- Ref. : 1000008589
- London (Rosebery Avenue)
- London
- Student Enrolment Advisor within our Compliance Team
4-Month Fixed Term Contract Fulltime Mon-Friday 9am-5.30pm
On Campus Customer Service Role
London Holborn
Do you have experience within a busy student facing or customer support environment? Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About our role You will be responsible for verifying the eligibility of prospective students to study in our institution, ensuring student documents are all in order as required. Additionally, you will guide students through the enrolment process, providing essential information and support to facilitate a seamless transition into their chosen programs.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!
Start date May until the end of August/ early September
Bring your experience:
Good administration skills with high attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines.
Exceptional problem-solving skills with the ability to work on own initiative.
Ability to use initiative when required.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
The successful candidate will undertake a Basic DBS check.
#customerservice
#administration
#education
#excel
#qahighereducation
#enrolment
#london
#students
#graduate
- EC1R 4TF
- Ref. : 1000008724
- UK
- Other
- Head of Legal, QA Higher Education, part of the QA Group
Home working with ad hoc travel
As Head of Legal for QA Higher Education you will provide strategic and operational legal support to the business, ensuring compliance with regulatory frameworks and legislation applicable in the higher education sector. You will be responsible for safeguarding the business while supporting its growth and strategic objectives.
QA Higher Education is part of the wider QA Group which is a global learning and development business headquartered in the UK and as such this role will report into QA’s Group General Counsel with a dotted reporting line to QA Higher Education’s CFO.
The successful candidate will play a key role in shaping legal strategy and the strategic direction of QA Higher Education ensuring legal considerations are embedded within the organisation’s commercial and operational plans.
The successful candidate will also work in close collaboration with the current Head of Legal for QA Higher Education, who is transitioning to a new role within the QA Group, to ensure a smooth and effective handover.
Ad-hoc travel across the UK to mainly Leeds, Birmingham and London required
Here’s a little of what you’ll be doing (please click through to read the FULL job description):
Legal Strategy and Compliance
Provide regulatory support to the business, including on OfS regulations, Consumer Protection Law, CMA guidelines, and student finance rules.
Monitor regulatory changes affecting the education sector and advise on business impact.
Develop and maintain policies, procedures, and governance frameworks to meet legal and regulatory obligations.
Advise on contract negotiations, partnerships, and collaboration agreements to ensure legal compliance and manage risk.
Support internal audits and investigations relating to regulatory or legal issues, ensuring prompt resolution and reporting.
Commercial Contracts
Draft, negotiate, and manage agreements with university partners, ensuring compliance with regulatory requirements and institutional policies.
Oversee student contracts, ensuring terms comply with consumer protection laws, CMA guidance, and regulatory standards.
Manage supplier, partnership, and commercial agreements to support operational and strategic objectives.
Advise on contract risk allocation, dispute resolution mechanisms, and appropriate termination provisions.
Risk Management & Dispute Resolution
Identify, assess, and mitigate legal and regulatory risks across all areas of business activity, implementing proactive risk management strategies.
Develop and maintain risk registers, ensuring regular reporting to the Group General Counsel, Board and governance bodies.
Provide strategic advice on risk mitigation measures, contractual protections, and compliance frameworks.
Manage disputes, complaints, and regulatory investigations, coordinating responses and liaising with external counsel where necessary.
- TBC
- Ref. : 1000008683
-
Client Relationship Manager (DACH)
Hybrid (London)
Full time, 37.5 hours per week
Competitive salary plus some great benefits
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
You’ll grow existing customer and partner relationships and identify and win new business to deliver against specific, measurable targets across a broad spectrum of products and services across a portfolio of international customers.
Your region will cover the DACH sector and will require a knowledge of GERMAN as a language.
Key Responsibilities:
Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral.
Win new business by identifying and contacting new customers and new business development activities.
Strong online presence via platforms such as Linkedin to grow contact network and QA marketing reach.
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Experience:
Track record of achieving sales targets
B2B sales experience
Working to tight deadlines where high level of accuracy are required
Experience of resolving or offering solutions to queries
- SL1 1SG
- Ref. : 1000008666
- Home Based
- Other
- Digital Learning Advisor
Remote (ability to come to a QA office with advanced notice)
Full time, 37.5 hours per week
Competitive salary plus some great benefits
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
Working within the Digital Learning team, this role will be responsible for providing support and guidance to learners, providing a positive learner experience and ensuring the team KPI’s are met. You will also be enrolled onto a Data Technician level 3 apprenticeship.
