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  • Head of Year, Birmingham

    • Ref. : 1000009203
    • Birmingham (Louisa Ryland House)
    • Birmingham
    • 📢 Internal Opportunity – Head of Year 1 (BSc Computing Systems, Ulster University Partnership) Location: Birmingham Hi All, I’m excited to share a fantastic internal opportunity at QA Higher Education! We’re currently recruiting for a Head of Year 1 to support our Ulster University BSc Computing Systems partnership. This is a pivotal role focused on enhancing the student experience and academic outcomes in Year 1. If you have experience working with Ulster University partners, that would be a distinct advantage. Why apply? This is a great chance to: Take on a leadership role within a high-impact programme Collaborate closely with academic and operational teams Shape the student journey from the very start How to apply: You can submit your application via the PeopleLink portal. Just follow these steps: Log in to PeopleLink Click Internal Vacancies (left-hand menu) Find the correct vacancy Hit Apply to submit your application Deadline for applications: Wednesday 24th September at 5:30 PM If you have any questions or would like to discuss the role informally, please don’t hesitate to contact me directly. Looking forward to hearing from you! Warm regards, Dr. Ekereuke Udoh (he/him) PhD, MSc, MBA, BSc, MCDBA, MBCS, SFHEA, CITP Associate Dean (Ulster) & Head of Department (Computing)
    • B3 3PL
  • Technical Support Administrator

    • Ref. : 1000009254
    • London (International House)
    • London
    • Technical Support Administrator London (1-2 days onsite) What is my purpose in this role? Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform. What are my responsibilities? *Administration of sessions – setup, modifying and cancelling  *Host and Support sessions  *Ownership of technical issues, escalating when required  *Provide Reports and recordings to internal and external customers  *Monitor and resolve email enquiries   *Communicating with different teams   *Session updates  *Upskill trainers on virtual delivery What skills and experience are needed to succeed? *Customer services experience within an office environment *Experience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft teams *Experience using IT packages such as MS Office, Excel *Able to work within a fast pace environment
    • E1W 1UN
  • Head of Evening and Weekend Delivery, London

    • Ref. : 1000009173
    • London (Rosebery Avenue)
    • London
    • Hi Everyone, I am really pleased to tell you about a new QAHE internal promotional opportunity now open for application. As we develop and grow the current provision and numbers with our university partners, the need for improved management of our centres becomes even more important. We are now looking for a Head of Evening and Weekend delivery at our London Rosebery Avenue campus (RAV).   If interested, please formally apply for the vacancy through your People Link dashboard where you will also find the full job description outlining the job role, skills and experience required. Here’s what to do:    Login to Peoplelink  Click internal vacancies scroll down the left of the page  Click on to the correct vacancy and  Use the apply button to submit your application  The closing date for applications on People Link will be Friday 19th of September 2025.   Please do not hesitate to contact me if you have any questions. Tracy Mncube Associate Dean
    • EC1R 4TF
  • People Operations Coordinator

    • Ref. : 1000009219
    • Slough
    • Berkshire
    • People Operations Coordinator  Slough or London/Slough Hybrid  Competitive Salary     We are seeking a highly organised, detail-oriented People Operations Coordinator to support and enhance our People Operations (HR) function. In this role, you will assist with administrative processes across the employee lifecycle, from onboarding to offboarding, and help ensure our employee experience is seamless, efficient, and positive. You will often be the first point of contact for the People Team and provide high quality, customer focused, HR support service whilst continuously being dynamic in influencing positive improvements across the team.   HR Operations & Administration     - Process employment-related documentation including contracts, job change letters, background checks, referencing, and probation management, ensuring alignment with SLAs.   - Maintain and update employee records and HRIS (Zellis) systems accurately and promptly.   Regularly monitor the probation tracker and follow up with managers on reviews, completions, or extensions.  Systems & Data Management  - Use Sostenuto (SOS) to log and manage HR queries, ensuring complete audit trails.   - Administer QA365 training system tasks, including onboarding and offboarding.  - Ensure consistent and accurate electronic filing and record-keeping across the team. Employee Support & Communication  - Act as the first point of contact for internal and external HR queries via phone and email.  - Respond to or reassign queries in line with SLAs.  - Maintain effective communication with stakeholders across the business.  - Uphold confidentiality and data protection standards at all times. Benefits Administration  - Support the administration of employee benefits including PMI, health plans, life insurance, GIP, cycle to work, tech benefits, charity leave, and season ticket loans. Continuous Improvement & Development  - Identify and raise process issues, contributing to ongoing improvements.  - Take ownership of personal development and build HR knowledge to support the team.
    • SL1 1SG
  • AI Content Designer

