closely with students and staff to monitor attendance, guide on visa requirements, and maintain high standards in compliance processes. Your work will directly support students on the Student Visa route—advising them, keeping records up to date, and ensuring our regulatory responsibilities are met. Good IT, Word and Excel skills a MUST. Here’s some of what’s involved: (click through to see the full JD) Advise students and staff on UKVI Student Visa rules and requirements Monitor student attendance and engagement, and follow up where needed Support with enrolment processes for international students Keep accurate records in line with UKVI and institutional requirements Work with academic staff to help reduce drop-out rates and promote retention Collect, organise and report on student compliance documentation Support the delivery of UKVI audits and ensure all documentation is up to date Help students understand visa rules through awareness and support sessions Work collaboratively with academic, admissions, finance, and compliance teams Bring your experience: Experience in UK higher education (desirable) Confident using Excel, Word, and data monitoring tools (essential) Highly organised and able to manage multiple tasks under pressure Excellent communication and problem-solving skills Knowledge of the Student Visa route and immigration rules (desirable) A relevant undergraduate degree or equivalent professional qualification A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. We look forward to hearing from you! The successful candidate will undertake a Basic DBS check. #Compliance #Excel #London #HigherEducation #Administration #QAHE
EC1R 4TF

Learner Retention and Career Coordinator

Ref. : 1000008921
Home Based
Other
Learner Retention and Career Coordinator Location-Remote About the Position: To engage in cross-departmental initiatives targeted at improving learner retention. Engaging with learners and communicating key findings to the wider business enabling QA to develop the tools, skills and information they need to enhance learner retention and overall experience on programme. Role Responsibilities: Provide information, advice and guidance to learners undertaking an apprenticeship with QA, this may be provided one to one or in groups Engage with learners across the apprenticeship journey to understand their experience and any risks to success Manage the relationship with stakeholders across the business, ensuring communication is clear and strong Monitor improvement and change initiatives to ensure agreed objectives are achieved and the intended business benefits are realised Identify common withdrawal and risk themes, ensuring the business has visibility to suitably address through improvement initiatives Identify improvement areas which will have a tangible result on learner retention, using learner data and trend analysis. Manage the Academic Misconduct process ensuring accuracy and clear communication Manage and implement Student / Learner voice initiatives across all programme levels resulting in tangible feedback to support continuous improvement Scope and implement improvement projects to support the wider careers information, advice and guidance strategy Develop and utilise a wide range of resources to support the careers information, advice and guidance offering Provide timely and accurate reporting to all stakeholders Ensure that you deliver outcomes required on a daily, weekly, and monthly basis Your Experience/Skills: Customer service experience essential Apprenticeship experience desirable Information, advice and guidance experience and/or qualification desirable A results orientated individual able to deliver projects and change in a fast paced, growing organisation Analysis skills and experience (desirable) Stakeholder management abilities Customer focused Ability to engage and motivate colleagues Ability to multitask and work under pressure Strong communication skills and abilities to build rapport with colleagues Experience of using Microsoft Office Desired Level 2 Math’s and English or equivalent
SN5 7WZ

Senior BI Analyst

Ref. : 1000008984
Home Based
Other
Senior BI Analyst Home based Permanent About the role: The QA Insights Team focus on providing key data analysis and insights to our colleagues in QA. You will be a senior member of the team playing a crucial role in driving the company’s growth and development through strategic analysis and transformation initiatives. Key Responsibilities Conduct research and analysis to identify business transformation opportunities and develop strategies for improvement. Collaborate with cross-functional teams to gather requirements, build/design a scope, take lead in meetings with stakeholders, test, implement, document, workshop, complete maintenance. Interpret and visualise data, analyse results using statistical techniques and provide ongoing reports. Work closely with the wider data engineering team to ensure changes are implemented in line with business requirements. Leverage the team to deliver fast paced and effective responses to ad hoc analysis requests and queries. Act as a bridge between the business functions and IT ensuring clarity of requirements for our IT team. Collaborate with IT to develop and improve underlying data. Identify, analyse, and interpret trends or patterns in complex data sets. Your Experience With QAs focus on being winners in the digital revolution, your experience in business transformation and BI tool is needed. Has worked extensively with BI tools in medium to large enterprise organisation with 5+ Years’ experience in a Data Analytical role. Strong analytical and problem-solving skills, with the ability to gather, interpret, and analyze complex data. Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse stakeholders. Strong stakeholder management skills, with the ability to collaborate and influence teams at all levels of the organization. Proven ability to drive change and implement transformation initiatives. Knowledge of industry standards and best practices in business transformation Experience in an Education / Apprenticeship sector is ideal. Essential: Data Analysis Skills Experience in producing trend/pattern analysis to track data journeys. Visualisation Our software of choice is Power BI, but experience in similar software (e.g. Tableau, Looker, Qlik) DAX Strong Excel skills Preferable: CRM experience (BUD, Maytas, Salesforce) JIRA
HOMEBASED

Registry Retention Team Manager, London

Ref. : 1000008655
London (Rosebery Avenue)
London
Registry Retention Team Manager London – Hybrid Working 1 to 2 days on campus weekly. Fulltime and Permanent Opportunity Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Registry Retention Team Manager, you will be responsible for the co-ordination of the Registry Retention function for all University Partners. Working closely with the Head of Registry Retention and Engagement to co-ordinate the operation, staff and processes, ensuring that the teams deliver an effective, timely, and customer focused service. Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required. Undertake key aspects of student retention activities, including managing the Registry Retention inbox, effective monitoring of ongoing Registry Retention support requests, cross-departmental collaboration to support student retention cases, and oversight of the Risk Register function. Student Case Management including communication with a variety of stakeholders. Retention representation at key internal meetings and case conferences Ensure that operations comply with university regulations, as well as wider Higher Education policies and procedures and provide advice to students and colleagues. Escalation point for complex student retention cases. Leading process improvements to enhance efficiencies within the team. Line management of a hybrid-team of Registry Retention Specialists Experience required: Experience in multi-department student support case management Experience in real-time conflict resolution and managing customer satisfaction. Extensive administrative experience within the education sector particularly focusing on Student Retention Experience of multi-tasking and delivery to agreed timescales. Understanding of Higher Education policies and regulations including OFS, Student Finance, and UKVI Extensive experience working across different University Partners and/or other external stakeholders. Experience of managing and prioritising complex workloads Experience of leading a team If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5.30pm Friday 18th July 2025
EC1R 4TF

