QA - Search results(58 vacancies/2)-Display all

International Admissions Officer

Ref. : 1000008830
London (Middlesex Street)
London
Admissions Officer, QA Higher Education Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you!
E1 7HT

People Experience Manager HR, London

Ref. : 1000008910
London (Middlesex Street)
London
People Experience Manager (HR), London based. QA Higher Education, Hybrid working 2 days in the office NEW ROLE QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. Are you passionate about creating exceptional employee experiences? Do you thrive in a fast-paced, people-focused environment? QA Higher Education (QAHE) is looking for a People Experience Manager to champion our culture, drive engagement, and enhance the employee journey from start to finish. As our People Experience Manager, you’ll play a key role in shaping and delivering initiatives that support wellbeing, inclusion, recognition, and engagement. You’ll collaborate with our People Team and stakeholders across the business to ensure our Employee Value Proposition is lived and felt at every stage of the employee lifecycle. From time to time you will be required to travel to our other campus locations. Here’s a little of what you’ll be doing (please click through to read the full job description): Lead staff recognition and long service award programmes. Drive performance management engagement and system effectiveness. Organise and promote internal events and the annual staff party. Create and analyse employee surveys and feedback. Collaborate with the People team and key stakeholders to align employee experience initiatives with the business and people strategy to ensure a consistent employee experience. Manage internal communications, including the People Team newsletter. Champion our culture and continuously improve the employee experience. Bring your experience and qualifications: You’re a confident communicator, a natural organiser, and a culture champion. You bring: Experience in employee engagement or HR-related roles Strong project management and data analysis skills A collaborative, solution-focused mindset Excellent MS Office skills (Excel, Word, PowerPoint) A little more about QA Higher Education Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Ready to make a difference? Apply now and help us build a workplace where people thrive. #london #qahighereducation #IND01 IND01 #peopleexperience #humuanresources #wellbeing #inclusion
E1 7HT

Customer Services Administrator (Service Delivery Specialist)

Ref. : 1000008890
Cheltenham
Gloucestershire
Customer Services Administrator (Service Delivery Specialist) Part time OR full time available Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Processing a variety of bookings for customers, from QA courses to conferences Supporting course admin, such as arranging pre course reading, courseware, access to online portals, exam vouchers and e-learning. Support learner queries and requests with prompt responses, meeting internal SLAs Work with colleagues to drive quality and operational excellence for learner engagement, retention, and achievement in line with business strategy and plans. Report issues and themes to line manager to help improve the feedback we give to internal customers Develop and build new standard reporting outputs for functional consumption. About you Experience in an administration and customer service role Experience of working in a fast-paced customer facing role Understands how to convert data into compelling BI reporting and/or analysis Excellent data visualisation ability Previous experience in Bookings Management, Customer Service and Administration
TBC

Lecturer / Personal Tutor Maths & Digital Skills, London

Ref. : 1000008775
London
London
Lecturer in Maths & Digital Skills (1:1 and small group tuition) Part-time, on campus role 3 days per week, 12 months fixed term contract initially QA Higher Education, London Monday & Tuesday 12:00 – 18:30 and Friday 10:45 – 17:30 Do you have teaching experience in Maths &Digital Skills at UG and PG level. Do you enjoy supporting students on a one-to-one basis, small tutorials and workshops, where you can assist our Higher Education students with their Maths and Digital Skills. Many of our students are from overseas and often our students haven’t studied for a few years, both are examples of where your knowledge & academic support will be needed. We have an exciting opportunity to be part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ future. Your focus: You will be working within the Academic Community of Excellence (ACE) team to support learners with their maths & digital skills development alongside their classes. You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as excel in their studies. Bring your knowledge, to power each student’s potential. Here’s a little of what you’ll be doing: Plan, prepare and deliver effective and engaging group, one-to-one and drop-in sessions (face-to-face and online) to support and develop students’ learning, academic and digital skills, and wellbeing. Keep accurate tutorial records to monitor learner progress and achievement Deliver engaging and creative learning to meet the needs of the learner Develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs) Be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals. Initiate and maintain regular contact with students to establish a supportive and professional relationship. Track, monitor and review students’ academic progress/achievement, development, and wellbeing. Signpost students towards appropriate sources of support where necessary Organise and promote Academic Community of Excellence (ACE) at QA events. Bring your experience: Post Graduate Qualification (Master’s/DELTA or equivalent) Experience of delivering one-to-one Maths and Digital Skills tutorials and academic workshops HE skills tutor experience (desirable)  Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching. Expertise in subject area of Maths and Digital Skills Ability to use a range of learning and teaching approaches. #london #personaltutor #maths #digitalskills #lecturer #highereducation #delta
TBC

