- Ref. : 1000008997
- London (International House)
- London
- Apprenticeship Central Services Officer
6 months contract
Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow)
As part of the central services function, this role is pivotable in providing central support to our apprentices throughout their journey with us. This team will work together to provide the best possible support through displaying best practice, efficiency, initiative, attention to detail and open communication.
You will work closely with our onboarding teams to identify and appropriately recognise, any prior learning that new apprentices have, ensuring their journey with QA is adjusted based on their prior skills, knowledge and behaviours.
Job Responsibilities
• Provide a responsive contact desk for all apprentices as well as both external and internal stakeholders.
• Respond to all phone and email-based enquiries in a timely manner, resolving or re-directing queries where necessary.
• Record all incoming enquiries by documenting the enquiry and response, adhering to set SLA response times.
• Schedule and book apprenticeship schedules (L3-5) using the internal booking system, liaising with scheduling and or delivery as appropriate.
• Make schedule changes as required by learners, delivery colleagues or scheduling. Liaising with appropriate stakeholders depending on the reason for the re-schedule or cancellation.
• Provide administrative Bud functions i.e. making changes to line manager details as requested.
• Add or move customer accounts on relevant systems as required by sales, delivery or onboarding.
Skills and Experience
• Administrative experience ideally within the education sector will be an advantage
• Multi-tasking and delivery to agreed timescale
• Ability to interpret and implement regulations
• Experience of working in a customer centric environment
- SN5 7WZ
- Ref. : 1000008984
- Home Based
- Other
-
Senior BI Analyst
Home based
Permanent
About the role:
The QA Insights Team focus on providing key data analysis and insights to our colleagues in QA. You will be a senior member of the team playing a crucial role in driving the company’s growth and development through strategic analysis and transformation initiatives.
Key Responsibilities
Conduct research and analysis to identify business transformation opportunities and develop strategies for improvement.
Collaborate with cross-functional teams to gather requirements, build/design a scope, take lead in meetings with stakeholders, test, implement, document, workshop, complete maintenance.
Interpret and visualise data, analyse results using statistical techniques and provide ongoing reports.
Work closely with the wider data engineering team to ensure changes are implemented in line with business requirements.
Leverage the team to deliver fast paced and effective responses to ad hoc analysis requests and queries.
Act as a bridge between the business functions and IT ensuring clarity of requirements for our IT team. Collaborate with IT to develop and improve underlying data.
Identify, analyse, and interpret trends or patterns in complex data sets.
Your Experience
With QAs focus on being winners in the digital revolution, your experience in business transformation and BI tool is needed.
Has worked extensively with BI tools in medium to large enterprise organisation with 5+ Years’ experience in a Data Analytical role.
Strong analytical and problem-solving skills, with the ability to gather, interpret, and analyze complex data.
Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse stakeholders.
Strong stakeholder management skills, with the ability to collaborate and influence teams at all levels of the organization.
Proven ability to drive change and implement transformation initiatives.
Knowledge of industry standards and best practices in business transformation
Experience in an Education / Apprenticeship sector is ideal.
Essential:
Data Analysis Skills
Experience in producing trend/pattern analysis to track data journeys.
Visualisation
Our software of choice is Power BI, but experience in similar software (e.g. Tableau, Looker, Qlik)
DAX
Strong Excel skills
Preferable:
CRM experience (BUD, Maytas, Salesforce)
JIRA
- HOMEBASED
- Ref. : 1000008655
- London (Rosebery Avenue)
- London
- Registry Retention Team Manager
London – Hybrid Working 1 to 2 days on campus weekly.
Fulltime and Permanent Opportunity
Dear all,
I am really pleased to tell you about a QAHE internal opportunity now open for application.
As Registry Retention Team Manager, you will be responsible for the co-ordination of the Registry Retention function for all University Partners.
Working closely with the Head of Registry Retention and Engagement to co-ordinate the operation, staff and processes, ensuring that the teams deliver an effective, timely, and customer focused service.
Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required.
Undertake key aspects of student retention activities, including managing the Registry Retention inbox, effective monitoring of ongoing Registry Retention support requests, cross-departmental collaboration to support student retention cases, and oversight of the Risk Register function.