Deputy Programme Leader (MBA)

Ref. : 1000008706
Manchester (St James Buildings)
Lancashire
Deputy Programme Leader (MBA) - Ulster University, Manchester Campus. I am really pleased to tell you about a QAHE internal opportunity now open for application. QAHE is recruiting for the role of Deputy Programme Leader for the Ulster University MBA Programme (Manchester Campus). As Deputy Programme Leader, you will have overall responsibility for coordinating and managing supervised Dissertations and Projects across the Ulster University provision at QAHE. To ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team Key responsibilities (please click through to read the job description in full) Support the Programme manager in the day-to-day running of the programme/s Act as a point of contact for Module Leaders, Lecturers and students on the programme/s where required. Support the Programme Leader in the effective academic management and delivery of the programme. Support in ensuring all key academic processes associated relating to delivery of the programme are completed in accordance with university policy and best practice Support in the co-ordinating and planning delivery of the programme. Support in the management the academic and operational relationship with the university. Support in the Implementation of the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate Develop and promote learning and teaching approaches to support student achievement and experience Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed Assist with preparation for exam boards Coordinate with the Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules Organise and conduct inductions for the programme/s where needed Must have's Undergraduate and master’s degree or equivalent HE Programme Management experience desirable HEA Fellowship – desirable If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to PeopleLink: Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 18/07/2025 at 17.30pm
M1 6FQ

Learning Designer

Ref. : 1000008905
London (International House)
London
Learning Designer London/Hybrid (2 days in the office) Permanent As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
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Programme Leader (MSc International Business)

Ref. : 1000008674
London, Manchester or Birmingham
England
Programme Leader (MSc International Business)- Ulster University I am really pleased to tell you about a QAHE internal opportunity for a Programme Leader (MSc International Business) now open for application. QAHE is recruiting for the role of Programme Leader for the Ulster University MSc International Business Programme. As Programme Leader, you will have overall responsibility for leading and managing academic delivery of the MSc International Business programme in partnership with Ulster University. You will ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team Key responsibilities (please click through to read the job description in full) To support the effective delivery of the management of a postgraduate degree programmes at the research/dissertation phase To co-ordinate and plan delivery of the year of the programme being delivered To act as the first point of contact for academic queries regarding the dissertation/research phase of postgraduate programme To contribute to management of the academic and operational relationship with the university on a day-to-day basis To implement the University’s academic and quality assurance policies and procedures, to be accountable for academic standards To monitor and review student achievement/progression and implement additional support mechanisms as appropriate. To improve established and develop learning and teaching approaches to support student achievement and experience. To teach on modules as appropriate, as well as taking module leadership where required To support less experienced lecturers when needed as directed by Academic Managers Fair allocation and coordination of dissertation/project supervisors To liaise with a team of Lecturers regarding delivery, assessment, marking and management of undergraduate dissertations and research projects Develop policy and procedure to enhance the process and experience of staff and students. Support the mentoring and development of the faculty Must have's Relevant academic programme management experience – Essential. Doctorate Degree (or close to completion)- Desirable HEA Fellowship – desirable If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 18/07/ 2025 at 17.30pm

Deputy Programme Leader (Graduate Certificate)

Ref. : 1000008708
Manchester (St James Buildings)
Lancashire
Deputy Programme Leader (Graduate Certificate) - Ulster University, Manchester Campus. I am really pleased to tell you about a QAHE internal opportunity now open for application. QAHE is recruiting for the role of Deputy Programme Leader for the Ulster University Graduate Certificate Programme (Manchester Campus). As Deputy Programme Leader, you will have overall responsibility for coordinating and managing supervised Dissertations and Projects across the Ulster University provision at QAHE. To ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team Key responsibilities (please click through to read the job description in full) Support the Programme manager in the day-to-day running of the programme/s Act as a point of contact for Heads of Years and Module Leaders on the programme/s where required Support the effective delivery of the management of the degree programmes Ensure all key academic processes associated with delivery of the programme are completed in accordance with university policy and best practice Co-ordinate and plan delivery of the programmes Management the academic and operational relationship with the university Implement the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate Develop and promote learning and teaching approaches to support student achievement and experience Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed Assist with preparation for exam boards Liaise with Heads of Year and Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules Organise and conduct inductions for the programme/s where needed Must have's Undergraduate and master’s degree or equivalent HE Programme Management experience desirable HEA Fellowship – desirable If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 18/07/2025 at 17.30pm
M1 6FQ

Client Relationship Director

Ref. : 1000008854
Manchester (St James Buildings)
Lancashire
Sales – Client Relationship Director Full-Time/Permanent Salary - Competitive Salary + Commission Location - Manchester About QA Our mission within the Public Sector sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes. To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Public Sector, Local Government & Defence. Key Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue . Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end. Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics What You'll' Bring Good communication for internal and external stakeholders up to C suite level Driven and hungry for the sale Dynamic and innovative Willing to challenge the status quo Demonstrable success in sales Sounds great, doesn’t it? And in return we will offer you
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