QA - Search results(12 vacancies/1)-Country : Europe-->UK

Learning Designer

Ref. : 1000008905
Home Based
Other
Learning Designer London/Hybrid As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
HOMEBASED

Chief of Staff London OR Birmingham based

Ref. : 1000008781
London or Birmingham
England
Chief of Staff    QA Higher Education, London OR Birmingham based. Hybrid working with Travel. Closing date for application Friday 13th June Are you a dynamic, determined, ambitious and ready to take on a stretching opportunity within a vibrant team? If you are an outstanding problem solver, passionate about improving education and looking for a varied challenge in a fast-paced, entrepreneurial environment, we would love to hear from you. Our Chief of Staff is a new role to support our QAHE Chief Operating Officer in the development, implementation and operation of the operational strategy and operating model. You can expect a varied role, working across projects, process and systems, where you will need to demonstrate insight and initiative as well as represent the COO. You will plan, coordinate and implement key strategic initiatives across QAHE ensuring full engagement and clarity on initiatives and activities across the business. Strategic Initiatives will be project based in nature focusing on projects of high importance to the COO and Executive team and strategic importance to the business and its stakeholders. Here's some of what’s involved: (click to review full details of the Job Description) The role is expected to manage multiple competing priorities: Designing and managing the business and governance cycle for QAHE including Exec, SMT and wider leadership meetings, All Hands, key workstreams and their regular meeting cycles Supporting governance and performance management of the organisation, including attending, setting agendas for and minuting key meetings Program Managing pieces of work directly, to supporting and communicating business-wide change and Strategic Initiatives. Thought leadership and external scanning for market and competitive insight as well as Higher Education policy to inform operational strategy. Supporting the COO directly to prioritise and manage workload, representing the COO in different meetings and with different audiences when appropriate. Develop the COO’s presentations and speeches for internal, external and partner meetings. Support the COO and Exec team in all aspects of external relations, including planning for and execution of key business events. Support workstreams directly as required, for example the Target Operating Model and Digital Transformation activity as these pieces of work reach critical points in their delivery. An ear to the ground for the COO and Exec team on company morale and culture, key people issues or communications challenges, for instance. #chiefofstaff #generalmanager  #MBA  #MBAgraduate #london #birmingham #qahighereducation

Customer Success Manager

Ref. : 1000008857
UK
Other
Role: Customer Success Manager Location: London Your role will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be a point of contact for clients, working with many C-Suite and VP level partners, so you will need to demonstrate ability to lead, consult and advise clients on best practice and share industry knowledge. Key Responsibilities: You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment. You will also work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships. You will be responsible for setting up curriculums and programs with these clients, so need to have a curiosity and interest in our content, product offerings and how these solve for client needs. About you: We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form. A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include the senior leadership team, Sales/New Business, Product, and Marketing Knowledge of consultative sales techniques, competitor landscape, managed services
TBC

Service Delivery Manager

Ref. : 1000008783
Home Based
Other
Service Delivery Manager – Apprenticeships (Service Delivery) Location: Home Based - with travel required as per customer/internal requirements FIXED TERM CONTRACT - 12 Months About the role: As a Service Delivery Manager, you will serve as the trusted advisor and primary point of contact for QA’s largest customers, ensuring the successful delivery of learning and apprenticeship programmes. Your role will involve representing the customer’s voice internally, collaborating across multiple service lines, and driving service excellence aligned with customer talent strategies. You will drive Service performance across customer contracts, lead the provision of MI and provide ownership across complex escalations. You will also lead on customer and internal enhancements whilst maintaining strong relationships across QA to support overall objectives. Key Responsibilities: Build and maintain strong relationships with senior customer stakeholders, act as a trusted advisor, and ensure alignment between learning programmes and customer talent strategies. Manage KPIs and contractual commitments across your customer portfolio and proactively mitigate risks to ensure successful Apprenticeship outcomes. Serve as the primary operational point of contact for your customer portfolio within QA, fostering collaboration across service lines and internal teams to meet customer expectations and deliver integrated solutions. Drive process enhancements, monitor programme outcomes, and report on progress, using insights to identify improvements and demonstrate value delivered. Support the wider function, contribute to a high-performance culture, and ensure work is well-organised, aligned with QA goals, and escalated appropriately when needed. Your Benefits: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
HOMEBASED

