QA - Search results(76 vacancies/3)-Display all

Customer Support Administrator - Income Team

Ref. : 1000009175
Birmingham (Louisa Ryland House)
Birmingham
Customer Support Administrator within our Income Team Birmingham, QA Higher Education Monday to Friday 8.30am-5pm OR 9am-5.30pm - Fixed Term Contract About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity. Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. Bring your experience: Customer focused with good IT and computer skills. Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks. Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations. Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #customerservice #administrator #birmingham #student fees #LifeAtQA #highereducation
B3 3PL

Graduate Sales Executive

Ref. : 1000009154
London (Middlesex Street)
London
Launch Your Career with QA Higher Education – Become a Graduate Sales Executive! London or Birmingham – Hybrid Working Are you a recent graduate ready to kick-start your career in a fast-paced, purpose-driven environment? At QA Higher Education, we’re looking for ambitious, people-focused individuals to join our team and help students achieve their academic dreams. What You’ll Be Doing As a Graduate Sales Executive, you’ll play a key role in supporting prospective students through their application journey. You’ll: - Guide future students, answering questions, offering encouragement, and helping them take the next step in their education. - Work alongside experienced professionals to reach departmental goals, develop key skills in communication and organisation, and gain real insight into the world of higher education and student recruitment. - Collaborate with teams in Admissions, Marketing, Finance, and external service providers to ensure a smooth, joined-up experience for every applicant—from first contact to enrolment day. Why This Role Is Perfect for you! - Make an Impact: Help students take the next step in their education. - Grow Fast: Learn on the job, with full training and support. - Achieve: Hit daily KPIs and contribute to departmental sales success. What You’ll Bring - Excellent communication and relationship-building skills. - A proactive, organised mindset with attention to detail. - Experience in sales or customer service (not essential — we’ll train you!). - Familiarity with Microsoft Office; CRM experience is a bonus. Why QA Higher Education? We partner with top UK universities to deliver high-quality programmes to over 17,000 students worldwide. We’re passionate about making education accessible and creating a diverse, inclusive workplace where you can thrive. Ready to Start Your Journey? If you’re driven, curious, and excited to make a difference, we want to hear from you. Apply today and be part of something transformative. #GraduateJobs #SalesCareers #QAHE #HigherEducation #LondonJobs #BirminghamJobs #StartYourCareer
E1 7HT

Software Engineering Team Leader

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

Defence Learning Solutions Manager

Ref. : 1000009181
UK
Other
Defence Learning Solutions Manager Location: Flexible – UK Wide Your Role: As a strategic learning solutions consultant you will lead the design, development, and delivery of innovative digital training solutions for the UK Defence sector. You will have a deep expertise in JSP822 and Defence training frameworks with the ability to work closely with Defence Primes to shape and sell impactful learning strategies. The successful candidate will support the development of solutions using both QA Ltd offerings and non-QA products and services, ensuring flexibility and client-centricity. Key Responsibilities: Lead the consultation, design, and implementation of digital learning solutions aligned with JSP822 and Defence Systems Approach to Training (DSAT). Engage with Defence Primes and MOD stakeholders to identify training needs and co-create tailored solutions. Translate operational and compliance requirements into scalable, digital learning programmes using modern instructional design methodologies. Act as a subject matter expert on JSP822, ensuring all solutions are compliant and auditable. Support business development activities, including client engagement, proposals, bids, and presentations. Key Skills / Experience Required: Proven experience in learning consultancy or instructional design within the Defence sector. Strong working knowledge of JSP822 and Defence Systems Approach to Training (DSAT). Demonstrated success in client engagement and solution selling, particularly with Defence Primes. Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms, and blended learning. Ability to work across a range of learning technologies and content providers, including QA Ltd. and non-QA solutions. Excellent communication, stakeholder management, and presentation skills. Relevant qualifications in Learning & Development, Instructional Design, or Defence Training (e.g., DSAT, TAP, CIPD). About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Lecturer in Computing, London, Sessional