Student Case Management including communication with a variety of stakeholders.
Retention representation at key internal meetings and case conferences
Ensure that operations comply with university regulations, as well as wider Higher Education policies and procedures and provide advice to students and colleagues.
Escalation point for complex student retention cases.
Leading process improvements to enhance efficiencies within the team.
Line management of a hybrid-team of Registry Retention Specialists
Experience required:
Experience in multi-department student support case management
Experience in real-time conflict resolution and managing customer satisfaction.
Extensive administrative experience within the education sector particularly focusing on Student Retention
Experience of multi-tasking and delivery to
agreed timescales.
Understanding of Higher Education policies and regulations including OFS, Student Finance, and UKVI
Extensive experience working across different University Partners and/or other external stakeholders.
Experience of managing and prioritising complex workloads
Experience of leading a team
If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description.
Here’s what to do:
Login to Peoplelink
Click internal vacancies scroll down the left of the page
Click on to the correct vacancy and
Use the apply button to submit your application
The deadline for applications is set as 5.30pm Friday 18th July 2025
- EC1R 4TF
- Ref. : 1000008706
- Manchester (St James Buildings)
- Lancashire
- Deputy Programme Leader (MBA) - Ulster University, Manchester Campus.
I am really pleased to tell you about a QAHE internal opportunity now open for application.
QAHE is recruiting for the role of Deputy Programme Leader for the Ulster University MBA Programme (Manchester Campus). As Deputy Programme Leader, you will have overall responsibility for coordinating and managing supervised Dissertations and Projects across the Ulster University provision at QAHE. To ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team
Key responsibilities (please click through to read the job description in full)
Support the Programme manager in the day-to-day running of the programme/s
Act as a point of contact for Module Leaders, Lecturers and students on the programme/s where required.
Support the Programme Leader in the effective academic management and delivery of the programme.
Support in ensuring all key academic processes associated relating to delivery of the programme are completed in accordance with university policy and best practice
Support in the co-ordinating and planning delivery of the programme.
Support in the management the academic and operational relationship with the university.
Support in the Implementation of the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards
Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate
Develop and promote learning and teaching approaches to support student achievement and experience
Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed
Assist with preparation for exam boards
Coordinate with the Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules
Organise and conduct inductions for the programme/s where needed
Must have's
Undergraduate and master’s degree or equivalent
HE Programme Management experience desirable
HEA Fellowship – desirable
If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required.
Here’s what to do:
Login to PeopleLink:
Click internal vacancies scroll down the left of the page
Click on to the correct vacancy and
Use the apply button to submit your application
The deadline for applications is set as 18/07/2025 at 17.30pm
- M1 6FQ
- Ref. : 1000008905
- London (International House)
- London
- Learning Designer
London/Hybrid (2 days in the office)
Permanent
As a Learning Designer you will:
Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs.
Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships.
Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards.
Key Responsibilities
You will ensure that the design and development of modules and other assets are completed to:
specification
time
budget
quality standards.
Your success in the role will ultimately be measured by delivering better outcomes for learners and the client.
Skills & Abilities
Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles
Excellent stakeholder management skills.
Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning
Familiarity with different media, their role and potential use cases in learning design
Strong learner focus, and design thinking ethos
Strong writing skills, including video scripting
Proactive and collaborative communication approach
A good understanding of the eLearning industry: existing and emerging platforms
Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations.
Your Knowledge
Excellent knowledge and understanding of pedagogy and learning design theory is essential.
A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
- HOMEBASED
- Ref. : 1000008674
- London, Manchester or Birmingham
- England
-
Programme Leader (MSc International Business)- Ulster University
I am really pleased to tell you about a QAHE internal opportunity for a Programme Leader (MSc International Business) now open for application.