Apprenticeship Central Services Officer

Ref. : 1000008997
London (International House)
London
Apprenticeship Central Services Officer 6 months contract Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow) As part of the central services function, this role is pivotable in providing central support to our apprentices throughout their journey with us. This team will work together to provide the best possible support through displaying best practice, efficiency, initiative, attention to detail and open communication. You will work closely with our onboarding teams to identify and appropriately recognise, any prior learning that new apprentices have, ensuring their journey with QA is adjusted based on their prior skills, knowledge and behaviours. Job Responsibilities • Provide a responsive contact desk for all apprentices as well as both external and internal stakeholders. • Respond to all phone and email-based enquiries in a timely manner, resolving or re-directing queries where necessary. • Record all incoming enquiries by documenting the enquiry and response, adhering to set SLA response times. • Schedule and book apprenticeship schedules (L3-5) using the internal booking system, liaising with scheduling and or delivery as appropriate. • Make schedule changes as required by learners, delivery colleagues or scheduling. Liaising with appropriate stakeholders depending on the reason for the re-schedule or cancellation. • Provide administrative Bud functions i.e. making changes to line manager details as requested. • Add or move customer accounts on relevant systems as required by sales, delivery or onboarding. Skills and Experience • Administrative experience ideally within the education sector will be an advantage • Multi-tasking and delivery to agreed timescale • Ability to interpret and implement regulations • Experience of working in a customer centric environment
SN5 7WZ

Administrator - Compliance Team

Ref. : 1000008963
London (Rosebery Avenue)
London
Administrator within our Compliance Team at QA Higher Education Full-time, Permanent, Based in London (Hybrid – 2–3 Days On-Site) Do you have strong administrative experience and a passion for compliance and supporting international students? If so, we have the perfect opportunity for you! About our role: As an Administrator within our Compliance Team, you’ll work at the heart of our compliance operations, helping to ensure that QA Higher Education meets all UKVI Student Visa regulations. You’ll be part of a supportive team and work closely with students and staff to monitor attendance, guide on visa requirements, and maintain high standards in compliance processes. Your work will directly support students on the Student Visa route—advising them, keeping records up to date, and ensuring our regulatory responsibilities are met. Good IT, Word and Excel skills a MUST. Here’s some of what’s involved: (click through to see the full JD) Advise students and staff on UKVI Student Visa rules and requirements Monitor student attendance and engagement, and follow up where needed Support with enrolment processes for international students Keep accurate records in line with UKVI and institutional requirements Work with academic staff to help reduce drop-out rates and promote retention Collect, organise and report on student compliance documentation Support the delivery of UKVI audits and ensure all documentation is up to date Help students understand visa rules through awareness and support sessions Work collaboratively with academic, admissions, finance, and compliance teams Bring your experience: Experience in UK higher education (desirable) Confident using Excel, Word, and data monitoring tools (essential) Highly organised and able to manage multiple tasks under pressure Excellent communication and problem-solving skills Knowledge of the Student Visa route and immigration rules (desirable) A relevant undergraduate degree or equivalent professional qualification A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. We look forward to hearing from you! The successful candidate will undertake a Basic DBS check. #Compliance #Excel #London #HigherEducation #Administration #QAHE
EC1R 4TF

