QA - Search results(35 vacancies/1)-Profession : Creative Design, IT, Marketing, Operations - HE, People / Profile : Finance-->Credit Control, Sales-->Direct Sales, Operations-->Operational Services, Operations-->Project Management, Operations - HE-->Registry & Student Records, Sales

Credit Control Team Leader

Ref. : 1000008793
London (Rosebery Avenue)
London
Credit Control Team Leader Location: London Campus Hours: Full-Time, Monday–Friday 9:00am–5:30pm (1 day working from home) Are you a confident leader with a strong background in credit control and income management? Do you thrive in fast-paced environments and enjoy making a real impact? If so, QA Higher Education has an exciting opportunity for you! Role Summary As Credit Control Team Leader, you’ll lead a dynamic team across multiple locations, overseeing the full revenue collection cycle for QA Higher Education. You’ll manage four distinct sales ledgers tied to key education partners, ensuring efficient cash flow and accurate financial reporting. Key Responsibilities Oversee revenue creation and collection across four sales ledgers, ensuring timely reconciliation and reporting. Deliver insightful financial analytics to senior leadership to support strategic decisions. Manage high volumes of communication with internal and external stakeholders, both face-to-face and remotely. Lead and support a team of three direct reports, fostering performance and development. Drive debt collection efforts, manage instalment plans, and follow up on Student Finance England approvals. Support the Credit Manager with operational tasks, including process improvements and workflow optimisation. What We’re Looking For Strong leadership and communication skills Experience with CRM systems and accounting databases (desirable) Proficiency in Microsoft Office applications Experience in database management (desirable) Self-motivated, adaptable, and calm under pressure Why QAHE? At QA Higher Education, we’re passionate about helping people find their place in the world. We celebrate diversity and are committed to creating an inclusive environment for all. As an equal opportunity employer, we welcome applicants from all backgrounds. How to Apply Click the Apply Now button and take the next step in your career with QA Higher Education. #income #finance #creditcontrol #hiring #customerservcie #education #London #LifeAtQA
EC1R 4TF

Student Support Administrator

Ref. : 1000009260
London (Middlesex Street)
London
Student Support Administrator – London, Middlesex Street Dear all, I am really pleased to tell you about a QAHE internal opportunity now open for application. As Student Support Administrator, you will be part of the London Student Support Team, reporting to the Student Support Coordinator. You will play a key role in enhancing the student experience by delivering a comprehensive portfolio of student activities and providing seamless access to information, advice, and guidance through a single point of contact service model supported by CRM and E:Vision systems. You will be responsible for offering high-quality support and information services to all London-based students, while also contributing to specific areas of the Student Engagement portfolio. If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required. Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application    The deadline for applications is set as 5pm Friday 26th September 2025
E1 7HT

Technical Project Manager (Digital & AI)

