QA - Search results(4 vacancies/1)-Profession : Finance

Income Team Supervisor

Ref. : 1000008793
London (Rosebery Avenue)
London
Income Supervisor, London Campus QA Higher Education, fulltime, Mon-Fri 9am-5.30pm Are you experienced in Leading Successful Teams, with a background in Credit and Income? Are you looking to progress in a Fast Paced, Vibrant and Rewarding organisation? Then we have the role for you, read on to find out more. About our role: As Income Supervisor, you will be leading a small and busy team across multiple locations, managing the end-to-end revenue collection process for QA Higher Education, overseeing four distinct sales ledgers linked to key education partners. You will play a vital role in maximising cash flow by prioritising debt collection, issuing instalment plans, and ensuring timely Student Finance England approvals. Here’s a flavour of what’s involved: (click through to read the JD) Responsibility for revenue creation and collection across four individual sales ledgers/partners, ensuring timely and accurate reconciliation. Deliver key financial reporting and analytics to senior management, providing insights to support strategic decision-making. Manage high volumes of both face-to-face and remote (phone/email) communications with internal and external stakeholders. Supervise three direct reports across multiple locations, providing guidance, support, and performance oversight. Prioritise collection of outstanding revenue, issued instalment plans, and followed up on Student Finance England (SFE) approvals to reduce risk and maximise cash flow. Assist the Credit Manager with day-to-day operational activities, including process improvements and workflow management. Bring your experience: Proven high level communication skills. Experience of using CRM and accounting database desirable. Understanding of Microsoft office systems and basic level competencies Database management experience desirable. Self-motivated and driven. Versatile and flexible to adapt to new tasks. Calm and composed approach to maintain positive approach in high stress environments. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #income #credit #finance #audit #customerservcie #education #London #LifeAtQA
EC1R 4TF

Customer Support Administrator - Income Team

Ref. : 1000008749
London (Middlesex Street)
London
Customer Support Administrator within our Income Team London Campus, QA Higher Education Monday to Friday 8.30am-5pm OR 9am-5.30pm Permanent Opportunity About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity. Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. Bring your experience: Customer focused with good IT and computer skills. Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks. Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations. Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #customerservice #administrator #london #student fees #LifeAtQA #highereducation
E1 7HT

Revenue Operations Specialist

Ref. : 1000008682
London (International House)
London
Role: Revenue Operations Specialist Location: London (hybrid) As a Revenue Operations Specialist, you'll be supporting our Sales Operations team in optimizing sales processes, managing sales data, and supporting the sales team, focused on a specific channel (sales team) for maximum impact. You will play a key role in ensuring that our sales, marketing, and customer success teams have the tools, data, and support needed to drive growth and you will be empowered to drive these changes. About the role: Ensure accurate and clean data across all systems, maintaining data integrity within the CRM and other operational platforms. Generate regular reports and dashboards to track KPIs and revenue performance, providing actionable insights to leadership teams. Help implement and refine revenue-generating processes, including pipeline management, forecasting, and deal desk operations. Identify areas for improvement and work with leadership to implement new strategies or tools to support business growth and efficiency. Analysing sales and marketing data to identify trends and opportunities for improvement, including the monitoring of broad pipeline improvement and forecast accuracy Your Experience: Experience within Revenue Operations, Sales Operations, or similar roles. Have experience collaborating across multiple departments within a structurally complex organisation Knowledge of sales and marketing automation platforms. A passion for data and the desire to drive improvement in business operations. Experience using CRM systems (such as Salesforce), marketing automation tools, and analytics platforms. Understanding of compliance regulations and legal requirements in the field of revenue management About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. Please find out more about us at https://www.qa.com/about/careers/
E1W 1UN

Administrator within our Income Team, London

Ref. : 1000008631
London
London
Administrator within our Income Team London, QA Higher Education Fulltime & Permanent Opportunity working on campus. About our role: Do you have excellent customer service & admin skills? Are you a recent Graduate or Administrator looking for a new and challenging opportunity within a busy & growing Finance Income team. Your focus: (FULL TRAINING PROVIDED) As administrator within our income team, you will be dealing with external and internal communications via phone and email. You’ll have lots of interaction with our students, assisting with high volumes of face-to-face queries and questions, supporting with applications, advising and assisting our customers with the Student Finance England Scheme and general administration. You’ll also assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. In interest in finance would be very desirable, as you will be dealing with student fee payments etc. Bring your experience: Proven high level communication skills. High Level Customer Service Understanding of Microsoft office systems and basic level competency Database management experience desirable Self-motivated and driven. Versatile and flexible to adapt to new tasks. Calm and composed approach to maintain positive approach in high stress environments. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will be required to undertake a basic DBS check We look forward to hearing from you! #customerservice #administrator #LifeAtQA #highereducation #London #graduate
B3 3PL

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