Key Responsibilities:
Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning Submissions, ensuring they meet the required criteria.
Work with and support the team of Digital Learning Consultants, other DLA’s (where appropriate) and Learning
Specialists to ensure learners receive feedback on submissions and responses to queries within SLA.
Be available on Zendesk online chat during working hours and provide prompt responses to learner queries.
Monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area.
Professionally engage with both employers and learners to update on progress and plan for realistic progression.
Deal with customer questions and complaints in line with Company policy where appropriate.
About you:
Excellent verbal and written communication skills
Ability to engage and motivate learners remotely
Self-motivated with a customer centric focus
Strong planning and organising skills
Ability to solve problems using experience and knowledge to overcome barriers
Desire to learn and develop
Safeguarding
QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.
This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:
an enhanced disclosure check
Child Barring list check
qualification checks
online checks
medical fitness
identity and right to work
All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.
We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.
- HOMEBASED
- Ref. : 1000008365
- Home Based
- Other
- Data and Software lecturer
Home based
About our role:
As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop.
Key Responsibilities
To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops
Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments
To contribute to the wider team activities on assessment and teaching as required.
To make an active contribution to ensure this programme continues to improve, and that all
Skills & Abilities
Subject Areas (suggested in the Software and Data area but not limited to)
Software
Coding and Programming experience (Python experience essential)
Full stack / Web development
Automation in software development
Flask
Django
DevOps
Data
Machine learning
SQL
Data Visualisation - Power BI
Data Analytics / Statistics
Your Qualifications and Knowledge
Essential:
A post-graduate degree (MSc)
Subject specific qualifications
Desirable:
PhD
Teaching qualification
Excellent, detailed knowledge of more than one topic within the required subject areas
Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education
Understanding of equality and diversity issues
- TBC
- Ref. : 1000008603
- Manchester
- Lancashire
- Lecturer in Business & Management Subjects Level 7
QA Higher Education, Birmingham OR Manchester Campus F2F Teaching
Are you an experienced Higher Education Lecturer in any of the following subjects - International Business Strategy Entrepreneurship Human Resource Data Analytics Finance Marketing Economics Research Methods and looking for a position within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity for you to be part of our growing and expanding campus. We are student centric and passionate about our contribution to our students’ future ………come join us!
Your focus:
As a Lecturer your responsibilities will be
Ensuring / supporting / managing students’ progression and academic achievement at Level 7.
Planning, preparing, teaching modules both online and in a classroom, setting using our innovative delivery methods and cutting-edge curriculum.
Providing guidance and support to our students and powering each student’s potential.
Essential Criteria:
Applicants are required to have:
Teaching experience in HE
Experience of teaching Research Methods at Level 7 is an added advantage.
Additional Requirements:
You must hold a PhD or close to completing a PhD (12 months to completion)
You must be in possession of a Masters’ degree in a relevant subject areas.
You may have a teaching qualification and / or HEA accreditation / membership, which would be a distinct advantage.
Please Note: Candidates who do not meet the essential criteria will not be considered and need not apply.
What we can give you:
Access to innovative delivery methods, and exciting course material
A chance to work with like-minded educational enthusiasts
A chance to share and learn delivery best practice and industry leading knowledge
Specialist coaching and support from your education leaders
A little more about QA Higher Education:
We are career changers, and we believe everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Successful candidates will be required to undertake the basic DBS Check
#highereducation
#PhD
#Lecturer
#International Business
#StrategyEntrepreneurship
#HumanResource
#DataAnalytics
#Finance
#Marketing
#Economics
#Research Methods
#manchester
#birmingham
- TBC
- Ref. : 1000008596
- Birmingham (Louisa Ryland House)
- Birmingham
- Lecturer in Business & Management Subjects Level 7
QA Higher Education
Birmingham OR Manchester Campus F2F Teaching
Are you an experienced Higher Education Lecturer in any of the following subjects - International Business Strategy Entrepreneurship Human Resource Data Analytics Finance Marketing Economics Research Methods and looking for a position within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity for you to be part of our growing and expanding campus. We are student centric and passionate about our contribution to our students’ future ………come join us!