QAHE is recruiting for the role of Programme Leader for the Ulster University MSc International Business Programme. As Programme Leader, you will have overall responsibility for leading and managing academic delivery of the MSc International Business programme in partnership with Ulster University. You will ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team
Key responsibilities (please click through to read the job description in full)
To support the effective delivery of the management of a postgraduate degree programmes at the research/dissertation phase
To co-ordinate and plan delivery of the year of the programme being delivered
To act as the first point of contact for academic queries regarding the dissertation/research phase of postgraduate programme
To contribute to management of the academic and operational relationship with the university on a day-to-day basis
To implement the University’s academic and quality assurance policies and procedures, to be accountable for academic standards
To monitor and review student achievement/progression and implement additional support mechanisms as appropriate.
To improve established and develop learning and teaching approaches to support student achievement and experience.
To teach on modules as appropriate, as well as taking module leadership where required
To support less experienced lecturers when needed as directed by Academic Managers
Fair allocation and coordination of dissertation/project supervisors
To liaise with a team of Lecturers regarding delivery, assessment, marking and management of undergraduate dissertations and research projects
Develop policy and procedure to enhance the process and experience of staff and students.
Support the mentoring and development of the faculty
Must have's
Relevant academic programme management experience – Essential.
Doctorate Degree (or close to completion)- Desirable
HEA Fellowship – desirable
If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required.
Here’s what to do:
Login to Peoplelink
Click internal vacancies scroll down the left of the page
Click on to the correct vacancy and
Use the apply button to submit your application
The deadline for applications is set as 18/07/ 2025 at 17.30pm
- Ref. : 1000008708
- Manchester (St James Buildings)
- Lancashire
- Deputy Programme Leader (Graduate Certificate) - Ulster University, Manchester Campus.
I am really pleased to tell you about a QAHE internal opportunity now open for application.
QAHE is recruiting for the role of Deputy Programme Leader for the Ulster University Graduate Certificate Programme (Manchester Campus). As Deputy Programme Leader, you will have overall responsibility for coordinating and managing supervised Dissertations and Projects across the Ulster University provision at QAHE. To ensure compliance with academic standards, high quality student experience and building a high calibre academic programme/s team
Key responsibilities (please click through to read the job description in full)
Support the Programme manager in the day-to-day running of the programme/s
Act as a point of contact for Heads of Years and Module Leaders on the programme/s where required
Support the effective delivery of the management of the degree programmes
Ensure all key academic processes associated with delivery of the programme are completed in accordance with university policy and best practice
Co-ordinate and plan delivery of the programmes
Management the academic and operational relationship with the university
Implement the University’s academic and quality assurance policies and procedures, and to be accountable for academic standards
Monitor and review student’s achievement/progression and implement additional support mechanisms when appropriate
Develop and promote learning and teaching approaches to support student achievement and experience
Manage staff performance against key performance measures, undertake teaching observation where required, help oversee the standardisation of assessment and identify staff development plans as needed
Assist with preparation for exam boards
Liaise with Heads of Year and Module Leaders and Lecturers regarding delivery, assessment, marking and management of the modules
Organise and conduct inductions for the programme/s where needed
Must have's
Undergraduate and master’s degree or equivalent
HE Programme Management experience desirable
HEA Fellowship – desirable
If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description outlining the job role, skills and experience required.
Here’s what to do:
Login to Peoplelink
Click internal vacancies scroll down the left of the page
Click on to the correct vacancy and
Use the apply button to submit your application
The deadline for applications is set as 18/07/2025 at 17.30pm
- M1 6FQ
- Ref. : 1000008854
- Manchester (St James Buildings)
- Lancashire
- Sales – Client Relationship Director
Full-Time/Permanent
Salary - Competitive Salary + Commission
Location - Manchester
About QA
Our mission within the Public Sector sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes.
To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Public Sector, Local Government & Defence.
Key Responsibilities
Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield.
Prospect for new revenue streams whilst maintaining and growing existing lines of revenue .
Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients.
Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities
Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end.
Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics
What You'll' Bring
Good communication for internal and external stakeholders up to C suite level
Driven and hungry for the sale
Dynamic and innovative
Willing to challenge the status quo
Demonstrable success in sales
Sounds great, doesn’t it? And in return we will offer you
- M1 6FQ
- Ref. : 1000008366
- Home Based
- Other
- AI Engineering Trainer (Level 6)
Home based
About our role:
We are seeking an experienced and passionate AI Engineer Apprenticeship Trainer to deliver high-quality, hands-on training in artificial intelligence and machine learning engineering. The ideal candidate will have a strong background in AI/ML concepts, software engineering, and real-world project experience, with a passion for teaching and upskilling professionals or students.