Learner Retention and Career Coordinator

Ref. : 1000008921
Home Based
Other
Learner Retention and Career Coordinator Location-Remote About the Position: To engage in cross-departmental initiatives targeted at improving learner retention. Engaging with learners and communicating key findings to the wider business enabling QA to develop the tools, skills and information they need to enhance learner retention and overall experience on programme. Role Responsibilities: Provide information, advice and guidance to learners undertaking an apprenticeship with QA, this may be provided one to one or in groups Engage with learners across the apprenticeship journey to understand their experience and any risks to success Manage the relationship with stakeholders across the business, ensuring communication is clear and strong Monitor improvement and change initiatives to ensure agreed objectives are achieved and the intended business benefits are realised Identify common withdrawal and risk themes, ensuring the business has visibility to suitably address through improvement initiatives Identify improvement areas which will have a tangible result on learner retention, using learner data and trend analysis. Manage the Academic Misconduct process ensuring accuracy and clear communication Manage and implement Student / Learner voice initiatives across all programme levels resulting in tangible feedback to support continuous improvement Scope and implement improvement projects to support the wider careers information, advice and guidance strategy Develop and utilise a wide range of resources to support the careers information, advice and guidance offering Provide timely and accurate reporting to all stakeholders Ensure that you deliver outcomes required on a daily, weekly, and monthly basis Your Experience/Skills: Customer service experience essential Apprenticeship experience desirable Information, advice and guidance experience and/or qualification desirable A results orientated individual able to deliver projects and change in a fast paced, growing organisation Analysis skills and experience (desirable) Stakeholder management abilities Customer focused Ability to engage and motivate colleagues Ability to multitask and work under pressure Strong communication skills and abilities to build rapport with colleagues Experience of using Microsoft Office Desired Level 2 Math’s and English or equivalent
SN5 7WZ

Senior BI Analyst

Ref. : 1000008984
Home Based
Other
Senior BI Analyst Home based Permanent About the role: The QA Insights Team focus on providing key data analysis and insights to our colleagues in QA. You will be a senior member of the team playing a crucial role in driving the company’s growth and development through strategic analysis and transformation initiatives. Key Responsibilities Conduct research and analysis to identify business transformation opportunities and develop strategies for improvement. Collaborate with cross-functional teams to gather requirements, build/design a scope, take lead in meetings with stakeholders, test, implement, document, workshop, complete maintenance. Interpret and visualise data, analyse results using statistical techniques and provide ongoing reports. Work closely with the wider data engineering team to ensure changes are implemented in line with business requirements. Leverage the team to deliver fast paced and effective responses to ad hoc analysis requests and queries. Act as a bridge between the business functions and IT ensuring clarity of requirements for our IT team. Collaborate with IT to develop and improve underlying data. Identify, analyse, and interpret trends or patterns in complex data sets. Your Experience With QAs focus on being winners in the digital revolution, your experience in business transformation and BI tool is needed. Has worked extensively with BI tools in medium to large enterprise organisation with 5+ Years’ experience in a Data Analytical role. Strong analytical and problem-solving skills, with the ability to gather, interpret, and analyze complex data. Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse stakeholders. Strong stakeholder management skills, with the ability to collaborate and influence teams at all levels of the organization. Proven ability to drive change and implement transformation initiatives. Knowledge of industry standards and best practices in business transformation Experience in an Education / Apprenticeship sector is ideal. Essential: Data Analysis Skills Experience in producing trend/pattern analysis to track data journeys. Visualisation Our software of choice is Power BI, but experience in similar software (e.g. Tableau, Looker, Qlik) DAX Strong Excel skills Preferable: CRM experience (BUD, Maytas, Salesforce) JIRA
HOMEBASED

Registry Retention Team Manager, London

Ref. : 1000008655
London (Rosebery Avenue)
London
Registry Retention Team Manager London – Hybrid Working 1 to 2 days on campus weekly. Fulltime and Permanent Opportunity Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Registry Retention Team Manager, you will be responsible for the co-ordination of the Registry Retention function for all University Partners. Working closely with the Head of Registry Retention and Engagement to co-ordinate the operation, staff and processes, ensuring that the teams deliver an effective, timely, and customer focused service. Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required. Undertake key aspects of student retention activities, including managing the Registry Retention inbox, effective monitoring of ongoing Registry Retention support requests, cross-departmental collaboration to support student retention cases, and oversight of the Risk Register function. Student Case Management including communication with a variety of stakeholders. Retention representation at key internal meetings and case conferences Ensure that operations comply with university regulations, as well as wider Higher Education policies and procedures and provide advice to students and colleagues. Escalation point for complex student retention cases. Leading process improvements to enhance efficiencies within the team. Line management of a hybrid-team of Registry Retention Specialists Experience required: Experience in multi-department student support case management Experience in real-time conflict resolution and managing customer satisfaction. Extensive administrative experience within the education sector particularly focusing on Student Retention Experience of multi-tasking and delivery to agreed timescales. Understanding of Higher Education policies and regulations including OFS, Student Finance, and UKVI Extensive experience working across different University Partners and/or other external stakeholders. Experience of managing and prioritising complex workloads Experience of leading a team If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5.30pm Friday 18th July 2025
EC1R 4TF