Ref. : 1000008451
London (Middlesex Street)
London
🌟 Lecturer – Computing, Sessional 📍 Location: Northumbria University, London (QAHE), Middlesex Street We’re excited to offer a flexible teaching opportunity at Northumbria University, London. If you're passionate about computing education and looking to contribute to a dynamic academic team on a sessional contract basis, this role could be a great fit. 🚀 About the Role As an Associate Lecturer, you’ll deliver high-quality teaching across computing-related modules, including areas such as Project Management, AI, Cyber Security, and Software Development. You’ll support student learning, contribute to curriculum development, and collaborate with internal and external stakeholders. This role is ideal for academics seeking flexible engagement while making a meaningful impact on student success. 🎯 What We’re Looking For We’re seeking a dedicated educator with: ✅ Experience teaching HE students in computing or related disciplines 🎓 A Master’s degree in a relevant subject (Doctorate desirable) 💡 Specialism in one or more areas: Cloud Computing, AI, Cybersecurity, Networking, Data Science, Project Management etc. 🧑‍🏫 Familiarity with VLEs and digital learning tools 🤝 Strong communication and teamwork skills 🌱 Why Join Us at Northumbria London? • Flexible sessional contract with opportunities to grow • Be part of a collaborative and innovative academic team • Support diverse learners in achieving their goals • Contribute to curriculum innovation and quality assurance ✅ Join Us At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you. 📌 Please note: Successful candidates will be required to complete a basic DBS check. #qahighereducation #computerscience #computing #lecturer #masters #phd #london #cybersecurity #networking #datascience #projectmanagement #AI #softwaredevelopment
E1 7HT

Lecturer in Computing, London, Sessional NUL

Ref. : 1000008449
London (Middlesex Street)
London
🌟 Lecturer – Computing/ Project Management, Sessional 📍 Location: Northumbria University, London (QAHE), Middlesex Street We’re excited to offer a flexible teaching opportunity at Northumbria University, London. If you're passionate about computing education and looking to contribute to a dynamic academic team on a sessional contract basis, this role could be a great fit. 🚀 About the Role As an Associate Lecturer, you’ll deliver high-quality teaching across computing-related modules, including areas such as Project Management, AI, Cyber Security, and Software Development. You’ll support student learning, contribute to curriculum development, and collaborate with internal and external stakeholders. This role is ideal for academics seeking flexible engagement while making a meaningful impact on student success. 🎯 What We’re Looking For We’re seeking a dedicated educator with: ✅ Experience teaching HE students in computing or related disciplines 🎓 A Master’s degree in a relevant subject (Doctorate desirable) 💡 Specialism in one or more areas: Cloud Computing, AI, Cybersecurity, Networking, Data Science, Project Management etc. 🧑‍🏫 Familiarity with VLEs and digital learning tools 🤝 Strong communication and teamwork skills 🌱 Why Join Us at Northumbria London? • Flexible sessional contract with opportunities to grow • Be part of a collaborative and innovative academic team • Support diverse learners in achieving their goals • Contribute to curriculum innovation and quality assurance ✅ Join Us At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you. 📌 Please note: Successful candidates will be required to complete a basic DBS check. #qahighereducation #computerscience #computing #lecturer #masters #phd #london #cybersecurity #networking #datascience #projectmanagement #AI #softwaredevelopment
E1 7HT

Learner Support Specialist

Ref. : 1000009184
Home Based
Other
Learner Support Specialist Home based 12 months contract In this role you will offer guidance and support to enable neurodivergent/disabled learners to achieve their aspirations and goals. You will deliver effective teaching, learning and support to learners for qualifications and their individual needs. Role Responsibilities: Deliver engaging and creative interventions to meet the needs of the learner Deliver interventions and evidence progression monthly to meet the targets set for the learner Motivate, enable and drive learners to achieve their goals through outstanding support Create individual learner support plans tailored to learner’s individual needs Provide continuous and effective Information, Advice & Guidance to learners Provide pastoral support to learners as required to aid engagement & achievement of their goals Deliver and facilitate teaching, learning and support that encourages accelerated and autonomous learning Support the learning process through the development of learning resources. Engage and coach the learner’s Employer/Mentor to provide adequate support and guidance Your Experience/Skills: Experience of and a proven track record of working with SEND learners Proven track record of consistently exceeding targets Knowledge and/or experience in Safeguarding Understanding of the SEND Code of Practice
HOMEBASED