Ref. : 1000009243
Home Based
Other
🚀 We're Hiring: Technical Project Manager (Digital & AI) Location: Flexible, homebased with some travel Reporting to: Chief Technology Officer Type: Full-time & Permanent Opportunity Shape the Future of Digital Education Are you a tech-savvy project leader with a passion for innovation and impact? QA Higher Education is looking for a Technical Project Manager to spearhead the development of cutting-edge digital platforms that transform the student experience. From AI-powered portals to dynamic websites, you’ll lead projects that make a real difference. What You’ll Be Doing As our Technical Project Manager, you’ll drive the design, development, and delivery of public and student-facing digital platforms. You’ll work closely with cross-functional teams and our trusted tech delivery partner to bring personalized, secure, and scalable solutions to life. Key Responsibilities: Lead end-to-end product development & project management for web and portal initiatives. Collaborate with UX/UI designers, developers, data engineers, and content creators. Define project scope, goals, and success metrics aligned with strategic objectives. Oversee integration of AI features like chatbots, dashboards, and recommendation engines. Ensure platforms are accessible, secure, and GDPR-compliant. Champion agile methodologies and continuous improvement. Understand Key performance indicators for engagement, conversion, acquisition and technical performance Drive insight based decision making What You’ll Bring We’re looking for someone who’s not just experienced, but visionary. Experience: Proven track record in technical project management (education, SaaS, or digital services preferred). Skilled in agile/scrum methodologies and tools like Jira or Trello. Strong communicator and stakeholder manager. Knowledge: Deep understanding of Microsoft web technologies Deep understanding of CMS, APIs, cloud platforms Familiarity with AI/ML concepts and tools like MS Co-pilot Studio (desirable). Knowledge of data privacy and accessibility standards. Qualifications: Bachelor’s or Master’s in Computer Science, Information Systems, or related field. PMP, PRINCE2, or Agile certification. Why QAHE? QA Higher Education partners with leading UK universities to deliver high-quality programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of learning through technology. Ready to lead the digital transformation in education? Apply now and be part of a team that’s redefining student engagement through innovation. The successful candidate will be required to undertake the basic DBS Check #hiring #technicalprojectmanager #computerscience #digital #AI #microsoftwebtechnologies #media #api #intergration #seo #webtechnologies #adt
HOMEBASED

Student Engagement & Representation Co-ordinator

Ref. : 1000009117
Birmingham (Louisa Ryland House)
Birmingham
Student Engagement & Representation Co-ordinator Birmingham Campus | Full-Time | Hybrid Are you passionate about empowering students and enhancing their university experience? QA Higher Education is seeking a proactive and organised Student Engagement & Representation Co-ordinator to join our Quality Assurance team. This is a pivotal role that bridges the gap between students and staff, ensuring student representation is inclusive, effective, and impactful. What You’ll Be Doing Lead the Student Representative nomination and training process. Organise and facilitate meetings between students and staff, ensuring agendas are set and actions are tracked. Support Student Representatives in confidently voicing student feedback. Drive engagement with key surveys like the National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES). Ensure feedback loops are closed and student voices lead to real change. Collaborate with internal and external stakeholders to enhance the student experience. What We’re Looking For Experience in a fast-paced environment and delivering projects. Proven ability to communicate effectively in both written and spoken formats. Organisational skills and a proactive, solution-driven mindset. Experience in Higher Education administration desirable. Committed to making a difference, with a keen eye for innovation and improvement. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will re required to undertake a basic DBS check. Apply now and help us amplify the student voice at QAHE. #Birmingham #QAHigherEducation #Hiring #JobOpening #Recruitment #Student #Education
B3 3PL

Student Support & Retention Coordinator

Ref. : 1000009227
London (Rosebery Avenue)
London
Student Support & Retention Coordinator London or Birmingham | QA Higher Education | Hybrid About the Role As a Student Support & Retention Coordinator, you’ll play a key role in supporting QAHE’s Student Retention Strategy across our University Partnerships. Working closely with the Registry Retention Manager and a wide range of stakeholders, you’ll help identify and support students at risk of disengagement, ensuring they receive timely interventions and support. This is a fantastic opportunity to be part of a new and exciting function within QA Higher Education, where your work will directly impact student outcomes. Key Responsibilities ·Coordinating administrative activities aligned with QAHE’s retention strategy. ·Managing the Registry Retention mailbox and handling student queries. ·Tracking and managing referrals to student support services. ·Supporting the development and implementation of new processes and systems. ·Monitoring ‘at risk’ students and ensuring appropriate interventions. ·Analysing student data to identify trends and support decision-making. ·Providing admin support for retention-related pilots and initiatives. ·Partnering with various student support teams to create the best experience. About You ·Excellent communication and interpersonal skills ·Strong organisational and problem-solving abilities ·High attention to detail and data accuracy ·Adaptable and proactive in a fast-paced environment ·Experience in student administration would be beneficial ·Experience working with external partners and managing complex workloads ·Data analysis and reporting experience ·Intermediate Excel and Microsoft Office skills Why QAHE? At QAHE, we’re shaping the next generation of technologists, leaders, and innovators. We believe in powering potential—for our learners and our people. #StudentRetention #HigherEducationJobs #EducationCareers #StudentSuccess #AcademicSupport #EducationAdmin #London #Birmingham #NowHiring
EC1R 4TF