Your focus:
As a Lecturer your responsibilities will be
Ensuring / supporting / managing students’ progression and academic achievement at Level 7.
Planning, preparing, teaching modules both online and in a classroom, setting using our innovative delivery methods and cutting-edge curriculum.
Providing guidance and support to our students and powering each student’s potential.
Essential Criteria:
Applicants are required to have:
Teaching experience in HE
Experience of teaching Research Methods at Level 7 is an added advantage.
Additional Requirements:
You must hold a PhD or close to completing a PhD (12 months to completion)
You must be in possession of a Masters’ degree in a relevant subject areas.
You may have a teaching qualification and / or HEA accreditation / membership, which would be a distinct advantage.
Please Note: Candidates who do not meet the essential criteria will not be considered and need not apply.
What we can give you:
Access to innovative delivery methods, and exciting course material
A chance to work with like-minded educational enthusiasts
A chance to share and learn delivery best practice and industry leading knowledge
Specialist coaching and support from your education leaders
A little more about QA Higher Education:
We are career changers, and we believe everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Successful candidates will be required to undertake the basic DBS Check
#highereducation
#PhD
#Lecturer
#International Business
#StrategyEntrepreneurship
#HumanResource
#DataAnalytics
#Finance
#Marketing
#Economics
#Research Methods
#manchester
#birmingham
- B3 3PL
- Ref. : 1000008361
- Slough
- Berkshire
- The role: Client Relationship / Sales / Business Development / Relationship Manager
Location: Slough, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
A ‘day in the life’ of a Client Relationship Manager
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
Sounds great, doesn’t it? And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
- SL1 1SG
- Ref. : 1000006808
- Swindon
- Wiltshire
- Scheduling / Operations / Student Engagement / Business Support
SWINDON
Full time, 37.5 hrs per week - Hybrid 3 days in the office
Competitive base salary plus benefits
Job purpose:
You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations.
About you:
If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars.
A ‘day in the life’ of a Scheduling Specialist:
Creating schedules for students.
Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses.
Identify gaps in current training capabilities and put forward cases to employ additional trainers.
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future.
We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- GL53 7TH
- Ref. : 1000008694
- Newcastle (NU Pathway)
- Newcastle
- Lecturer in Business
QA Higher Education Newcastle, based onsite Northumbria University
Face to face, must be able to commute to Northumbria University, Newcastle
Sessional contract
Are you an experienced Lecturer in Business, with experience in teaching general business curriculum, looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity within the QA Higher Education (QAHE) Pathway College embedded in the campus at Northumbria University, Newcastle. The Pathway is focused on delivering a high-quality student experience to achieve academic success and to help us realise this aim we are seeking a passionate Business lecturer/module lead to join us.
A little more about the role:
As a Lecturer, you will contribute to the face to face teaching of Business subjects at level 3, 4 and 6. In addition, you may be asked to be a module leader where you will be required to guide and support international students in order to develop their knowledge and academic skills enabling them to successfully progress into Northumbria University. If empowering students to reach their full potential appeals to you…. Apply today!
What you’ll get up to:
Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours.
Complete any administration required, including registers, student feedback, progress monitoring, and inputting and monitoring results on your modules.
What you’ll bring to the team:
Please see the attached Job Description for our Lecturer role. Minimum Undergraduate qualification in a Business related subject is desired, preferably Postgraduate. Ideally you will have worked with international students at level 3 and/or 4 and have a strong interest in the development and transition of learners into level 4 and 5.
A little more about us:
QAHE works in partnership with Northumbria University to manage and deliver its International Foundation Programmes (IFP) and International Year One in Business as well as the Premasters in Business. Successful completion of the IFP programmes allows entry onto a range of Undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7.
Equal Opportunities At QAHE, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will be required to undertake the Enhanced DBS Check
#business
#lecturer
#highereducation
#newcastle
#northumbriauniversity
#phd
#masters
- NE1 8ST
- Ref. : 1000008712
- London, Manchester or Birmingham
- England
- Recruitment Consultant within Education
QA Higher Education, London OR Birmingham based.
Hybrid working, fulltime & permanent opportunity.