Data Apprenticeship Tutor

Ref. : 1000008554
London
London
Data Apprenticeship Tutor Home based/travel to site if required Job Summery Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs. Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available Your Experience/Skills: Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL Proficient in the use of programming languages: Python. SQL Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics Desirable knowledge of apprenticeships and work-based learning Desirable knowledge of the Ofsted Common Inspection Framework Desirable industry experience with teaching/ coaching experience Passion for lifelong learning and development as a profession
TBC

Lecturer Solent University, Southampton

Ref. : 1000009139
Southampton (Solent Pathway)
Hampshire
QAHE Solent Pathway Lecturer On campus at Solent University, Southampton 37.5 hours per week, working 9.00am to 5.30pm, Monday to Friday Fixed-Term: 12 months Our mission is to deliver a high-quality student experience that drives academic success. To achieve this, we are looking for a passionate and skilled lecturer to teach a range of QAHE Solent Pathway modules at Levels 3 and 4. You’ll play a vital role in helping international students develop the confidence and academic skills they need to successfully progress to their university studies. A little more about the role: Deliver engaging classes and seminars for Level 3/4 international higher education students. Ensure that teaching content aligns with module expectations and the overall programme of study. Assess student work against appropriate academic benchmarks within set timeframes. What We’re Looking For A master’s degree or equivalent qualification, ideally in a relevant subject area. A relevant teaching qualification such as PGCE, QTS, BEd, PGCert, MA TESOL, or DELTA (essential). HEA Fellowship (preferred). Experience teaching international students at Levels 3 and 4 (preferred), or a strong interest in supporting learners transitioning to Levels 4 and 5. Vital subject knowledge in: EAP provision Why Join Us? At QAHE Solent Pathway College, you’ll become part of a dynamic and supportive team committed to student success. This is a fantastic opportunity to make a meaningful impact on students' academic journeys while enjoying flexibility in your teaching schedule. A little more about us: QA Higher Education works in partnership with Solent University to manage and deliver and International Foundation Programmes (IFP) and International Year One Programmes. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. Apply now – here’s how! Here’s what to do:   Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application  Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Closing date: Monday 25th August 2025
SO14 0YN

Associate Dean/Head of Department Computing

Ref. : 1000009121
London, Manchester or Birmingham
England
Hi All, I am pleased to announce an internal opportunity at QA Higher Education. We are currently recruiting for the position of Associate Dean and Head of Department – Computing, within the LSS Faculty (currently covering London Metropolitan, Solent, and Swansea Universities). Candidates with experience working with LSS partner institutions and a background in computing will be at a distinct advantage. The role will be based in one of the following locations: London, Birmingham, or Manchester. You can formally apply for the vacancy via the people link portal Here’s what to do: Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application The deadline for applications is set as Wednesday 3rd September, at 5.30 pm but in the meanwhile please don’t hesitate to contact me if you have any query. Best regards Dr Anwar Haq PhD, MSc, BEng (Hons), PgD, MCP, APMG, QTS, SFHEA Dean of Computing QAHE

Sales Development Representative

Ref. : 1000009086
London (International House)
London
Job advert Sales Development Executive London- Hybrid - 3 days in the office Package: Competitive base salary with an uncapped commission The SDR is responsible for identifying and qualifying new business opportunities with employers who could benefit from tech apprenticeship programmes. This role is pivotal in driving growth by generating leads, nurturing prospects, and booking meetings for the senior sales team. Research and identify potential employer partners across tech sectors Use tools like LinkedIn, CRM systems, and job boards to source leads. Maintain a steady pipeline of qualified prospects. Conduct cold calls, emails, and LinkedIn outreach to engage decision-makers. Tailor messaging to highlight the value of tech apprenticeships for workforce development. Follow up on marketing-generated leads promptly. Qualify leads based on criteria such as company size, tech hiring needs, and apprenticeship readiness. Book meetings for Business Development Managers or Account Executives. Ensure smooth handover of qualified leads with detailed notes and context. Accurately log all interactions and lead data in Salesforce Track KPIs such as call volume, conversion rates, and meetings booked. Provide weekly reports on outreach performance and pipeline health. Work closely with marketing to align campaigns with outreach efforts. Share market insights and feedback from prospects to improve messaging and offerings. Participate in team meetings and training sessions to continuously improve skills. Meet or exceed monthly targets for outreach, qualified leads, and meetings booked. Contribute to the overall sales goals of the organisation. What experience/qualifications do I need? Strong communication and interpersonal skills. Experience in B2B sales or education/training sector is a plus. Familiarity with tech roles and apprenticeship frameworks (e.g., Level 3-5 digital standards). Resilient, self-motivated, and target-driven.
LS12 6BD