    • Ref. : 1000009211
    • UK
    • Other
    • Senior Learning Design Consultant - AI  Hybrid (UK or US)  Full time: 37.5 hours per week  Competitive salary plus some great benefits  QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:  Providing a continuous learner experience  Connecting up learning across the organisation  Creating more collaborative learning  As Content Designer – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.    Key Responsibilities:  Design and develop innovative and engaging public and client specific AI products  Undertake pre-sales engagements as agreed with the Portfolio Director  Use Management Information and data to generate insights that help improve product quality  Work with Portfolio Director to maintain the relevance of the AI Portfolio   Experience:    In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends  Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual  Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce  Best-practice in current learning methods 
    • TBC
  • Client Relationship Manager

    • Ref. : 1000009090
    • Birmingham (Louisa Ryland House)
    • Birmingham
    • QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.     By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Job Description  Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities  Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities  Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space  Uncover revenue opportunities through thorough exploration of clients problem/need About you: Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
    • M1 6FQ
  • Business Development Executive - Leeds

    • Ref. : 1000008972
    • Leeds (Brewery Wharf)
    • Yorkshire
    • The role: Recruitment / Sales / Business Development Executive Location:  Leeds - Hybrid  - 3 days in the office  Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission   Job purpose: You will join QA as a Business Development executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.   About you: You will be an experienced Business Development executive with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.   A ‘day in the life’ of a  Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders  Sounds great, doesn’t it?! And in return we will offer you! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.   Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.   If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form.   #LifeatQA #QA #theresnoplacelikeqa #LI-hybrid #hiring #th1
    • LS10 1NE
  • Senior Category Manager

    • Ref. : 1000009216
    • Leeds
    • Lancashire
    • Senior Category Manager Location: Leeds About the role: You will play an essential part in the Procurement team as we embark on a key change in our Procurement journey. Historically the team has operated with a transactional focus although over the last two years has delivered some tactical improvements with supplier consolidations, a defined tiered Preferred Supplier List, and delivery of cost savings. In order to move the function to the next level we need to move away from a process-heavy focus to deliver strategic category management. As a Senior Category Manager for QA, you should be a commercial expert comfortable across multiple categories including business running costs (in-directs), with experience in leading sourcing, negotiating, and contracting exercises. You should be experienced at managing multiple suppliers and drive savings, have the commercial acumen to identify opportunities to optimise it and the ability to negotiate robust pricing and terms that benefit QA and our customers. Alongside the other Senior Category Manager(s), you will be expected to support the Head of Procurement within QA, including future potential to manage direct reports, increasing the scope of procurement activity within QA, offering category and Procurement expertise to other senior stakeholders Key Responsibilities: Manages strategic supplier relationships Microsoft based systems and PowerBI, excellent excel skills are a must Negotiates pricing agreements with suppliers Implements and manages contracts Reviews and manages supplier risks Provides strategic support and advice to customers/sales  Your experience: Experience working within multi category areas including indirect areas such as facilities and IT. Strategic Sourcing and Procurement Category & Data Analytics Drives savings with suppliers Provides analysis for reporting (supplier, customer & internal)  Develop Procurement strategy and systems Senior stakeholder management Proactive attitude and approach     QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
    • SN5 7WZ
  • Senior Creative Production Manager

    • Ref. : 1000009185
    • London (International House)
    • London
    • Senior Creative Production Manager London/Hybrid Role Responsibilities: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team Your Experience/Skills: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team
    • HOMEBASED
  • IT Systems & Infrastructure Engineer

    • Ref. : 1000009218
    • Leeds (BLW)
    • Yorkshire
    • IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent   You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
    • LS12 6BD
  • Digital Learning Advisor