Are you a motivated, results-oriented SALES professional, perhaps with a passion or interest in education. Our role would suit an existing recruitment consultant or salesperson looking for a rewarding and lucrative opportunity, hybrid working in a growing and ambitious commercial company and vibrant team.
We are currently recruiting for an exceptional Sales individual to convert warm leads from potential clients (UK & International students) to come study with us on our undergraduate or postgraduate programmes here in the UK. Our campuses are in London, Birmingham & Manchester
The successful candidate will excel at building meaningful relationships, thrive in a dynamic, fast-paced environment, and consistently meet or exceed realistic sales targets.
You will play a key role in driving growth by converting new business opportunities, nurturing relationships, and delivering tailored solutions to our potential students.
We work in partnership with universities and education specialists to provide learning opportunities and support our students to fulfil their potential.
Here’s some of what’s involved: (please click through for the full JD)
Work closely with Head of Sales to support marketing and recruitment strategies.
To provide first class customer service to our university partners and students
Have a thorough understanding of all products and assist in identifying new channels and student recruitment opportunities.
Report on sales activities and recruitment/application numbers.
Assist with planning, engaging, developing and growing sales channels.
Plan and attend relevant sales events.
Manage sales pipeline and student databases effectively.
Support with Marketing and Business Development events.
Bring your experience:
High level of business acumen
Track record of success in sales environment
Track record of success in sales conversion calls
Experience in using a CRM system.
Track record of working in a customer facing environment
A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#highereducation
#businessdevelopment
#newbusiness
#sales
#studentrecruitment
#qahighereducation
#LifeAtQA
#London
#birmingham
- B3 3PL
- Ref. : 1000008622
- Manchester (St James Buildings)
- Lancashire
- The role: Recruitment / Sales / Business Development Executive
Location: Manchester - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with an uncapped commission
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
About you:
You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Business Development Executive
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you!
- M1 6FQ
- Ref. : 1000008676
- London (Middlesex Street)
- London
- Admissions Officer, QA Higher Education, fulltime & permanent opportunity,
London OR Birmingham OR Manchester Based
Hybrid working, mainly working from home
Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you!
About our role: As Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters.
Here’s some of what’s involved – full training provided:
(click through to see the full JD)
Review incoming applications, validate applicants’ academic records and/or
professional experience
Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations
Ensure the CRM system is consistently updated, and information is detailed and
accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations.
Provide clarifications to student’s queries in a professional manner.
Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines.
Communicate admissions decisions to applicants
Bring your experience:
Excellent verbal and written communication skills
Strong organisational and planning skills
Demonstrated ability to implement and review policy and procedures in respect of compliance requirements
Ability to work effectively within a cross functional team environment
Strong communication and interpersonal skills.
Ability to problem-solve
Experience of working in a customer-focused environment
Ability to work at pace with tight deadlines
Knowledge of the Higher Education sector would be desirable
The successful candidate will be required to undertake the Basic DBS check.
We look forward to hearing from you!
#highereducation
#administrator
#london
#birmingham
#manchester
#hybridworking
#admissions
#studentapplications
#compliance
#recruitmentadministration
- E1 7HT
- Ref. : 1000008594
- Birmingham (Louisa Ryland House)
- Birmingham
- Lecturer in EAP, English for Academic Purposes
QA Higher Education, Birmingham City Centre, F2F & online teaching
£50 per hour, sessional contract, weekend Saturday & Sunday teaching some weekday teaching may also be available.
English for Academic Purposes Lecturer required on a sessional basis for our PSE, Undergraduate and Postgraduate Programmes. Are you a qualified DELTA / TEFLQ teacher with experience in teaching English for Academic Purposes to higher education students? If so….we have a great opportunity for you.
About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for a qualified and enthusiastic Lecturer to teach EAP to our students on campus. Our Focus is on delivery of high-quality learning and teaching to facilitate excellent student outcomes.
Here’s a little of what you’ll be doing:
To plan, prepare and deliver EAP and Skills modules.
To mark and provide appropriate feedback on oral and written work.
To attend and contribute to CPD training sessions organised internally or externally.
To provide academic support to students on EAP and Skills modules.
To adhere to and maintain academic standards and quality assurance within the EAP team.
To provide pastoral care and support to international students on our EAP programmes.
To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities.
Bring your experience:
Hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e., MA in TEFL/ TESOL and CELTA).