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week Competitive Base + Commission We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact. Key Responsibilities: Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets. Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs. Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing. Build deep, long-term executive relationships to expand strategic account value over time. Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals. Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads. Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities. Develop and maintain accurate forecasting and pipeline hygiene using Salesforce. Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical. Your Experience/ Skills Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation Demonstrated success managing large, multi-stakeholder Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles. Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation. Skilled in complex deal orchestration and commercial negotiation at the C-Suite level. Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements. Deep sector credibility and ability to speak fluently to industry-specific challenges. The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency. Highly structured approach to account planning, pipeline building and forecasting. An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
E1W 1UN

Compliance Administrator

Ref. : 1000009205
London (Rosebery Avenue)
London
Compliance Administrator – QA Higher Education London (Hybrid – 2–3 Days On-Site) Do you have strong administrative experience and a passion for compliance and supporting international students? If so, this could be the perfect opportunity for you. About the Role As a Compliance Administrator at QA Higher Education, you’ll play a vital role in ensuring we meet all UKVI Student Visa regulations. You’ll be part of a collaborative and supportive team, working closely with students and staff to monitor attendance, provide visa guidance, and maintain high standards in compliance processes. Strong IT skills, particularly in Word and Excel, are essential. Key Responsibilities ·Advise students and staff on UKVI Student Visa rules and requirements ·Monitor student attendance and engagement, following up as needed ·Support enrolment processes for international students ·Maintain accurate records in line with UKVI and institutional policies ·Collaborate with academic staff to reduce drop-out rates and promote retention ·Collect, organise, and report on student compliance documentation ·Assist with UKVI audits and ensure documentation is up to date ·Deliver awareness sessions to help students understand visa rules ·Work cross-functionally with academic, admissions, finance, and compliance teams What You’ll Bring ·Experience in UK higher education (desirable) ·Confident use of Excel, Word, and data monitoring tools (essential) ·Highly organised and able to manage multiple priorities · Excellent communication and problem-solving abilities ·Knowledge of the Student Visa route and immigration rules (desirable) ·A relevant undergraduate degree or equivalent professional qualification About QAHE At QAHE, we believe everyone should have access to outstanding higher education. Whether it’s students preparing for undergraduate study or professionals looking to upskill, we work with partner universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber, Digital Marketing, and more. Equal Opportunities We’re committed to creating an inclusive environment where everyone can thrive. As an equal opportunity employer, we celebrate diversity and ensure that QA is a place where everyone belongs. The successful candidate will be required to undergo a Basic DBS check. #QAHigherEducation #Compliance #AdminJobsLondon #Student Support #ComplianceCareers #HigherEducationJobs
EC1R 4TF

Defence Prime - Client Partner

Ref. : 1000009178
UK
Other
Defence Prime - Client Partner Location: Flexible – UK Wide Your Role: Prime Defence Client Partner to lead business development within the defence sector. You will have Focuses on engaging with bid team leads at major DEFENCE PRIMES to position and sell digital skills training solutions. You will also work through these primes to reach and influence defence end clients, ensuring our training offerings are embedded in major programmes and contracts. Key Responsibilities: Identify and pursue opportunities to sell-through key DEFENCE PRIMES in large government defence contracts, establishing the specific stakeholders managing defence contracts in the primes and taking ownership of contacting, positioning QA and building relationships. Identify and pursue sales opportunities within defence primes and their supply chains. Influence bid strategies to include digital skills training as a value-add component. Drive sales through both direct engagement and indirect channels via primes. Key Skills / Experience Required: Existing network within UK DEFENCE PRIMES (e.g., BAE Systems, Thales, Leonardo, etc.). Proven track record in B2B sales, preferably within the defence or public sector. Experience engaging with senior stakeholders in complex, matrixed organisations. Understanding of defence procurement processes and bid team dynamics. Strong knowledge of digital skills and training solutions. Familiarity with MOD programmes and digital transformation initiatives. Experience in consultative or solution-based selling. About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