Data Analytics Apprenticeship Tutor

Ref. : 1000008363
Home Based
Other
Data Analytics Apprenticeship Tutor Remote Full time/Permanent Role Purpose As a Data Analytics trainer with QA, you will be at the forefront of data and technical delivery, working with subject matter experts to develop, design and deliver cutting-edge Apprenticeship programs using the latest industry standard software. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses to promote outstanding delivery. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of delivery, adopting our 6 quality principles Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever-evolving field of data technology Complete accurate and timely attendance registers for 100% delivery Your Experience/Skills: Building and manipulating database applications, both locally and in the cloud Craft captivating learning experiences which demonstrate your design, development, and delivery of learning in Data. Proficient in non-scripting ETL tools. Proficient in Power Bi, Tableau, Qlik and Databricks. Knowledge and experience of data analytics. Champion of data management best practice. Versatility in subject knowledge supporting multiple delivery programme opportunities Shows a thirst for skills, knowledge and understanding in the following: Data storytelling with PowerBI and Desktop (including DAX). Engineering data in Azure. Virtuoso with Microsoft SQL databases (on-premises and within Azure). Data wrangling wizard using C#, R and Python. Passion for lifelong learning and development as a profession.
TBC

Digital Learning Consultant - Data

Ref. : 1000008858
Home Based
Other
Digital Learning Specialist - Data Remote What you’ll be doing? You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme. What is my purpose in this role? Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme. What will I be doing? Learning Specialists to provide a link between the classroom and their online learning. Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning submissions, ensuring they meet the required criteria. Coach and support an agreed case-load of learners in smaller organisations and corporate environments Work with internal Digital Learning Advisors, other DLC’s and Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time. Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation. Leverage a ‘many-to-many’ mind-set and utilise technology effectively and safely to deliver cohort–wide online coaching. Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy What do I need to succeed? Recent industry experience in a Data analytics role. Worked with large sets of data using visualisation tools; PowerBi and Tableau Expert skillset in Excel If you have an understanding of the developments in data analysis and have the ability to mentor and coach learners through their apprenticeship, then this could be the role for you.
HOMEBASED

Degree Apprenticeship Coach (Digital and Technology Solutions)

Ref. : 1000008663
Home Based
Other
Degree Apprenticeship Coach (Digital and Technology Solutions) Remote/Home-based Are you looking for your next move in technical skills coaching and have some valuable degree apprenticeships experience? Or maybe you have a technical background in an IT Management role and feel passionate about coaching our learners to help them get the best out of their courses? If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too! What is my purpose in this role? Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme. What will I be doing? *You will be managing, with some guidance, a targeted number of learners throughout their learning journey *You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles *You will also ensure learners have clear objectives termly to support their timely progression. *You’ll provide coaching via the appropriate methods to best support individual learner needs *You will be responsible for supporting learners through their learning journey to successful completion of their assessment *You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules *You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment. *You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression. What do I need to succeed? This role would be a great fit if you’ve industry experience within one of the below specialisms : Software Developer/Engineer/Tester (Software engineering) Data Specialist/Analyst (Data analytics) IT Consultant/Project Manager (IT operations/project management) Network Engineer/Consultant (Networking) Cyber Security Analyst (Infosec/cybersecurity) You need to hold a Masters in a related technical subject)
HOMEBASED

Digital Learning Advisor

Ref. : 1000008666
Home Based
Other
Digital Learning Advisor Remote (ability to come to a QA office with advanced notice) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Digital Learning team, this role will be responsible for providing support and guidance to learners, providing a positive learner experience and ensuring the team KPI’s are met. You will also be enrolled onto a Data Technician level 3 apprenticeship. Key Responsibilities: Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning Submissions, ensuring they meet the required criteria. Work with and support the team of Digital Learning Consultants, other DLA’s (where appropriate) and Learning Specialists to ensure learners receive feedback on submissions and responses to queries within SLA. Be available on Zendesk online chat during working hours and provide prompt responses to learner queries. Monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area. Professionally engage with both employers and learners to update on progress and plan for realistic progression. Deal with customer questions and complaints in line with Company policy where appropriate. About you: Excellent verbal and written communication skills Ability to engage and motivate learners remotely Self-motivated with a customer centric focus Strong planning and organising skills Ability to solve problems using experience and knowledge to overcome barriers Desire to learn and develop Safeguarding QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including: an enhanced disclosure check Child Barring list check qualification checks online checks medical fitness identity and right to work All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview. We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.
HOMEBASED