Key Responsibilities
Teach key topics including:
Machine learning algorithms (supervised, unsupervised, reinforcement learning)
Assessing Security, Ethics & XAI
Developing & Testing AI Solutions
Leading AI & Future Innovation
Deep learning (CNNs, RNNs, transformers)
Generative AI and LLMs (e.g., GPT, BERT, Diffusion models)
Data preprocessing, feature engineering, model evaluation
AI deployment and MLOps best practices
Guide learners through coding labs, projects, and capstone work using Python, TensorFlow, PyTorch, or similar tools.
Stay updated with the latest AI technologies, tools, and trends to continuously improve training content.
Assess participant progress through quizzes, assignments, and evaluations.
Collaborate with curriculum developers and other trainers to maintain a consistent and high-quality learning experience.
Data architecture, pipelines and storage
Awareness of cutting-edge AI topics (e.g. agents, RAG, RAC, MCP)
Data visualisation
Skills & Abilities
Essential:
Bachelors or master’s degree in Computer Science, Data Science, AI, or related field.
Strong programming skills in Python and familiarity with tools like Jupyter, NumPy, pandas, scikit-learn, TensorFlow, and PyTorch.
Excellent communication, presentation, and facilitation skills.
Must be able to inspire and engage on AI topics
Practical expertise with building and deploying AI models'
Desirable:
Experienced in training, mentoring, or teaching technical content to professionals or students.
3+ years of experience in AI/ML engineering or research.
Teaching qualification or willingness to work towards one
Understanding of Docker, Streamlit, FastAPI and Flask
Experience pandas, scikit-learn
- B5 4UA
- Ref. : 1000008924
- London (International House)
- London
-
Senior People Partner
London (3 days a week in office), occasional travel to Slough
QA are seeking an accomplished and strategic HR professional with over 10 years of experience driving people initiatives in fast-paced, high-growth environments. You will have a proven track record of partnering with senior leadership to align people strategy with business goals, enhance employee experience, and lead change management across diverse functions. Adept at navigating complex organisational structures, implementing performance and engagement frameworks, and fostering inclusive workplace cultures.
Role Responsibilities:
• Collaborate closely with leaders to understand and analyse people challenges, and develop commercially focused People plans to maximise employee engagement and organisational sustainability
• Manage complex employee relations issues, mediating and resolving conflict when necessary
• Lead on the people aspects of business transformation and change initiatives, ensuring effective organisational design and modes of working Identify gaps in internal capabilities and performance and build strategic recruitment and development plans to achieve desired business results
• Oversee effective implementation of all annual cycle events working with the People Operations, Talent and Experience team
• Project manage key People initiatives alongside the People Experience Managers
• Advise and coach leaders and managers on People policies & practices and interpersonal skills
• Champion organisation values and culture ensuring they are clearly communicated and contribute to a positive work environment
• Flexibility - some travel to other sites within the UK will be required
Your Experience/Skills:
• Many successes in delivering stated business objectives through effective business partnering
• Managing multiple stakeholders, sometimes with conflicting agendas, and facilitating teams to deliver group objectives
• Sound talent management and workforce planning experience
• Exposure to TUPE and post-close integration activity would be advantageous
• Experience across multiple organisations with some blue-chip exposure in recent past
• Generalist knowledge base, with strengths in change and/or talent management
• In depth working knowledge of current employment law
- SL1 1SG
- Ref. : 1000008904
- London (International House)
- London
- Learning Designer
London/Hybrid (2 days in the office)
12 months FTC
As a Learning Designer you will:
Build strong relationships with Curriculum, Content, and Subject Matter Experts (SMEs) to understand course content, learning objectives, and learner needs.
Collaborate with Senior Learning Designers and SMEs to create engaging and innovative blended learning programmes for QA's Apprenticeships.