AI Project Management Apprentice

Ref. : 1000009234
UK
Other
AI Project Management Apprentice Location: Hybrid Job Type: Fixed-Term Apprenticeship Contract (18 Months) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Are you excited about the world of AI and eager to get hands on with real projects? We’re a growing team, focused entirely on bringing cutting-edge AI solutions to life. As we expand, we’re looking for a motivated apprentice to join the AI Transformation team on the next stage of this journey – gaining valuable experience with contributing to innovative projects. The role combines hands-on experience in AI project management with structured apprenticeship learning to build core project management knowledge, skills, and behaviours (KSBs). Key Responsibilities: Support AI deployment projects by maintaining project plans, RAID logs, and delivery schedules. Track risks, issues, dependencies, and escalate appropriately to ensure delivery assurance. Coordinate project meetings, prepare agendas/minutes, and follow up on actions. Work with AI engineers and data scientists to understand delivery milestones and report progress. Experience: Strong interest in project management and emerging technologies, particularly AI. Proficient in Microsoft Office (Excel, PowerPoint, Word); exposure to project tools desirable (e.g., Jira, Power BI, MS Project). Excellent organisational and communication skills. Analytical thinker, detail-oriented, proactive in problem solving.
TBC

Data Insights & Portfolio Development Manager, London

Ref. : 1000009040
London (Middlesex Street)
London
Data Insights and Portfolio Development Manager, London QA Higher Education, full time (Hybrid, 1 Day On-Site, ad-hoc travel) Are you a strategic thinker with a passion for data and market insights? Do you thrive in fast-paced environments and want to make a real impact in higher education? If so, we’ve got the role for you—read on to find out more. About our role: As Data Insights and Portfolio Development Manager, you’ll lead QAHE’s insights function and drive the development of innovative course portfolios across our university partnerships. You’ll take new course ideas from concept to launch, using data to validate decisions and working closely with stakeholders to deliver market-responsive programmes. Here’s some of what’s involved: (click through to see the full JD) Lead a small insights team (2 staff, 1 direct report) to deliver high-quality outputs. Develop and manage portfolio roadmaps for university partners. Own the course launch process from idea to implementation. Deliver market intelligence reports using industry datasets. Support the Director of Strategy with budget management. Collaborate with internal and external stakeholders to accelerate decision making. Bring your experience: Strong background in data analysis and insights. Proven project delivery and stakeholder management. Experience with industry datasets (HESA, OfS, Lightcast, OECD) desirable. Line management and project management tool experience (Planner, Trello) a plus. Advanced Excel skills; Power BI desirable. Strategic thinking with attention to detail. Excellent communication and relationship-building abilities. Proactive, tenacious, and adaptable. A positive, can-do attitude with a desire to grow and take on more responsibility. We welcome applications from all industries — if you're looking to bring your experience and make a meaningful impact in Higher Education, we encourage you to apply. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Project Management and Web Development and delivered in city centre locations. #Insights #Market Intelligence #ProjectManagement #QAHE #London #Data #Strategy
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Student Relations Coordinator