Deputy Programme Leader (MBA)

Ref. : 1000008706
Manchester (St James Buildings)
Lancashire
Deputy Programme Leader (MBA) - Ulster University, Manchester Campus. I am really pleased to tell you about a QAHE internal opportunity now open for application. QAHE is recruiting for the role of Deputy Programme Leader for the Ulster University MBA Programme (Manchester Campus). As Deputy Programme Leader, you will have overall responsibility for coordinating and managing supervised Dissertations and Projects across the Ulster University provision at QAHE. To ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team Key responsibilities (please click through to read the job description in full) Support the Programme manager in the day-to-day running of the programme/s Act as a point of contact for Module Leaders, Lecturers and students on the programme/s where required. Support the Programme Leader in the effective academic management and delivery of the programme. Support in ensuring all key academic processes associated relating to delivery of the programme are completed in accordance with university policy and best practice Support in the co-ordinating and planning delivery of the programme. Support in the management the academic and operational relationship with the university. Support in the Implementation of the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate Develop and promote learning and teaching approaches to support student achievement and experience Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed Assist with preparation for exam boards Coordinate with the Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules Organise and conduct inductions for the programme/s where needed Must have's Undergraduate and master’s degree or equivalent HE Programme Management experience desirable HEA Fellowship – desirable If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to PeopleLink: Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 18/07/2025 at 17.30pm
M1 6FQ

Learning Designer

Ref. : 1000008905
London (International House)
London
Learning Designer London/Hybrid (2 days in the office) Permanent As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
HOMEBASED

Programme Leader (MSc International Business)

Ref. : 1000008674
London, Manchester or Birmingham
England
Programme Leader (MSc International Business)- Ulster University I am really pleased to tell you about a QAHE internal opportunity for a Programme Leader (MSc International Business) now open for application. QAHE is recruiting for the role of Programme Leader for the Ulster University MSc International Business Programme. As Programme Leader, you will have overall responsibility for leading and managing academic delivery of the MSc International Business programme in partnership with Ulster University. You will ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team Key responsibilities (please click through to read the job description in full) To support the effective delivery of the management of a postgraduate degree programmes at the research/dissertation phase To co-ordinate and plan delivery of the year of the programme being delivered To act as the first point of contact for academic queries regarding the dissertation/research phase of postgraduate programme To contribute to management of the academic and operational relationship with the university on a day-to-day basis To implement the University’s academic and quality assurance policies and procedures, to be accountable for academic standards To monitor and review student achievement/progression and implement additional support mechanisms as appropriate. To improve established and develop learning and teaching approaches to support student achievement and experience. To teach on modules as appropriate, as well as taking module leadership where required To support less experienced lecturers when needed as directed by Academic Managers Fair allocation and coordination of dissertation/project supervisors To liaise with a team of Lecturers regarding delivery, assessment, marking and management of undergraduate dissertations and research projects Develop policy and procedure to enhance the process and experience of staff and students. Support the mentoring and development of the faculty Must have's Relevant academic programme management experience – Essential. Doctorate Degree (or close to completion)- Desirable HEA Fellowship – desirable If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 18/07/ 2025 at 17.30pm

Deputy Programme Leader (Graduate Certificate)