Script learning content using learning design principles, maintain accurate and quality-assured documentation, and ensure compliance with accessibility and copyright standards.
Key Responsibilities
You will ensure that the design and development of modules and other assets are completed to:
specification
time
budget
quality standards.
Your success in the role will ultimately be measured by delivering better outcomes for learners and the client.
Skills & Abilities
Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles
Excellent stakeholder management skills.
Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning
Familiarity with different media, their role and potential use cases in learning design
Strong learner focus, and design thinking ethos Strong writing skills, including video scripting
Proactive and collaborative communication approach
A good understanding of the eLearning industry: existing and emerging platforms
Preferred: understanding of apprenticeship standards, funding requirements, and Ofsted regulations.
Your Knowledge
Excellent knowledge and understanding of pedagogy and learning design theory is essential.
A good understanding of the digital learning industry including competitors, key suppliers and technologies is an asset.
- HOMEBASED
- Ref. : 1000008926
- London (International House)
- London
- Role: Solutions Engineer
Location: London (Hybrid - Client and office locations)
Competitive Salary + Commission
We’re seeking a Solutions Engineer to support our teams in scoping, positioning and winning high-value strategic deals with a specific Vertical. This role sits at the intersection of sales, product and delivery, working with clients to demonstrate products and solutions as well as work through how these can be developed to meet their individual needs. The role will be focused on translating customer problems into compelling solutions and orchestrating internal teams to build winning proposals.
Key Responsibilities:
Solution Demonstration, Scoping and Design
The ability to run demonstrations of existing products, in turn selling the platform as a key part of the overall offering.
Translate customer needs into tailored enterprise learning and transformational solutions.
Develop high-quality solution narratives, statement of works (SOWs), pricing models and technical documentation.
Client Engagement
Join sales meetings to provide subject matter expertise and technical credibility when it comes to solutions.
Build trust with senior client stakeholders, including but not limited to, Chief Transformation Officers, Chief Information Officers and Chief Data Officers
Proposal and Bid Support
Lead, or support the Bid Team with, responses to Requests for Information (RFIs) / Requests for Proposals (RFPs), bringing together cross-functional input, where appropriate.
Collaborate with product specialists, delivery and commercial teams, to align on solution feasibility, cost and margin.
Internal Enablement and Strategy
Work closely with Marketing and Product to stay up-to-date on new offerings and capability areas.
Identify and share insights from the market to inform solution development and product roadmap.
Your Experience/Skills
Experience in pre-sales, sales engineering, solution consulting and / or a technical account management.
Strong understanding of enterprise sales processes and what it takes to win complex deals.
The ability to lead solution design and collaborate across commercial, technical and delivery teams.
Comfortable engaging with C-level stakeholders and translating technical detail into business value.
Background in SaaS, digital learning, Enterprise IT, consulting and /or digital transformation is a plus.
- E1W 1UN
- Ref. : 1000008481
- London (International House)
- London
- Project Management Trainer
Location: London OR South east of England
Hybrid/remote (60-70% remote)
Employment Type: Full-time / Permanent
Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training?
If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, re-skilling and other talent needs required by established public sector organisations, enterprises, and higher education universities!
What’s my purpose?
When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching!
What responsibilities would I have?
You’ll be delivering core PPM courses to practitioner level that is APM PMQ
You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it
You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement
You will be providing learners with post-course support through various avenues of contact where necessary
Like with most roles, you’ll need to undertake some administrative tasks too!
What do I need to apply and succeed?
You’ll be teaching project management courses, so we’d ask you have a APM PMQ
qualification OR People Cert's Managing Successful Programmes
You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career!
Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
- TBC
- Ref. : 1000008603
- Manchester
- Lancashire
-
Lecturer in Digital Landscape/ Transformation/E Business - Level 7
QA Higher Education – We have sessional / full-time positions.
Mode of delivery: Face-to-Face (F2F)
Location: On sight teaching at Manchester City Centre Campus
Immediate Opportunity
Are you an experienced Higher Education Lecturer in Digital Landscape/ Transformation looking for a flexible contract / full time position within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity for you to be part of our growing and expanding campus. We are student centric and passionate about our contribution to our students’ future ………come join us!