Lecturer in Business Manchester

Ref. : 1000009143
Manchester (St James Buildings)
Lancashire
🌟 Internal Opportunity: Business Lecturer – Manchester Campus Location: Manchester Application Deadline: 1st September 2025 Delivery Mode: Face-to-Face We’re excited to announce an internal opportunity to join our passionate academic team at QAHE Manchester as a Business Lecturer. If you're ready to take the next step in your teaching career and make a real impact on our students’ learning journey, this could be the perfect fit! 🎯 What You’ll Be Doing As a Lecturer, you’ll play a key role in delivering high-quality teaching and supporting student success across a range of business programmes. Your responsibilities will include: Planning and delivering engaging module content aligned with programme expectations Supporting students through effective assessment and feedback Collaborating with Module Leaders and Internal Moderators to ensure academic standards Innovating in curriculum design and teaching approaches Providing guidance and mentorship to student groups and individuals Contributing to course development and continuous improvement Building relationships with partner organisations Carrying out essential academic administration Maintaining your own professional development ✅ What We’re Looking For To be considered, you’ll need: A Master’s degree (or equivalent) in a relevant subject A teaching qualification or HEA fellowship (preferred) A passion for education and a commitment to student success 🚀 Ready to Apply? Here’s how to submit your application via PeopleLink: Log in to PeopleLink Click Internal Vacancies (left-hand menu) Find the Business Lecturer – Manchester Campus role Click Apply and follow the instructions This is a fantastic opportunity to grow your career within QAHE and contribute to our mission of delivering outstanding higher education. If you’re enthusiastic, student-focused, and ready to make a difference—we’d love to hear from you!
M1 6FQ

Lecturer in Business Manchester

Ref. : 1000009141
Manchester (St James Buildings)
Lancashire
🌟 Internal Opportunity: Business Lecturer – Manchester Campus Location: Manchester Application Deadline: 1st September 2025 Delivery Mode: Face-to-Face We’re excited to announce an internal opportunity to join our passionate academic team at QAHE Manchester as a Business Lecturer. If you're ready to take the next step in your teaching career and make a real impact on our students’ learning journey, this could be the perfect fit! 🎯 What You’ll Be Doing As a Lecturer, you’ll play a key role in delivering high-quality teaching and supporting student success across a range of business programmes. Your responsibilities will include: Planning and delivering engaging module content aligned with programme expectations Supporting students through effective assessment and feedback Collaborating with Module Leaders and Internal Moderators to ensure academic standards Innovating in curriculum design and teaching approaches Providing guidance and mentorship to student groups and individuals Contributing to course development and continuous improvement Building relationships with partner organisations Carrying out essential academic administration Maintaining your own professional development ✅ What We’re Looking For To be considered, you’ll need: A Master’s degree (or equivalent) in a relevant subject A teaching qualification or HEA fellowship (preferred) A passion for education and a commitment to student success 🚀 Ready to Apply? Here’s how to submit your application via PeopleLink: Log in to PeopleLink Click Internal Vacancies (left-hand menu) Find the Business Lecturer – Manchester Campus role Click Apply and follow the instructions This is a fantastic opportunity to grow your career within QAHE and contribute to our mission of delivering outstanding higher education. If you’re enthusiastic, student-focused, and ready to make a difference—we’d love to hear from you!
M1 6FQ

Project Management Degree Apprenticeships Lecturer

Ref. : 1000008365
Home Based
Other
Project Management Degree Apprenticeships Lecturer Home based 18 months contract About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. Skills & Abilities PGCE/ Associate HEA membership is highly desirable Undergraduate Degree or equivalent experience Relevant Masters – Essential PM Qualification (PRINCE2/PMQ/AgilePM) - Essential Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education
TBC