Ref. : 1000009241
London (Rosebery Avenue)
London
Student Relations Coordinator – London (Rosebery Avenue Campus) Full-time | Hybrid | QA Higher Education What You’ll Be Doing As a Student Relations Coordinator, you’ll be at the heart of student life—bringing energy, creativity, and care to every interaction. You’ll: - Champion student engagement through exciting events and social activities. - Support student-led initiatives and empower ambassadors and clubs. - Organise welcome weeks, Freshers’ events, and external trips. - Build partnerships with local businesses and universities to enhance student life. - Promote British Values and wellbeing across all activities. You’ll also support campuses in Birmingham and Manchester, helping to create a consistent and inclusive student experience across the UK. What You’ll Bring We’re looking for someone who is: - A confident communicator, both in writing and in person. - Organised and methodical, with a flair for planning events. - Experienced in working with diverse student populations. - Tech-savvy, with practical knowledge of social media and office tools. - Enthusiastic, persuasive, and ready to make a difference. Why QAHE? At QAHE, we don’t just deliver education—we power potential. We’re bold, collaborative, and progressive, and we’re proud to support over 250,000 learners each year. Diversity & Inclusion QAHE is committed to diversity and inclusion, and we’ll make reasonable adjustments to support your needs. Ready to inspire the next generation of students? Apply now and help us shape the future of student life at QAHE. #Students #QAHE #Hiring #London #JobOpportunity #QAHigherEducation
EC1R 4TF

Client Relationship Manager

Ref. : 1000009252
Manchester (St James Buildings)
Lancashire
Job advert The role: Client Relationship Manager Location: Manchester - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Client Relationship Manager. You’ll grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services. About you: You'll have a track record of achieving sales targets within the B2B space. You'll be used to working to tight deadlines where high level of accuracy are required. Key Responsibilities: Understanding of consultative sales techniques Understanding of procurement processes Knowledge of how to build initial rapport and establishing relationships with decision makers at a strategic level. Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings Full understanding of how to deliver great customer service Experience: Understanding of consultative sales techniques Understanding of procurement processes Knowledge of how to build initial rapport and establishing relationships with decision makers at a strategic level. Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings Full understanding of how to deliver great customer service
M1 6FQ

Technical Support Administrator

Ref. : 1000009254
London (International House)
London
Technical Support Administrator London (1-2 days onsite) What is my purpose in this role? Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform. What are my responsibilities? *Administration of sessions – setup, modifying and cancelling *Host and Support sessions *Ownership of technical issues, escalating when required *Provide Reports and recordings to internal and external customers *Monitor and resolve email enquiries *Communicating with different teams *Session updates *Upskill trainers on virtual delivery What skills and experience are needed to succeed? *Customer services experience within an office environment *Experience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft teams *Experience using IT packages such as MS Office, Excel *Able to work within a fast pace environment
E1W 1UN

People Operations Coordinator

Ref. : 1000009219
Slough
Berkshire
People Operations Coordinator Slough or London/Slough Hybrid Competitive Salary We are seeking a highly organised, detail-oriented People Operations Coordinator to support and enhance our People Operations (HR) function. In this role, you will assist with administrative processes across the employee lifecycle, from onboarding to offboarding, and help ensure our employee experience is seamless, efficient, and positive. You will often be the first point of contact for the People Team and provide high quality, customer focused, HR support service whilst continuously being dynamic in influencing positive improvements across the team. HR Operations & Administration - Process employment-related documentation including contracts, job change letters, background checks, referencing, and probation management, ensuring alignment with SLAs. - Maintain and update employee records and HRIS (Zellis) systems accurately and promptly. Regularly monitor the probation tracker and follow up with managers on reviews, completions, or extensions. Systems & Data Management - Use Sostenuto (SOS) to log and manage HR queries, ensuring complete audit trails. - Administer QA365 training system tasks, including onboarding and offboarding. - Ensure consistent and accurate electronic filing and record-keeping across the team. Employee Support & Communication - Act as the first point of contact for internal and external HR queries via phone and email. - Respond to or reassign queries in line with SLAs. - Maintain effective communication with stakeholders across the business. - Uphold confidentiality and data protection standards at all times. Benefits Administration - Support the administration of employee benefits including PMI, health plans, life insurance, GIP, cycle to work, tech benefits, charity leave, and season ticket loans. Continuous Improvement & Development - Identify and raise process issues, contributing to ongoing improvements. - Take ownership of personal development and build HR knowledge to support the team.
SL1 1SG