    • Ref. : 1000009230
    • Home Based
    • Other
    • Digital Learning Advisor Remote (ability to come to a QA office with advanced notice) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Digital Learning team, this role will be responsible for providing support and guidance to learners, providing a positive learner experience and ensuring the team KPI’s are met. You will also be enrolled onto a Data Technician level 3 apprenticeship. Key Responsibilities: Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning Submissions, ensuring they meet the required criteria. Work with and support the team of Digital Learning Consultants, other DLA’s (where appropriate) and Learning Specialists to ensure learners receive feedback on submissions and responses to queries within SLA.Be available on Zendesk online chat during working hours and provide prompt responses to learner queries.Monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area. Professionally engage with both employers and learners to update on progress and plan for realistic progression. Deal with customer questions and complaints in line with Company policy where appropriate.     About you: Excellent verbal and written communication skills Ability to engage and motivate learners remotely Self-motivated with a customer centric focus Strong planning and organising skills Ability to solve problems using experience and knowledge to overcome barriers Desire to learn and develop   Safeguarding  
    • HOMEBASED
  • Reward & Benefits Partner, London

    • Ref. : 1000009055
    • London (Middlesex Street)
    • London
    • 🌟 Reward & Benefits Partner – Shape the Future of People Strategy at QA Higher Education 📍 Location: London (Hybrid Working) 🆕 Brand New Role | Strategic Impact | People-First Culture Are you ready to lead the evolution of reward and benefits in a dynamic, fast-growing higher education environment? At QA Higher Education, we’re driven by one mission: to transform lives through learning. Join us as our Reward & Benefits Partner and help us build a future where our people feel valued, supported, and inspired. 💼 What You’ll Be Doing As a key member of our People Team, you’ll: Design and implement salary bandings aligned with our career framework Lead compensation processes and salary benchmarking Oversee bonus and commission schemes Drive gender and ethnicity pay gap reporting Develop and roll out a total reward strategy Enhance benefits to boost attraction, retention, and employee wellbeing Provide expert guidance across QAHE 🤝 Who You’ll Work With You’ll collaborate with: Our passionate People Team Group Head of Reward Payroll Manager Directors, Managers, and employees across QAHE 🎯 What You’ll Bring Proven experience in reward and benefits strategy Strong stakeholder and project management skills Expertise in job evaluation, benchmarking, and pensions CIPD qualification (or equivalent) Advanced Excel and data analysis skills A passion for people and continuous improvement 🌍 Why QA Higher Education? We believe education should be accessible to everyone—from career changers to working professionals. We partner with leading universities to deliver industry-relevant courses in city-centre locations, helping students unlock their potential. At QAHE, diversity and inclusion are at the heart of everything we do. We celebrate individuality and strive to create a workplace where everyone belongs. ✅ What You’ll Get Competitive salary and bonus Hybrid working flexibility Career development opportunities Inclusive, values-driven culture The chance to make a real impact 📌 Please note: The successful candidate will undertake a Basic DBS check. 🔗 Click to view the full job description and apply today!  #IND01 #RewardJobs #BenefitsConsultant #PeopleTeam #HRJobs #CompensationAndBenefits #HigherEducationCareers #CIPD #HRStrategy #PayEquity #DiversityAndInclusion #LondonJobs #QAHigherEducation #hiring
    • E1 7HT
  • Computing Lecturer (Associate), London

    • Ref. : 1000008951
    • London (Rosebery Avenue)
    • London
    • Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers The successful candidate will be required to undertake the Basic DBS Check
    • EC1R 4TF
  • Computing Lecturer (Associate), Birmingham

    • Ref. : 1000008953
    • Birmingham
    • Birmingham
    • Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. The successful candidate will be required to undertake the Basic DBS Check #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers
    • TBC
  • Compliance Administrator

    • Ref. : 1000009198
    • Glasgow
    • Compliance Administrator 12 months contract Glasgow, Hybrid Role Responsibilities Full conformity to Skills Development Scotland and other contractual requirements Provide administrative support to the Funding Team and Delivery Function Liaise with other Apprenticeship administrative resources Be responsible for day-to-day funding & administrative tasks Input and extract data from the Maytas/Bud databases/Powerbi and SDS FIPS database Assist in driving improved data accuracy across all systems and processes related to SDS contract Register all learners in a timely manner with both Awarding Organisation (SQA) and Sector Skills Council (CFA or Tech Partnership) using MA online Process Starts, Milestones, Achievers, Early Leavers in line with SDS operating guidlines Ensure good housekeeping of MAYTAS, Bud and FIPS, ensuring accuracy of data. Maintain SDS audit error percentage of less than 1% Work closely with internal partners to ensure processes are followed Assist in process design and implementation across the Funding Team and Apprenticeship delivery Knowledge and Skills Good administrative skills and ability to successfully work at a detailed level  Organised with good time management skills Must enjoy working with Microsoft Office, primarily Excel, Teams
    • EC1R 4TF
  • Information Security Governance Officer