Membership of the HEA would be advantageous.
A little about the Team:
The EAP team currently works across current university partners (Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will undertake a Basic DBS check.
#eap #lecturer #highereducation #LifeatQA #delta #TEFLQ #qahighereducation #birmingham
- B3 3PL
- Ref. : 1000008625
- London, Manchester or Birmingham
- England
- SEO & Website Specialist within our Higher Education Digital Team.
QA Higher Education, Fulltime & Permanent Opportunity
London OR Birmingham OR Manchester based
Mainly working from home with occasional travel
Are you passionate about SEO, website optimisation, and digital excellence? If so, we have the perfect opportunity for you! Join our growing Digital Marketing Technologies Team here at QA Higher Education as an SEO & Website Specialist and help drive the performance of our web platforms to the next level.
About our role: As an SEO & Website Specialist within our Digital Team, you'll play a key role in enhancing the performance, accessibility, and visibility of our websites. Supporting the Website Manager, you’ll work across a wide range of digital projects, collaborating with internal teams and external agencies to ensure our digital presence aligns with business goals and delivers an exceptional user experience.
Here’s some of what’s involved: (click through to see the full JD)
Manage technical SEO improvements in collaboration with agencies.
Conduct keyword research, track search performance, and optimise structure using Semrush.
Monitor accessibility compliance using Acquia Optimize and lead improvements.
Track web development progress using Jira and support agile workflows.
Support and execute front-end updates using Elementor.
Analyse performance metrics, providing insights and reports to key stakeholders.
Ensure digital tracking accuracy and provide regular traffic and conversion reports.
Act as the first point of contact for digital support and SEO advice to the wider QA Higher Education community.
Stay ahead of industry trends and recommend new tools and strategies.
Bring your experience:
Proven SEO expertise and keyword strategy development.
Hands-on experience with WordPress CMS.
Experience using Semrush for SEO analysis, keyword tracking, and reporting.
Understanding of accessibility, web health, and performance best practices.
Knowledge of HTML and basic front-end development principles.
Understanding of GDPR and data protection principles.
Knowledge of Microsoft Office tools including Word, Excel, Teams & PowerPoint.
Understanding of the Higher Education market would be advantageous.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
The successful candidate will undertake a Basic DBS check.
#highereducation
#education
#seo
#website
#wordpress
#london
#birmingham
#manchester
#LifeAtQA
#hybrid
#homeworking
- Ref. : 1000008366
- Home Based
- Other
- Data and AI lecturer
Home based
About our role:
As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop.
Key Responsibilities
To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops
Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments
To contribute to the wider team activities on assessment and teaching as required.
To make an active contribution to ensure this programme continues to improve, and that all
Skills & Abilities
• A background in training in Data Science & AI
• Experience with one or more of the following tools; PyTorch, Python, R, C#, Java
• Desirable with one or more Cloud-native data services, such as; AWS, Azure
• Experience of data science related technologies or strong understanding of statistics and programming skills
Subject Areas (suggested in the AI and Data area but not limited to)
Data
Machine learning
SQL
Data Visualisation - Power BI
Data Analytics / Statistics
Your Qualifications and Knowledge
Essential:
A post-graduate degree (MSc)
Subject specific qualifications
Desirable:
PhD
Teaching qualification
- B5 4UA
- Ref. : 1000008686
- London (International House)
- London
- The role: Commercial and Insights Manager (Marketing Systems Manager)
Location: London Or Leeds, UK
Hybrid; ideally two days a week on-site but this can be flexible
Contract: Full time, 37.5 hrs per week
Monday to Thursday 9.00-5.30, Friday 9.00 to 4.00.
Package: competitive salary + benefits
About the role
The Commercial and Data Insights Manager plays a key role in helping the business understand the impact of marketing activity and how it supports commercial growth. Sitting within the Marketing team, this role focuses on tracking, performance reporting, and surfacing insight that supports campaign decisions and long-term strategy.
About you
Background in digital marketing performance, campaign tracking, or commercial insight roles.
Confident with Google Analytics (GA4) and Google Tag Manager, with experience managing tags and event tracking.
Solid understanding of CRM systems (Salesforce) and other systems Looker, Hockey Stack and PowerBI.