Head of Daytime Delivery, Birmingham

Ref. : 1000009080
Birmingham (Louisa Ryland House)
Birmingham
🌟 Internal Opportunity: Head of Daytime Delivery 📍 Location: Birmingham LRH 🕒 Contract Type: Full-Time, Permanent 📅 Application Deadline: Friday, 22nd August 2025 🚀 Ready to Lead Daytime Campus Delivery? We’re excited to announce a new opportunity within QAHE for a passionate and experienced academic leader to step into the role of Head of Daytime Delivery. This pivotal position offers the chance to shape the on-campus daytime experience for students, ensuring smooth operations, academic excellence, and a supportive learning environment. You’ll be at the heart of campus life—coordinating teaching schedules, managing academic activities, and responding to student welfare needs with agility and care. 🎯 Key Responsibilities: Oversee and coordinate daytime teaching delivery across campus Ensure all sessions start on time and escalate issues to relevant teams (e.g. Scheduling) Arrange cover where needed to maintain continuity Uphold academic standards and enhance the student experience Address Health & Safety and welfare concerns appropriately Collaborate closely with campus academic managers ✅ What You’ll Bring: Proven experience in Higher Education Programme Management A strong track record of supporting international and home students Lecturing experience within the HE sector Delivery of programmes from Level 3 to Level 7 Experience in recruiting academic staff A passion for mentoring and training others 📌 How to Apply: Log in to PeopleLink Click Internal Vacancies (left-hand menu) Find the Head of Daytime Delivery role Hit Apply and submit your application 💬 Questions? Reach out to Martin Gilbert at Martin.gilbert@qa.com
B3 3PL

Programme Leader BSc Data Science

Ref. : 1000009072
London (Fitzwilliam House)
London
🚀 Internal Opportunity: Programme Leader – BSc Data Science 📍 Location: Birmingham, London or Manchester Campus 🕒 Full-Time | Permanent Are you ready to lead the future of data-driven education? QA Higher Education is excited to announce a new internal opportunity to become the Programme Leader for our brand-new BSc Data Science programme, delivered in partnership with London Metropolitan University. This is a unique chance to shape a cutting-edge course, influence student success, and play a key role in the growth of our academic provision. 🎯 What You’ll Be Doing As Programme Leader, you’ll be at the forefront of: Leading the academic delivery and development of the BSc Data Science programme. Supporting and inspiring students throughout their learning journey. Collaborating with university partners and internal teams to ensure excellence. Driving innovation and continuous improvement in curriculum and teaching. ✅ What We’re Looking For We’re seeking someone who brings: Higher Education programme management experience Lecturing experience in Data Science or a related field (ideally within HE) A strong commitment to student support and success Experience in mentoring or training others (preferred) 🌱 Why This Role Matters Be a key figure in launching a future-focused programme. Influence the next generation of data professionals. Work with passionate colleagues in a collaborative environment. Grow your leadership profile within QAHE. 📅 How to Apply Interested? Here’s how to apply via PeopleLink: Log in to PeopleLink Click Internal Vacancies on the left-hand menu Find the Programme Leader – BSc Data Science role Click Apply to submit your application 🗓 Application deadline: Friday 22nd August 2025 ❓ Questions? Reach out to Martin Gilbert at Martin.Gilbert@qa.com for more details.
EC3A 8BF

Customer Services Administrator (Programme Coordinator)

Ref. : 1000008890
Manchester
Lancashire
Customer Services Administrator (Programme Coordinator) Part time OR full time available Location : Manchester/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
TBC

International Admissions Officer

Ref. : 1000008830
London (Middlesex Street)
London
Admissions Officer, QA Higher Education Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you!
E1 7HT

Senior Learning Design Consultant - AI

Ref. : 1000009081
UK
Other
Senior Learning Design Consultant - AI Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As Senior Learning Design Consultant – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio  Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Credit Controller

Ref. : 1000009030
Leeds (Brewery Wharf)
Yorkshire
Credit Controller Hybrid (Leeds) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a credit Controller you will manage & control all credit control and accounts receivable operations for a defined set of accounts and there is also an opportunity to manage a credit control apprentice and ensure set targets are maintained. Job Description Collection of all outstanding debtors within personal set of accounts across all parts of the business group Managing collections and account management of customer with varying payment terms and different product types Continuing reduction of over 60 day debt and debtor days Supporting sales, service delivery and sales administration in the enforcement of credit control policies Deal with customer queries in a professional and timely manner Escalate account issues to credit management Assist with other areas of the team/business as arising About you: Credit control background desirable Attention to detail Excellent communication skills both written and verbal Customer focused Understanding the full credit ‘cycle’
LS12 6BD

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