Ref. : 1000008708
Manchester (St James Buildings)
Lancashire
Deputy Programme Leader (Graduate Certificate) - Ulster University, Manchester Campus. I am really pleased to tell you about a QAHE internal opportunity now open for application. QAHE is recruiting for the role of Deputy Programme Leader for the Ulster University Graduate Certificate Programme (Manchester Campus). As Deputy Programme Leader, you will have overall responsibility for coordinating and managing supervised Dissertations and Projects across the Ulster University provision at QAHE. To ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team Key responsibilities (please click through to read the job description in full) Support the Programme manager in the day-to-day running of the programme/s Act as a point of contact for Heads of Years and Module Leaders on the programme/s where required Support the effective delivery of the management of the degree programmes Ensure all key academic processes associated with delivery of the programme are completed in accordance with university policy and best practice Co-ordinate and plan delivery of the programmes Management the academic and operational relationship with the university Implement the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate Develop and promote learning and teaching approaches to support student achievement and experience Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed Assist with preparation for exam boards Liaise with Heads of Year and Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules Organise and conduct inductions for the programme/s where needed Must have's Undergraduate and master’s degree or equivalent HE Programme Management experience desirable HEA Fellowship – desirable If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 18/07/2025 at 17.30pm
M1 6FQ

Client Relationship Director

Ref. : 1000008854
Manchester (St James Buildings)
Lancashire
Sales – Client Relationship Director Full-Time/Permanent Salary - Competitive Salary + Commission Location - Manchester About QA Our mission within the Public Sector sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes. To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Public Sector, Local Government & Defence. Key Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue . Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end. Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics What You'll' Bring Good communication for internal and external stakeholders up to C suite level Driven and hungry for the sale Dynamic and innovative Willing to challenge the status quo Demonstrable success in sales Sounds great, doesn’t it? And in return we will offer you
M1 6FQ

AI Engineering Trainer

Ref. : 1000008366
Home Based
Other
AI Engineering Trainer (Level 6) Home based About our role: We are seeking an experienced and passionate AI Engineer Apprenticeship Trainer to deliver high-quality, hands-on training in artificial intelligence and machine learning engineering. The ideal candidate will have a strong background in AI/ML concepts, software engineering, and real-world project experience, with a passion for teaching and upskilling professionals or students. Key Responsibilities Teach key topics including: Machine learning algorithms (supervised, unsupervised, reinforcement learning) Assessing Security, Ethics & XAI Developing & Testing AI Solutions Leading AI & Future Innovation Deep learning (CNNs, RNNs, transformers) Generative AI and LLMs (e.g., GPT, BERT, Diffusion models) Data preprocessing, feature engineering, model evaluation AI deployment and MLOps best practices Guide learners through coding labs, projects, and capstone work using Python, TensorFlow, PyTorch, or similar tools. Stay updated with the latest AI technologies, tools, and trends to continuously improve training content. Assess participant progress through quizzes, assignments, and evaluations. Collaborate with curriculum developers and other trainers to maintain a consistent and high-quality learning experience. Data architecture, pipelines and storage Awareness of cutting-edge AI topics (e.g. agents, RAG, RAC, MCP) Data visualisation Skills & Abilities Essential: Bachelors or master’s degree in Computer Science, Data Science, AI, or related field. Strong programming skills in Python and familiarity with tools like Jupyter, NumPy, pandas, scikit-learn, TensorFlow, and PyTorch. Excellent communication, presentation, and facilitation skills. Must be able to inspire and engage on AI topics Practical expertise with building and deploying AI models' Desirable: Experienced in training, mentoring, or teaching technical content to professionals or students. 3+ years of experience in AI/ML engineering or research. Teaching qualification or willingness to work towards one Understanding of Docker, Streamlit, FastAPI and Flask Experience pandas, scikit-learn
B5 4UA

Bid Writer

Ref. : 1000008681
Home Based
Other
Bid Writer Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Bid’s team, this role will be to support in identifying and converting new business opportunities through the management and delivery of professional proposals and developing and writing high-quality bid proposals, executive summaries, technical responses and support pricing strategies. Key Responsibilities: Bid Management: Oversee the bid process, including planning, coordination, and submission of bids. Ensure all deadlines are met and that proposals are compliant with client specifications. Research: Conduct thorough research to understand client requirements, industry standards, and competitive landscape. Contribute to the daily operation of the QA central Bid Team including sharing common tasks Work closely with sales and technical teams to gather relevant information and insights for bid proposals. Experience: Public and private sector bids, in storyboard formats. Structured proposal methodologies, such as Shipley Portals (bravo/jaggaer, delta, ariba etc) Expertise in storytelling -transforming input from SMEs and Sales leads into compelling storytelling content Skilled in preparing and editing high-quality written content that effectively communicates the value proposition.
HOMEBASED