Your focus:
As a Lecturer your responsibilities will be, i
Ensuring / supporting / managing students’ progression and academic achievement at Level 7.
Planning, preparing, teaching modules both online and in a classroom, setting using our innovative delivery methods and cutting-edge curriculum.
Providing guidance and support to our students and powering each student’s potential.
Essential Criteria:
Applicants are required to have:
Teaching experience in HE in a full-time position.
Experience of teaching Research Methods at Level 7 is an added advantage.
Additional Requirements:
You must hold a PhD or close to completing a PhD (12 months to completion)
You must be in possession of a Masters’ degree in Digital Landscape/ Transformation or related subject areas.
You may have a teaching qualification and / or HEA accreditation / membership, which would be a distinct advantage.
Please Note: Candidates who do not meet the essential criteria will not be considered and need not apply.
What we can give you:
Access to innovative delivery methods, and exciting course material
A chance to work with like-minded educational enthusiasts.
A chance to share and learn delivery best practice and industry leading knowledge.
Specialist coaching and support from your education leaders
A little more about QA:
We are career changers, and we believe everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will be required to undertake the basic DBS check.
#phd
#research
#highereducation
#manchester
#digitallandscape
#transformation
#ebusiness
#level7
#qahighereducation
- TBC
- Ref. : 1000008455
- Glasgow
- Glasgow
- The role: Client Relationship Manager -Glasgow
Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Joining QA as a Client Relationship Manager, you’ll be part of a team with a mission to build and grow relationships with new and existing clients across a breadth of industries. You'll be at the forefront of selling our industry-leading apprenticeship programmesin IT and the digital space,helping businesses upskill their current workforce or hire fresh new talent through our career-starting pathways.
QA is one of the UK’s leading digital and tech apprenticeship providers, and in this role, you'll be offering a wide range of impactful solutions. This includes not only our apprenticeships but also access to the QA platform and progression opportunities including graduate apprenticeships through our exclusive university partnership with UWS.
You'll apply best-in-class sales techniques and receive ongoing coaching and mentoring on the job. We believe in growing together—our team is built on a collaborative, supportive culture where people help each other develop and celebrate each other's wins.
Join a team where high performance meets heart, and where you can truly thrive in a role that makes a difference.
A ‘day in the life’ of a Client Relationship Manager
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
- G2 5AH
- Ref. : 1000008554
- London
- London
- Data Apprenticeship Tutor
Home based/travel to site if required
Job Summery
Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape.
Role Responsibilities:
Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations.
Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required.
Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs.
Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available
Your Experience/Skills:
Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL
Proficient in the use of programming languages: Python. SQL
Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics
Desirable knowledge of apprenticeships and work-based learning
Desirable knowledge of the Ofsted Common Inspection Framework
Desirable industry experience with teaching/ coaching experience
Passion for lifelong learning and development as a profession
- TBC
- Ref. : 1000008666
- Home Based
- Other
- Digital Learning Advisor
Remote (ability to come to a QA office with advanced notice)
Full time, 37.5 hours per week
Competitive salary plus some great benefits
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
Working within the Digital Learning team, this role will be responsible for providing support and guidance to learners, providing a positive learner experience and ensuring the team KPI’s are met. You will also be enrolled onto a Data Technician level 3 apprenticeship.
Key Responsibilities:
Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning Submissions, ensuring they meet the required criteria.
Work with and support the team of Digital Learning Consultants, other DLA’s (where appropriate) and Learning
Specialists to ensure learners receive feedback on submissions and responses to queries within SLA.
Be available on Zendesk online chat during working hours and provide prompt responses to learner queries.
Monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area.
Professionally engage with both employers and learners to update on progress and plan for realistic progression.
Deal with customer questions and complaints in line with Company policy where appropriate.
About you:
Excellent verbal and written communication skills
Ability to engage and motivate learners remotely
Self-motivated with a customer centric focus
Strong planning and organising skills
Ability to solve problems using experience and knowledge to overcome barriers
Desire to learn and develop
Safeguarding
QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.