Business Analyst Apprenticeship Coach

Ref. : 1000008809
Home Based
Other
Business Analyst Apprenticeship Coach Fully remote QA are the market leader in technology learning & apprenticeship solutions. Our new way of learning draws on both digital and live methods, so you'll have the chance to set your mark through a variety of channels. Digital learning is continually growing and evolving, and we've only just touched the surface of what's possible. We're actively making a difference in other people's lives, and you will be at the heart of that. Our culture echoes this positivity, we know that collectively our ideas will revolutionise learning. We work with the world's biggest brands & companies to give them the competitive edge in the digital world of today. As a Digital Learning Consultant you will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme. Key Responsibilities: Coach and support a case-load of learners through their cyber apprenticeship Collaborate with our internal Learning Specialists and course developers to ensure learners successfully achieve their apprenticeship programme on time. Provide clear and detailed written feedback on learning activities and goal completion Support learners online across a variety of modules specifically helping them apply their skills to their current job roles. Skills and Experience Recent industry experience in a BA role (min 5 years) Business modelling and data modelling experience Excellent research and analytical skills Investigation techniques and requirements engineering knowledge and experience Experience in stakeholder management Analysed the structure of a business to determine how it operates and determine its objectives Understanding of the business analysis fundamentals User acceptance testing knowledge and experience
HOMEBASED

Recruitment Consultant within Education

Ref. : 1000008712
London, Manchester or Birmingham
England
Recruitment Consultant within Education QA Higher Education, London OR Birmingham based. Hybrid working, fulltime & permanent opportunity. Are you a motivated, results-oriented SALES professional, perhaps with a passion or interest in education. Our role would suit an existing recruitment consultant or salesperson looking for a rewarding and lucrative opportunity, hybrid working in a growing and ambitious commercial company and vibrant team. We are currently recruiting for an exceptional Sales individual to convert warm leads from potential clients (UK & International students) to come study with us on our undergraduate or postgraduate programmes here in the UK. Our campuses are in London, Birmingham & Manchester The successful candidate will excel at building meaningful relationships, thrive in a dynamic, fast-paced environment, and consistently meet or exceed realistic sales targets. You will play a key role in driving growth by converting new business opportunities, nurturing relationships, and delivering tailored solutions to our potential students. We work in partnership with universities and education specialists to provide learning opportunities and support our students to fulfil their potential. Here’s some of what’s involved: (please click through for the full JD) Work closely with Head of Sales to support marketing and recruitment strategies. To provide first class customer service to our university partners and students Have a thorough understanding of all products and assist in identifying new channels and student recruitment opportunities. Report on sales activities and recruitment/application numbers. Assist with planning, engaging, developing and growing sales channels. Plan and attend relevant sales events. Manage sales pipeline and student databases effectively. Support with Marketing and Business Development events. Bring your experience: High level of business acumen Track record of success in sales environment Track record of success in sales conversion calls Experience in using a CRM system. Track record of working in a customer facing environment A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #highereducation #businessdevelopment #newbusiness #sales #studentrecruitment #qahighereducation #LifeAtQA #London #birmingham
B3 3PL

Data and Software lecturer

Ref. : 1000008365
Home Based
Other
Data and Software lecturer Home based About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities Subject Areas (suggested in the Software and Data area but not limited to) Software Coding and Programming experience (Python experience essential) Full stack / Web development Automation in software development Flask Django DevOps Data Machine learning SQL Data Visualisation - Power BI Data Analytics / Statistics Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification Excellent, detailed knowledge of more than one topic within the required subject areas Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education Understanding of equality and diversity issues
TBC

Computing Lecturer

Ref. : 1000008441
Home Based
Other
Computing Lecturer Home based Job Purpose As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. The role of a Lecturer includes delivery of workshops, marking and module leadership. Role Responsibilities: To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure continual programme improvements, and that all apprentices receive a high quality learning experience. Act as moderator and peer reviewer for other modules on a termly basis. Feedback from apprentices in evaluations judge the quality of learning to be “very satisfied” or “satisfied”, using the Satisfaction score calculation to ensure a target of a minimum of 90% is achieved. Teaching and learning practice are consistently judged to be ‘good’ or ‘ outstanding’ as part of the regular peer observations of teaching and learning. Your Experience/Skills Essential Qualifications: A post-graduate degree (MSc or similar) A teaching qualification or a desire to obtain one, preferably Fellowship of the Higher Education Academy Subject specific qualifications Desirable Qualifications: PhD or working towards one Teaching qualifications Ability to deliver practical and engaging teaching and learning sessions. Industry experience within subject area. Excellent, detailed knowledge of more than one topic within the required subject areas (e.g. IT PM, Computer Science, Business & Tech, Data Science). Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education. Understanding of equity and diversity issues.
B5 4UA

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