Machine Learning and AI Apprenticeship Coach

Ref. : 1000008907
Home Based
Other
Machine Learning and AI Apprenticeship Coach Remote (home-based) Full time, 37.5 hrs per week Job purpose: You will join QA as an apprenticeship coach; your focus will be to provide learners with feedback and support on Data concepts by coaching and mentoring the learners working towards the successful and timely achievement of their apprenticeship programme. Job Description: Coach and support a case-load of learners through their Machine Learning Engineer L6 and/or Artificial Intelligence L7 Apprenticeship. Collaborate with our internal Learning Specialists and course developers to ensure learners successfully achieve their apprenticeship programme on time. Provide clear and detailed written feedback on learning activities and goal completion Support learners online across a variety of modules specifically helping them apply their skills to their current job roles. About you: Recent industry experience working in an AI/ML environment Experience across the following: Python, Statistics, Machine Learning, Generative AI, Data pipelines A technical degree Prior coaching experience or a background in apprenticeships is desirable but not essential Working in a fast paced, highly compliant environment
HOMEBASED

Business Development Executive - Leeds

Ref. : 1000008972
Leeds (Brewery Wharf)
Yorkshire
The role: Recruitment / Sales / Business Development Executive Location: Leeds - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Business Development executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. About you: You will be an experienced Business Development executive with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. #LifeatQA #QA #theresnoplacelikeqa #LI-hybrid #hiring
LS10 1NE

Senior People Partner

Ref. : 1000008924
London (International House)
London
Senior People Partner London (3 days a week in office), occasional travel to Slough QA are seeking an accomplished and strategic HR professional with over 10 years of experience driving people initiatives in fast-paced, high-growth environments. You will have a proven track record of partnering with senior leadership to align people strategy with business goals, enhance employee experience, and lead change management across diverse functions. Adept at navigating complex organisational structures, implementing performance and engagement frameworks, and fostering inclusive workplace cultures. Role Responsibilities: • Collaborate closely with leaders to understand and analyse people challenges, and develop commercially focused People plans to maximise employee engagement and organisational sustainability • Manage complex employee relations issues, mediating and resolving conflict when necessary • Lead on the people aspects of business transformation and change initiatives, ensuring effective organisational design and modes of working Identify gaps in internal capabilities and performance and build strategic recruitment and development plans to achieve desired business results • Oversee effective implementation of all annual cycle events working with the People Operations, Talent and Experience team • Project manage key People initiatives alongside the People Experience Managers • Advise and coach leaders and managers on People policies & practices and interpersonal skills • Champion organisation values and culture ensuring they are clearly communicated and contribute to a positive work environment • Flexibility - some travel to other sites within the UK will be required Your Experience/Skills: • Many successes in delivering stated business objectives through effective business partnering • Managing multiple stakeholders, sometimes with conflicting agendas, and facilitating teams to deliver group objectives • Sound talent management and workforce planning experience • Exposure to TUPE and post-close integration activity would be advantageous • Experience across multiple organisations with some blue-chip exposure in recent past • Generalist knowledge base, with strengths in change and/or talent management • In depth working knowledge of current employment law
SL1 1SG

Learning Designer

Ref. : 1000008904
London (International House)
London
Learning Designer London/Hybrid (2 days in the office) 12 months FTC As a Learning Designer you will: Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs. Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships. Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards. Key Responsibilities You will ensure that the design and development of modules and other assets are completed to: specification time budget quality standards. Your success in the role will ultimately be measured by delivering better outcomes for learners and the client. Skills & Abilities Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent stakeholder management skills. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Familiarity with different media, their role and potential use cases in learning design Strong learner focus, and design thinking ethos Strong writing skills, including video scripting Proactive and collaborative communication approach A good understanding of the eLearning industry: existing and emerging platforms Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations. Your Knowledge Excellent knowledge and understanding of pedagogy and learning design theory is essential. A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
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