    • Ref. : 1000009231
    • Home Based
    • Other
    • Job advert Information Security Governance Officer Remote This role will primarily manage an internal audit programme aligned with ISO27001:2022 ensuring that data governance, including data access and retention is managed inline with policy and legal requirements. Additionally, the role will manage Information Security , DPA/GDPR and IT related incidents within the various business teams across QA group ensuring we comply with relevant legislation.  - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.  - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.  - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.  - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Responsibilities:  - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.  - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.  - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.  - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Skills / Experience Required:  - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.  - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.  - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.  - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner.
    • HOMEBASED
  • Sales Director - Middle East

    • Ref. : 1000009180
    • UK
    • Other
    • Sales Director – Middle East Location: Flexible – UK/In-Country Your Role: We are seeking an experienced Sales Director – Middle East to lead our regional sales efforts and drive growth in corporate digital training. You will have a strong network of enterprise decision-makers, proven experience in closing large B2B training/HR/learning deals, and the ability to navigate complex sales cycles with C-level stakeholders. The regions specifically targeted are Oman, KSA, Bahrain and UAE. Key Responsibilities:  Develop and execute a sales strategy to grow corporate digital training business across the Middle East. Build and manage a strong pipeline of enterprise accounts, targeting sectors such as banking, telecom, government, energy, and large conglomerates. Identify opportunities for partnerships with HR, L&D, and digital transformation leaders and partners. Lead consultative sales engagements, presenting solutions that align with clients’ workforce development goals. Negotiate and close large-scale training contracts, ensuring long-term client value and retention. Represent the company at industry events, conferences, and networking forums. Provide market insights and feedback to influence product and go-to-market strategies. Proactive contribution to high value client/prospect bid activity. Leading on key strategic projects that influence the sales approach and outcomes across QA Coaching and developing sales managers and senior individual contributors to enhance their productivity Key Skills / Experience Required:  B2B sales experience, selling corporate training, HR solutions, or SaaS/EdTech solutions in the Middle East. Strong track record of £1m+ sales targets. Established network of enterprise clients and decision-makers in the region. Deep understanding of regional business culture, procurement processes, and government regulations. Arabic language skills preferred but not required. Ability to coach to sales methodology (ideally MEDDPICC) About QA:  QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
    • TBC
  • Senior Service Delivery Specialist (programme coordinator)

    • Ref. : 1000009001
    • Gloucestershire
    • Senior Service Delivery Specialist (programme coordinator) Permanent Location: Cheltenham This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities:  Create and maintain programme plans to track progress and ensure successful completion of training programmes. Manage and prioritise coordination activities to meet internal and external requirements. Act as main point of contact for training programme for internal and external stakeholders. Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback. Collate, analyse and report programme feedback data. Present service delivery reviews to clients.  Key Skills / Experience Required:  Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and verbal communication. Comfortable presenting to clients both face to face and virtually. Proficient in analysing, evaluating and reporting data. Microsoft office (including Excel and PowerPoint). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA:  QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. 
    • HOMEBASED
  • AI Technical Content Designer

    • Ref. : 1000009212
    • UK
    • Other
    • AI Technical Content Creator Hybrid (UK or US)  Full time: 37.5 hours per week  Competitive salary plus some great benefits  QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.  We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.   We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:  Providing a continuous learner experience  Connecting up learning across the organisation  Creating more collaborative learning As AI Technical Content Designer your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities:  Design and develop innovative and engaging public and client specific AI products  Undertake pre-sales engagements as agreed with the Portfolio Director  Use Management Information and data to generate insights that help improve product quality  Work with Portfolio Director to maintain the relevance of the AI Portfolio    Experience:    In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends  Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual  Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce  Best-practice in current learning methods 
    • TBC
  • AI Technical Content Creator

    • Ref. : 1000009213
    • UK
    • Other
    • AI Technical Content Creator Hybrid (UK or US)  Full time: 37.5 hours per week  Competitive salary plus some great benefits  QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.  We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.   We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience  Connecting up learning across the organisation  Creating more collaborative learning As AI Technical Content Creator your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities:  Design and develop innovative and engaging public and client specific AI products  Undertake pre-sales engagements as agreed with the Portfolio Director  Use Management Information and data to generate insights that help improve product quality  Work with Portfolio Director to maintain the relevance of the AI Portfolio    Experience:    In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends  Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual  Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce  Best-practice in current learning methods 
    • TBC

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