This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:
an enhanced disclosure check
Child Barring list check
qualification checks
online checks
medical fitness
identity and right to work
All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.
We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.
- HOMEBASED
- Ref. : 1000008365
- Home Based
- Other
- Data and Software lecturer
Home based
About our role:
As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop.
Key Responsibilities
To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops
Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments
To contribute to the wider team activities on assessment and teaching as required.
To make an active contribution to ensure this programme continues to improve, and that all
Skills & Abilities
Subject Areas (suggested in the Software and Data area but not limited to)
Software
Coding and Programming experience (Python experience essential)
Full stack / Web development
Automation in software development
Flask
Django
DevOps
Data
Machine learning
SQL
Data Visualisation - Power BI
Data Analytics / Statistics
Your Qualifications and Knowledge
Essential:
A post-graduate degree (MSc)
Subject specific qualifications
Desirable:
PhD
Teaching qualification
Excellent, detailed knowledge of more than one topic within the required subject areas
Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education
Understanding of equality and diversity issues
- TBC
- Ref. : 1000008548
- Southampton (Solent Pathway)
- Hampshire
- Lecturer in Computer Science
On campus at Solent University, Southampton
Sessional Daytime Teaching Up to 10 hours per week (Monday–Friday).
Are you an experienced lecturer in Computer Science, seeking a flexible and rewarding contract? If so, we have an exciting opportunity at QAHE Solent Pathway College, located on the Solent University campus in Southampton.
Our mission is to deliver a high-quality student experience that drives academic success. To achieve this, we are looking for a passionate and skilled lecturer to teach a range of Computer Science modules (Web technologies, UX and Networks & Security) at Levels 3 and 4. You’ll play a vital role in helping international students develop the confidence and academic skills they need to successfully progress to their university studies.
A little more about the role:
Deliver engaging small classes and seminars for Level 4 international higher education students.
Ensure that teaching content aligns with module expectations and the overall programme of study.
Assess student work against appropriate academic benchmarks within set timeframes.
What We’re Looking For
A master’s degree or equivalent qualification, ideally in a relevant subject area.
A relevant teaching qualification such as PGCE, QTS, BEd, PGCert, MA TESOL, or DELTA (essential).
HEA Fellowship (preferred).
Experience teaching international students at Levels 3 and 4 (preferred), or a strong interest in supporting learners transitioning to Levels 4 and 5.
Vital subject knowledge in: UX, Network & Security and Web Technologies.
Why Join Us? At QAHE Solent Pathway College, you’ll become part of a dynamic and supportive team committed to student success. This is a fantastic opportunity to make a meaningful impact on students' academic journeys while enjoying flexibility in your teaching schedule.
A little more about us: QA Higher Education works in partnership with Solent University to manage and deliver and International Foundation Programmes (IFP) and International Year One Programmes. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Rate: £50 per hour inc of holiday pay
#qahighereducation
#computing
#computerscience
#lecturer
#masters
#phd
#southampton
- SO14 0YN
- Ref. : 1000008342
- London (Fitzwilliam House)
- London
- Lecturer in Health, & Social care, OR Public Health
QA Higher Education, F2F teaching London OR Birmingham, OR Manchester
Fulltime Permanent Roles OR Sessional Teaching Hours available
Are you an experienced Higher Education Lecturer? Are you looking for a flexible or a full-time contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have exciting opportunities for suitably qualified lecturers on our BSc Health, & Social care, and on our MSc Public Health Programs.
You can become part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ futures ………come join us!
Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7. Planning, preparing, and teaching modules both online and in the classroom. You will be using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students and use …. your knowledge to power each student’s potential.
Bring your experience: Applicants should have suitable and relative experience in practice and teaching Health, & Social care, or public Health as well as a variety of related subjects. Applicants must hold a post-graduate degree in public health, social care, or health related subject areas. Experience of teaching at level 3-7, a teaching qualification and HEA membership would be distinct advantages.
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Health & Social Care, Public Health, Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now
Equal Opportunities
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#highereducation
#healthandsocialcare
#publichealth
#masters
#phd
#london
#birmingham
- EC3A 8BF
Refine search
Refine search by selecting suggested filters