We’d also love you to be able to tick the following boxes, too:
We want someone both curious and passionate about the role
That perfect blend of creative and technical.
Someone who has great communication skills as you’ll be dealing with various stakeholders
Someone with “fresh eyes” who can see things that others might not
Someone who can understand the bigger picture. Not just knowing “What” but also “Why”
Oh, and you’ll need to be great at prioritizing tasks and meeting deadlines!
Role Responsibilities
Lead how we track marketing performance, including UTM structure, Google Analytics, and Tag Manager setup.
Manage incoming requests for reporting, dashboards, or support with tracking - prioritizing and coordinating delivery.
Produce regular marketing reports for playback sessions that clearly explain
what’s working, what’s not, and what to change.
Work closely with Heads of Marketing and Sales Business Partners to provide insight that supports marketing and campaign planning and strategy.
Keep benchmarks up to date for key marketing metrics, helping teams track
progress and set goals.
(Scroll to the bottom of this advert to read the full Job-Description)
- E1W 1UN
- Ref. : 1000008715
- Slough
- Berkshire
- People Compliance Specialist
Location: Slough/London (Hybrid 2 days a week in the office)
Competitive Salary + Benefits
We are looking for a meticulous and knowledgeable HR Compliance Specialist to ensure our HR policies, practices, and programs comply with applicable labour laws and internal standards. You’ll be the first point of contact for our customers and you’ll provide a high quality and customer focused service whilst always trying to make things better.
As the People Compliance Specialist, you will support with all compliance matters relating to right to work, immigration, disclosure and BPSS checks and Ofsted requirements.
Key Responsibilities:
Provide advice and guidance to the People team and the business as/when legislation changes, supporting with the delivery of training and briefings when required.
Audit internal HR processes, documentation, and systems to identify and correct
compliance gaps.
Work closely with your manager to ensure the business remains compliant within its legal requirement for Ofsted, disclosure and BPSS checks, right to work and immigration and all related administration processes are adhered to with the support of regular reporting and monitoring.
Work closely and proactively with the PS team to ensure appropriate RTW checks have been carried out correctly for sponsored workers and others with an immigration status before they start work/extend contract/switch to another visa category.
Lead on the visa application process for staff, including issuing certificates of Sponsorship (CoS), ensuring the manager and applicant are kept up to date with progress.
Verify Employer Checking Service (ECS) checks and ensure Positive Verification Notice expiry dates are inputted on the HR system, escalating any Negative Verification Notices for appropriate action.
Continued monitoring of; Right to Work, Immigration & UK legislation compliance. Verify accurate input of nationality, passport details, Right to Work permission, and visa expiry dates on HR System.
Future visa expiries, proactively tracking, following up and actioning where necessary, escalating where required.
BPSS compliance for employees with access to government data both inside and outside of the UK.
Correct disclosure levels
(Scroll to the bottom of this advert to read the full Job-Description)
Your Experience/Skill
Proven experience of working within a varied and fast paced People team environment.
Working knowledge and understanding of immigration legislation, UKVI Points Based System, Sponsorship and Right to Work rules, with a willingness to learn and develop.
Strong understanding of compliance processes, including Ofsted, data protection
(GDPR), and key employment laws.
Ability to work independently and use initiative to develop methods for tracking and monitoring compliance.
Proficient in Microsoft Office, with intermediate Excel skills.
CIPD level 3, equivalent HR Qualification or experience(desirable)
- SL1 1SG
- Ref. : 1000008623
- Leeds (Brewery Wharf)
- Yorkshire
- The role: Client Relationship / Sales / Business Development / Relationship Manager
Location: Leeds - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with an uncapped commission
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
About you:
You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, resolving solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Client Relationship Manager
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you!
- LS10 1NE
- Ref. : 1000008554
- London
- London
- Data Level 3 Technical Apprenticeships Tutor
Home based/travel to site if required
Job Summery
Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape.
Role Responsibilities:
Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations.
Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required.
Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs.
Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available
Your Experience/Skills:
Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL
Proficient in the use of programming languages: Python. SQL
Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics
Desirable knowledge of apprenticeships and work-based learning
Desirable knowledge of the Ofsted Common Inspection Framework
Desirable industry experience with teaching/ coaching experience
Passion for lifelong learning and development as a profession
- TBC
Refine search
Refine search by selecting suggested filters