AI Content Designer

Ref. : 1000009211
UK
Other
Senior Learning Design Consultant - AI Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As Content Designer – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio  Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Client Relationship Manager

Ref. : 1000009090
Birmingham (Louisa Ryland House)
Birmingham
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Job Description Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need About you: Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
M1 6FQ

Business Development Executive - Leeds

Ref. : 1000008972
Leeds (Brewery Wharf)
Yorkshire
The role: Recruitment / Sales / Business Development Executive Location: Leeds - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Business Development executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. About you: You will be an experienced Business Development executive with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. #LifeatQA #QA #theresnoplacelikeqa #LI-hybrid #hiring #th1
LS10 1NE

Senior Creative Production Manager

Ref. : 1000009185
London (International House)
London
Senior Creative Production Manager London/Hybrid Role Responsibilities: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team Your Experience/Skills: Oversee the smooth production of video content on time and within budget and quality parameters Oversee cross-functional video work, and partner with marketing, apprenticeships, and other functions to prioritise strategic projects Lead on the adoption of new tools and ways of working in the team, and facilitate training on them Oversee special projects, including experimental ways of producing AI-enabled content, and collaborate with other teams to implement these solutions Act as main point of escalation for video team members and point of contact for other functions regarding video production Mentor more junior team members and develop the right skillsets in the team, filling in gaps in projects where necessary Manage freelance contractors and the recruitment of new members into the team
HOMEBASED

IT Systems & Infrastructure Engineer

Ref. : 1000009218
Leeds (BLW)
Yorkshire
IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
LS12 6BD

Reward & Benefits Partner, London

Ref. : 1000009055
London (Middlesex Street)
London
🌟 Reward & Benefits Partner – Shape the Future of People Strategy at QA Higher Education 📍 Location: London (Hybrid Working) 🆕 Brand New Role | Strategic Impact | People-First Culture Are you ready to lead the evolution of reward and benefits in a dynamic, fast-growing higher education environment? At QA Higher Education, we’re driven by one mission: to transform lives through learning. Join us as our Reward & Benefits Partner and help us build a future where our people feel valued, supported, and inspired. 💼 What You’ll Be Doing As a key member of our People Team, you’ll: Design and implement salary bandings aligned with our career framework Lead compensation processes and salary benchmarking Oversee bonus and commission schemes Drive gender and ethnicity pay gap reporting Develop and roll out a total reward strategy Enhance benefits to boost attraction, retention, and employee wellbeing Provide expert guidance across QAHE 🤝 Who You’ll Work With You’ll collaborate with: Our passionate People Team Group Head of Reward Payroll Manager Directors, Managers, and employees across QAHE 🎯 What You’ll Bring Proven experience in reward and benefits strategy Strong stakeholder and project management skills Expertise in job evaluation, benchmarking, and pensions CIPD qualification (or equivalent) Advanced Excel and data analysis skills A passion for people and continuous improvement 🌍 Why QA Higher Education? We believe education should be accessible to everyone—from career changers to working professionals. We partner with leading universities to deliver industry-relevant courses in city-centre locations, helping students unlock their potential. At QAHE, diversity and inclusion are at the heart of everything we do. We celebrate individuality and strive to create a workplace where everyone belongs. ✅ What You’ll Get Competitive salary and bonus Hybrid working flexibility Career development opportunities Inclusive, values-driven culture The chance to make a real impact 📌 Please note: The successful candidate will undertake a Basic DBS check. 🔗 Click to view the full job description and apply today! #IND01 #RewardJobs #BenefitsConsultant #PeopleTeam #HRJobs #CompensationAndBenefits #HigherEducationCareers #CIPD #HRStrategy #PayEquity #DiversityAndInclusion #LondonJobs #QAHigherEducation #hiring
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